I've had a very bad experience with T-Mobile corporate. However, I will say Xavier at the T-Mobile…read morelocation in Middleton was extremely helpful- patient and was able to help me after hours on the phone trying to work with corporate. T-Mobile is beyond lucky to have this employee. He genuinely cares. As for the other employees at T-Mobile, particularly at the corporate level, I was hung up on several times- that is beyond unacceptable in my opinion. T-Mobile as a company I wouldn't give a single star. Xavier I give a five!

Quan is the most helpful person I have ever met in sales. He patiently helped me switch over three…read morephones when we switched over or merged from Sprint. Anytime I have any issues I can pop in to the middleton location and he is always able to help me out. He is the best in customer service and TMObile is lucky to have him!