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    3 years ago

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    10 years ago

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    10 years ago

    Incredible response time. Wonderful service. Jason and his team at Horstman is the best there is!

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    AndersonPC

    AndersonPC

    5.0
    (4 reviews)

    We hired Tyler's Company now twice & both services we received EXCEPTIONAL CUSTOMER SERVICE by…read moreTyler & his staff. They met our needs. Their information was very helpful as was their performance. I am only hiring ANDERSON PS for ALL of my Computer needs in the future. They are amazing, trustworthy, caring, & provide the BEST CUSTOMER SERVICE. Their costs are very reasonable, too. Their communication is wonderful & we are disabled where they accommodated our handicap limitations. BRAVO ANDERSON PC being so helpful & caring to us during our technical needs. FIVE STAR SERVICE

    I was in need of immediate help with my computer after downloading a virus. I was hoping for…read moresomething local, so I called AndersonPC and left a voicemail (in my panic, I left him an email, too). He called me back within minutes and set up a time for that evening. Tyler, the person I dealt with, was extremely professional and did not make me feel like a dum-dum (I already felt like one because I am one). He also answered my email immediately. I dropped my poor sick computer off that evening after giving him all the information I had. He said he'd call me about it tomorrow (a Friday) and told me about the rates. Again, very courteous and pleasant to deal with. He did call back the next day and I had my computer home and plugged within 24 hours of leaving it with him (there is also a new customer discount that I didn't know about but that he applied to our bill). And they lived happily ever after except that I then made some bad choices and ended up doing a system restore that took it back to, you guessed it, after I downloaded the virus and before he cleaned it up. UGH. I emailed him, he called me, he fixed the computer and it was home again that night. (He also explained how the virus was able to return in a way that made sense.) I would not hesitate to call AndersonPC if I had another problem (also, I am no longer allowed to mess with my computer).

    Gillware

    Gillware

    3.8
    (44 reviews)

    I had a photographer's worst nightmare happen to me recently. My SD card failed during upload and I…read morelost about 1600 images from a client's wedding. A wedding is not something where you could just schedule a retake, and it was a really heart wrenching phone call I had to make to a bride and family. I felt so unprofessional and like a failure for this poor client. They were so kind and so gracious to me, and I am forever grateful for the kindness they extended back to me when I told them what happened. They truly made the best of a very crappy situation. It has been so stressful, but I'm breathing a HUGE sigh of relief this morning because I received an email from Gillware Data Recovery with a sheet of thumbnails of the images they were able to retrieve from my card with a very long, tedious, and expensive process. It is worth every penny to deliver on a promise to a client, and a reminder that double writing on a backup card camera is worth the hassle and expense during irreplaceable moments. So, fellow photographers, take note and learn from my mistake! Long story short, if you ever have a data failure, www.gillware.com is the company to call. They are absolute rockstars!

    While I back up online and offsite due to a complicated failure I was without a complete image of…read morenearly 6TB data back to 1992. Gillware and their team are true professionals. Did an online intake, received a phone call Christmas Eve morning to confirm everything. Great updates and proposal before providing a method of payment. By 30 Dec my replacement drive with 99.999% of the recovered data was in the way back to me. Do know if they needed clean rooms or the level of effort needed or the time required. Just know they took a inop drive and got the data off. Just like an lawyer, dentist, pilot or doctor sometimes you pay for experience and in my opinion it was worth for 30 years worth of files. While I hope to never need their services again, they are the only ones I would trust my digital footprint too. While not inexpensive you are paying for their knowledge and experience. If is was so simple and fast then you could do it yourself or maybe hire the "neighborhood geek" or you could pay the experts to professionally recover your important data. While my choice may not be the best for everyone glad I paid Gillware to do it. However, we will be installing a RAID 5 NAS as part of our new 3-2-1 back up plan.

    Horstman Computers - web_design - Updated July 2026

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