Do not have your car washed at the Rancho California Car Wash. We paid a monthly fee to have both cars washed unlimited times per month. The car wash closed about 2 months ago for upgrades and renewal of the washing procedure. After it reopened and I had the car washed I noticed a few days later my tow hitch cover was missing. On what I thought was a long shot I went back to the car wash and they told me they hadn't found it. I had an extra cover that I put on and it came up missing a week later. I recalled that a few days earlier I had been to the car wash. I went to talk to them about it, they told me they had no lost and found and they never seen the cover. This meant to me that anything that came off a car that went through the wash was fair game to be hoarded by the employees or resold at a flea market or on the internet. Yesterday, Thursday 3/18/21, my wife and I went to the car wash, checked to see that the tow hitch cover (new one I had purchased) was affixed and went through, you guessed it, the cover was missing after the wash. I prepared to go through the wash and find it. One Mr. George Gonzales joined me and told me they were not responsible. I found the cover on the ground in the middle of the wash and Mr. Gonzales retrieved it. I started to tell him about the other two covers and no lost and found and he told me they were not responsible. I went into the office to ask the female clerk if any had been turned in while Gonzales who had followed me repeated at least five times that they were not responsible. He then told me I was no longer welcomed at the facility. Be advised there is absolutely no customer service and there are thieves cleaning your car. We cancelled are monthly service. read more

I've been a monthly membership client for a year. Unlimited executive style car washes for 39.99 monthly. I get a car wash at least once a week. The employees are nice and hard working. It's organized and quick even on their busiest days. I typically get a wax from them every couple months. They do a great job. With the membership you can also use the car wash on Jefferson as well, but this one is closer to me. read more

I used to go to a car wash at Murrieta Hot Spring but they took way too long. I found this one and I have been coming here bit over a year. Doesn't disappoint me once and I'm surprised on the reviews. I actual went there this weekend because I drove a drunk friend in my car and vomit was all over even in the ceiling which was beyond me how it got up there. Anyways, I went here they said 150 for the back seat. I was like okay a bit pricey but they said that "whatever they will use to clean the vomit such as tools will have to be thrown away that's why it's expensive." Given that's it's human throw up they can't reuse the tools. I agree, and I got my car it was completely clean! Amazing job. My husband takes FRS and he gets its hand wash because of the spoiler. I provided both pictures for you all to view. I also let my car air out for a week so I had windows a bit cracked because what they used was strong but I rather smell that than vomit any day. read more

Temecula Car Wash - Car Wash Near Me - Temecula, California

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I do not want to even give this place 1 star. Horrible customer service. My son's school sold the coupon cards for $10 for a year of discounts at certain places. Well, at Rancho car wash it specifically says $2 off any car wash or $4 of any car wash package. So I chose the full service for $20. Please tell me why it still costed me $20??? The cashier told me I was wrong and misreading it. Again, very unprofessional. I told her they should not participate in local school fundraising and I will be letting the school know. I may sound a little dramatic over $2 or $4, but it is the fact that everyone needs to be aware of their issue. Get some training in customer service people! read more

Honestly, the quickest and best around. The others are horrible. Most times they are very nice, quick and very personable. Had a time or two of very bad cleaning of the interior though. Best to check the work before you drive away. Getting to be very expensive, still a good value. read more

They had a low rating but I thought I'd give them a try... bad idea! I paid $99.98 for a good wash and detail! Inside and out. Seats shampooed and all. Still had dust on my steering wheel, stuff in my cup holders and the outside of my car was still dirty! read more

Oil shop is great! Been using them for years. Always fast, never try to up sell u on stuff you don't need. The car wash has always done me well too read more

This is the worst car wash I've ever been to. Save your money and move on. They leave the windows on White when they dry it off. The guy was insisting I needed my brand new car buffed out just to remove basic dirt just trying to rip me off I knew better read more

The reason for the 1 star is terrible customer service at the end, where they dry off your car and it feels like the own doesn't even care for customers. I had the unlimited car wash so yeah I'm going to make use of that, after a while, it was obvious they got annoyed of me. The only people that were respectful were where you drop off your car and payed for your car wash. Those people deserve 5 stars and more. I feel like I did get damage to my wheel while in the car wash, but I can't say for sure because I wasn't paying enough attention. I only got "The Work," and it always did a good job. I ended my membership and went to Uptown Auto Spa, (it's new) and everyone is very nice there. Yes, you have to vacuum and dry off your own car, it does leave this brown oil stuff on your wheel, but that is to clean your wheel, easy to wipe off. It's definitely worth it. read more

Omg! Only two stars? I own a black car and don't have a garage. $35 for as many car washes as I want, every day. Seriously? This place rocks! Great job, too. Btw, Nayeli rocks as a cashier. read more

Temecula Car Wash - Love the deal - Car Wash Near Me - Temecula, California

I went to your guys car wash this morning and I said inside and out and the guys were just staying there and didn't even clean my windows or my tires I looked at my car and it's still dirty. I dont know why they would just stood there and didn't clean my car windows or my tires. When they pulled it out they just left it there and didn't work on it. I said inside and out for my car. read more

Thought I'd try and see what the hype about this place was? WEll , nothing good here, had to finish detailed my own vehicle when I brought it home . All door jams were still dirty and cup holders were dirty , interior still had dirt and I still had to brush the carpet interior to get dirt out ! When u pay 35 dollars for a super shine , u would think it would be a shine ! read more

Wish I would have read the reviews before spending money here. I spent $30 on a wash. My windows are cleaner than they were, floor mats vacuumed but I have water drops all over my car still and the inside of my cup holders are wet. For a second I thought there was a leak inside my car that got them wet. At first I was pleasantly surprised at how quick it was done but just a ride around the block and 2 minutes later I can see how bad of a job that was done. Definitely won't be coming back here. read more

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The absolute worst car wash in the area if you want your car either destroyed or merely left unclean then this is the place you go to the owner does not give a damn and we'll tell you to take it to court he thinks he is immune to people complaining... horrible company horrible owner horrible people stay away read more

Car wash owner/manager was very rude and unwilling to communicate or reason with me about the issue at hand.

Stay away from this car wash,in the rain the car washes much better. Customer service is terrible.

Hey, I just realized you backhand responded to my updated review where you asked me to "speak to a manager." Yes, I realize this is a common occurrence. Now. But you're the professional I paid to wash my car. Pro tip for you d#mba$$, if you know something is a common occurrence maybe try not blowing compressed air and making the foil peel up. Don't just do it, ruin the piece of the interior and then direct me to an internet forum where this tells me how common it is after the fact. I seriously hope you go out of business. I've told at least 50 people never to patronize your establishment. I mean I told a lady three days ago in the supermarket check out line who I overheard talking to her son about needing to get her car washed. What a jerk. read more

Don't waste your money or your time. You're better off having your dog pee on your car. To start, the $5 wash is the same as the $25 wash. If you don't believe me, just watch your car go through the wash. Vacuum job - you're better off having your kids jump on the carpet. I had to ask for my car to run through the wash a second time, as they mysteriously didn't add wax or any other soap upgrades they charge for. I had to ask for re vacuuming because they didn't bother vacuuming the back seat area. To top it off, when I complained to the lady at the register, she asked if I wanted to talk to manager, to which I replied, why don't you talk to the manager. His place is a complete joke. Find somewhere else to go. btw, the glowing 1.5 stars in yelp is being way too generous. read more

I never really take the time to write a bad review but I won't be coming back to this car wash. My mom had recommend if since she's been coming here for over 5 years. The guys that greeted me were so nice but the guys washing my car kept laughing and looking at me making me uncomfortable. When I got my car back there was still dirt all over my rims and on my floor mats. My car wasn't even that dirty to begin with but I got it back in the same condition I gave it to them in. It didn't even look washed and my windshield was covered in smears. I don't know what I gave them $30 for other than a air freshener? Very disappointed read more

Lazy and terrible! That's the best way I can describe these guys! Paid for the platinum wash and they didn't even vacuum my truck good and didn't even touch my tires!! Take your money somewhere else bc all these guys want is a tip!!! Here is one for you, give people what they pay for!!!! read more

Horrible customer service! Had to ask to have the rugs revacummed because clumps of dog hair were left. The guy vacuumed lifted the rug and shook the out on the passenger seat! Tried to talk to the "Albert" who said he was the managwr. He was rude and dismissive Didn't even pretend to listen. This place is awful and deserves all the bad reviews! read more

Let me just start off by saying the manager and the cashier of this establishment have by far the worse customer service skills I have ever seen in my life. I got my oil changed 4 months ago and went to the car wash they partner with for a free car wash. Mind you I've never been to this place before and had no idea how they operate, I handed my receipt from the oil change to the guy up front and he printed a receipt for the car wash and I thought that was it. I got my car washed and I left no problem. Today I went to do the same thing however this tile the manager wouldn't return my keys to me after the car was washed because he claimed I didn't pay for the wash. I'm very confused at this point. Apparently I had to take the receipt to the cashier for them to zero the total for the free wash, no one told me this. I was treated as a thief and they kept my keys hostage until I was forced to pay for the previous wash. This wash was free because I had the voucher for the oil change but they forced me to pay for the last wash because I didn't have the voucher. They were puzzled by the fact that I didn't keep a oil change voucher from 4 months ago and treated my like an idiot because I didn't understand how their process works.Their system also isn't capable of reproducing the voucher which is ridiculous.Instead of the manager just comping the wash because I was new to their car wash he forced me to pay or else I wouldn't get my keys back which by the way is illegal. So long story short don't go here unless you learn how the whole process works because they will treat you like an idiot. I will say this if the establishment ends up reading it, I'm sorry for the cussing and my attitude at the end of the transaction but I feel like you could've presented your company a little better and I would've reacted a little better as well. read more

This place was ok, it's now not even worth it to take my car there anymore, tires were dirty and the guy told me that the machine takes care of that, bugs still all over the front of my car, this is the second time I have had a terrible job done, the center console was dirty and full of dust, the windows in the back still had dirt on them, the passenger outside door was dirty, they didn't even bother to wipe it. Not going back again. A lot of these places seem to be a waste of time and money and they don't clean the car well at all. read more

Sort by new and you'll see this place has really bad reviews almost everyday. I would never take my car here ever again.

Absolutely the worst car wash I've ever had! Paid $24 plus tip they didn't even vacuum my car, took it back they vacuumed the front, not the back, I cleaned the drip marks myself while they watched me, and the tires and rims, which were included and were not done either. As for cleaning the inside, they just don't care! I will never go to this car wash again! read more

after searching all over Temecula, I found the perfect detail shop for my two new vehicles. it was all due to the friendly customer service my wife and I received....it was because of the service writer Jessie. Jessie was awesome. I highly recommend this this place due to him. I spent hundreds of dollars . well worth it read more

Be prepared to be be charged more and more and more..... $2 more for SUV an escape?? $10 more to vacuum tahoe cargo area? Really!??

My 9 year old saved up $45 in quarters to take to the fair, we stopped at the car wash for a wash & wax before heading out. My daughter left her little cosmetic bag full of her fair money in the side door behind my window shade. Well, you guessed it we get to the fair and her money is gone, two hours of crying at the fair. When I discussed this situation with one of the two partners in business I was told "this is the world we live in", not that he would get to the bottom of it or even an apology. WELL, THE WORLD WE LIVE IN GETS TO CHOOSE WHERE WE DO BUSINESS AND IT WON'T BE AT EITHER OF THESE LOCATIONS. NOT TO MENTION TWO OF THE WORST CAR WASHES I HAVE EVER HAD HAVE BEEN AT THE RANCHO LOCATION THE THEFT WAS AT THE JEFFERSON LOCATION. IT'S A VERY SMALL TOWN TO DO SUCH BAD BUSINESS. read more

If I could give this establishment 0 stars I would have. Please save yourself the hassle and don't go here. I should have read Yelp before going, as I see that many other customers have been as frustrated as I was. I went here for an inside and out car wash. First of all, after the car was done, I noticed that the cup holders and door handle holders had not been cleaned out, so I asked the worker to do so and he did. There were also many dirt spots remaining on the car, which were easily wiped off. However, I then noticed a long black streak running from the front passenger side of the car all the way to the rear. This was not present before. With a little elbow grease, I was able to wipe some of it off, but out of principal, I went and spoke to the attendant about it. He referred me to the outside manager, Humberto. Humberto was extremely rude and quickly denied that their car wash could have had anything to do with the black mark. I asked if they could wipe it off, and he said that that was in a "higher package." I explained that I was a first-time customer and asked him if he wanted to please his customers and have good word of mouth? He did not seem to care. I said that I was poised to write a negative review because of this, and he said "go ahead." I then asked to speak to his manager and he refused to tell me who that was. I then went inside and spoke to the clerk, Mary, who was running the cashier. I explained how Humberto had been very rude and disregarded me as a customer. Initially, she seemed pleasant, but then when I asked for a partial refund, she became rude as well, saying that they "did not do refunds" and that "you can't have everything you want just because you want it." She did offer to run the car through the wash again. I asked to speak with the general manager and was told that he was not there. She did take down by name and number and said that Dave, the general manager, would "review the video tape and call me." Still no call back...not shocked. I then went back outside and told Humberto that Mary had offered to run the car through again. He rudely refused run it through again, at which point I decided to cut my losses and leave. Do yourself a favor and go somewhere else, where they treat customers with respect. read more

Do not have your car washed at ranch car wash at rancho cal. We paid a monthly fee to have both cars washed unlimited times per month. The car wash closed about 2 months ago for upgrades of the washing procedures. After it reopened I drove thru for my car to be washed and I noticed a few days later my tow hitch was missing. I went back to the car wash and they told me the hadn't found it. I had an extra cover that I put on and it came up missing a week later after I had gone thru the car wash. I went to talk to them and they told me they had no lost and found and they never saw the cover. This meant to me that anything that came off cars was fair game for employees to put in garbage or sell. Yesterday 3/18/21 , my wife and I went to the car wash , checked to see if the new hitch cover was affixed before we went in and went through and the cover was missing after the wash. I prepared to go through the car wash and find it. Supervisor George Gonzalez joined me and told me they were not responsible. I found the cover on the ground in the middle of the wash and Mr. Gonzalez retrieved it. I started to tell him about the other two covers and he repeatedly told me they're not responsible. I went into the office to ask the clerk if any had been turned in while Mr Gonzalez who had followed me repeated at least 5 times they were not responsible. He then told me I was no longer welcome at the facility. Be advised there is absolutely no customer service and there are thieves cleaning your car so we cancelled our monthly service. read more

I spoke with Dave Laurence the Owner today,and was hung up on.My S UV's blue tooth was dislodged. I was trying to explain to him what occurred. Apparently this was something he couldn't understand or was unwilling to care about,after all this wasn't his vehicle. I was told to come in on Monday,so he himself could look at it..After listening to the Condescending and ARROGANT disposition, i will try and fix it myself. That last thing i want is to start my day talking to a rude and sarcastic person who has poor communication skills.. I now see that customer service isn't something they value, I will Never bring any of my cars here again,unless i want to leave with it damaged!!! I've been taking all my vehicles here since 1991 and they could care Less!! read more

Oh gosh. The worst car wash I've ever paid for. It is such a pitty because everyone is so nice. I don't think I'll ever come here again. Don't waste your money! read more

Since I thought my car wasn't that dirty, I got the $20dlls service mainly because I had some sand inside the trunk and under the backseat of my Minivan. When the car was done I realized the back of my car was untouched. The sand in my trunk was still there and there was debris everywhere. It look like they didn't vacuum at all. I pointed this out to one of the staff and he said that they would fix it. I took my car back to the vacuum area and there was one guy that started vacuuming and he still skipped the area under the back seat. I politely ask him to allowed me to do it myself since I realized he was not going to do it the way I expected it to be done. After 5 mins a tall man whom I supposed was the supervisor or the owner approached me. I thought he was coming to apologize for having a customer doing something that his staff was supposed to do. To my surprise, instead of apologizing he told me that I was done and that I have been using his vacuum for 10mins and that was enough!!! I told him that I paid for vacuuming my car and since they obviously didn't do a good job (even the 2nd time around) I had to do it myself. He unplugged the vacuum and said that I should have requested a detail service and that I should wash my car more often! Excuse me but I wasn't asking his service for a leather detailing job. I merely wanted them to vacuum. That is basic! He finish by saying "God bless you" with a tone that sounded more like "F... U" Since I was with my 6 year old son I decided to shut my mouth and leave. I am beyond disbelief how this guy treats his customers, I guess he has too many and doesn't care to lose one. read more

I paid $80 and the car wash was awful! They did not even bother to vacuum the floor in the back seat! There was still bird poo on the car and we paid extra for a wax. I will NEVER take another vehicle there. read more

Don't waste your $$$. The lady inside was so sweet! But sadly she can't make up for the fact that there were over 5 guys just sitting around and the one who cleaned my car took MAYBE 5 minutes before turning over my car that didn't even look touched! Floorboards, dash, door panels, cup holders were all smudged and not clean by any means! So unhappy! read more

I just left this place and will never return. Its expensive and they do a crappy job. They hardly even vacuumed and left my side windows dirty and had a bad attitude when I asked about it. Not goen back... read more

Went there once.... aaand never again. The place is called Hand Wash - yet the only thing that is being done there by hand is drying the car, and that even is done very sloppily. I got the $20 car wash and this was one of the worst washes ever. I beg to differ that "you get what you pay for", as places like this are a dime a dozen, especially in uber-expensive Orange County, and yet their prices are much cheaper and the guys do a better job. Never going back; I suggest you also take your money elsewhere. read more

okay I come here all the time and there some scratches on my car so I thought nothing about that, I bring my car back again the tires are bad the wheels and they're more scratches on my car of course I talk to the car wash supervision, and no one seems to know where its coming from but everytime I come here there's another scratch, go figure. the last time I gave a very good review about, Mary a cashier here she's a very kind and a very good person has nothing to do with her but the car wash sucks. read more

My window got cracked at this car wash about a year ago before I had yelp. Wanted to make a review now so it does not happen to you. I just started to cry when I saw it. I asked for manager and they denied denied denied. They would not even pay for my wash. I ended up getting it repaired and not replaced and they would not even split that with me. Just because they have a sign that says not responsible doesn't make them not! read more

Had my car washed today and forgot to get the money out of my door before leaving the car and when I got my car back the money was gone. Horrible job and dishonest workers. Won't ever go back. read more