More Than Just a Library…read more Peninsula Center Library was the very first library I visited when I moved to the Los Angeles South Bay, and over the years, this place has been through a LOT with me. I've used it during periods of unemployment, for booking study rooms while interviewing for jobs, and simply as a quiet place to sit, read, think, or get some work done. It has become one of those places that holds a lot of memories for me. First, the building itself deserves some appreciation. The modern design and huge windows that let in so much natural light are a must for me. Walking into a bright library just makes my day better. There's also an underground parking structure, although it's limited, and I especially appreciate it on those hot South Bay days when having my car parked in the shade makes a difference. I also LOVE the Friends of the Library sales. They have highly discounted books, CDs, DVDs, and -- my personal favorite -- PUZZLES! The larger monthly book sales are especially fun because they open up the big room and have a much bigger selection. I've bought countless books and puzzles here over the years. I've participated in their reading program, too, and the staff have always been helpful. More recently, work has made this location less convenient for me, so I don't get here nearly as often as I used to. I now visit Katy Geissert Civic Center Library more often simply because of convenience. I used to come here 2-3 times a week, and now I'm probably here around 2-4 times a month. It honestly makes me a little sad because I still love this library. The library's online/app services have also been incredibly useful. I've used them to reserve study rooms and place holds on books without having to make an extra trip. And speaking of study rooms -- these have been a lifesaver. Whether I need somewhere quiet and private to focus on work or a reliable place to take a virtual job interview, being able to reserve a room has been incredibly valuable to me. I also love the bookmark contests! I get to see the creativity of local kids, and some of their artwork is seriously impressive -- sometimes downright jaw-dropping. I love grabbing a free bookmark on my way out. At this point, my typical library visit feels like: walk in for a book, walk out with a book AND a bookmark. The kids' area also looks like such a fun space, even though I don't personally use it. Overall, I love the staff, programs, resources, architecture, and just the general vibe of Peninsula Center Library. It has been much more than a place to check out books for me. It has been a quiet refuge, a workspace, an interview space, a place to discover books, and occasionally a place to find a great puzzle for a few dollars. Even though I don't visit as frequently as I used to, this library will always have a special place in my South Bay story. And yes -- I'll probably keep coming back for those Friends of the Library sales and puzzles.

The Peninsula Center Library in Rolling Hills is a beautiful and welcoming space that has become a…read morefavorite for our family. The children's section is particularly impressive, featuring a massive selection of reading materials and a dedicated playground area that keeps kids entertained. It is the perfect local spot for a productive afternoon or a fun family outing. The weekly programming is fantastic, especially the monthly Chinese story time. We recently attended a session led by Lily, who was wonderful with the children. She used a great mix of storytelling about caterpillars and fruit along with high-energy songs and movement. It was such a joy to watch my granddaughter get involved and follow along with all the actions. The facility is very well-designed for convenience, including the easy underground parking right beneath the building. Whether you are looking for a quiet place to read or an engaging activity for the grandkids, this library is a true gem in the Peninsula area. It's a wonderful community resource that we look forward to visiting every week.

With an appointment and an application already filled out & printed plus a passport photo already…read moredone from AAA, we were in and out in about 10-15 mins. We arrived ~20mins early for our Saturday appointment and were told to just walk in the office at our appointment time. I do recommend making an appointment and having all your paperwork ready before, all of which I did online. The office does try to process walk-in appointments the day we were there which was a Saturday. I wish I had gotten the names of the ladies working because they were efficient and professional, they had a good work flow that allows them to 1) give you the passport application and fill it out if you haven't done so, then 2) check all paperwork including copying your proof of citizenship, & finally 3) double check your paperwork & have you sign the application to turn them in for processing. I appreciate that the processing agent went over what to expect after the and pointing out what the envelopes would look like with the passport and return of proof of Citizenship if you are required to turn in an Original/certified copy. The office also takes passport pictures but I didn't pay attention as to how much it was. I would return to this processing center again if I needed to and on a Saturday again as there was plenty of parking.

The personnel of CSUDH Passport Hub were courteous, friendly and knowledgeable. Did the process…read morefast. Keep up the good work.

I drove pretty far to come here but it was all worth it. I arrived at 3pm there was only 2-3 people…read moreahead of me. Very clean and nice quiet area. The young lady is amazing all the way from her work ethic to her customer service skills. She was alone managing multiple people at once and still giving it her all. I did have to wait until it was my turn as people were in front of me and I was technically a walk in but I am not complaining I completely understand and I will be back. Thank you!

They are very prompt with getting CPR and First Aid Certificates to you after the class. Printed…read moreonline

No muss, no fuss and, most importantly, no line. The agent was very friendly and helpful.read more

Making an appointment was easy, but they don't make it clear that you have to pay with a check…read more(something not many college students carry). I tried to call to confirm the exact amount to put on a cashiers check, but I don't believe they even have a phone that rings. It would send me to voicemail and say they were busy so I had to drive there and ask a simple question. Just so anyone knows- the check fee is the exact amount listed on the site. I called while I was there and no phone even rang- the front desk person was just chilling on their phone :/

I called this company for help with processing my visa. The person I spoke with was surprisingly…read moreuninformed about the basics of the process. My request is pretty basic and not even a rush, I just wanted someone to help since I'm a working professional and don't have a ton of time.

Thank you for getting me my passport so fast!! Great service and special thank you Mark for being…read moreextremely informative, helpful and getting the job done. I will definitely be recommending you guys.

Joe was great. I called him needing a visa to china. Scheduled appointment the next day. He said it…read moreusually takes 30 days to get them returned (online says 30-60 when you google it). 30 days was fine for me planning ahead so it was fine. 2 weeks later he called and said it was all ready to go. Couldn't have been a simpler process for me and I would recommend him to anyone that has a need for visa and passport services.

We came here a few years back and have returned. Joe is just fabulous. His service is fast and…read morereliable. We just come with our lists of countries and he finds out which need visas (single or multi entry or e-visa). He also lets us know if any countries not on our list are offering long term (5 or 10) year options (like Brazil). If you like to travel without hassle, I recommend you get to know Joe.

Exceptional Customer Service - Ralph at Buena Park City Hall Passport Services…read more I want to take a moment to recognize Ralph from the Buena Park City Hall Passport Services because employees like him deserve to be acknowledged and celebrated. We made an honest mistake and showed up on the wrong date for our passport appointment. We had already taken the day off from work and school specifically for this appointment, so we were understandably worried and disappointed that we might have to reschedule and lose another day. Fortunately, one appointment did not show up, and Ralph went above and beyond by kindly accommodating us. What could have been a very stressful and frustrating experience turned into a positive one because of his compassion and professionalism. Ralph was calm, patient, respectful, and genuinely kind from beginning to end. I also watched him assist the couple ahead of us, and that really stood out to me. He was just as patient and attentive with them, taking the time to answer their questions and make sure they understood everything. His patience did not feel forced--it was clear that he genuinely cares about helping people. That level of customer service is rare and deserves recognition. Ralph is truly a model employee and an incredible asset to the City of Buena Park. I strongly believe he deserves to be recognized as Employee of the Month and should absolutely be considered for advancement and promotion. His professionalism, patience, and willingness to help represent exactly what outstanding public service should look like. Please make sure Ralph knows that his kindness did not go unnoticed. In a world where customer service can sometimes feel rushed or impersonal, Ralph reminded us how much of a difference one thoughtful and dedicated employee can make. Thank you, Ralph, for going above and beyond and for treating us with such kindness and respect. You made a stressful situation so much easier for us, and we are truly grateful. Buena Park City Hall is very fortunate to have you! Ralph deserves to be recognized, appreciated, and celebrated. Thank you for your outstanding service!

Extremely pleased with my experience here! Tammy was amazing…read moreand so helpful. We actually called on a Tuesday and was walk-in. Tammy said that Monday is by appointment so make sure you Schedule an appointment before you come. Tuesday, Wednesday & Thursday Only no appointment necessary. Have your application prefilled out, and you are good as gold here. Highly recommend them!

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

Was able to do a walk-in appointment to do a baby passport. I filled out the paperwork online and…read morewas able to get through the photograph taking process pretty quickly. Staff were friendly and welcoming! Definitely a faster process than probably going to a post office. See you in another few years when baby is no longer a baby and needs the next passport renewal!

The passport application office was very organized and incredibly kid-friendly. They have a nice…read moreselection of books to keep children entertained while waiting, which made the whole experience much easier for our family. The staff were welcoming, patient, and professional throughout the entire process. They answered all of our questions with kindness and made updating my child's passport quick and stress-free. Highly recommend this location if you're applying for or renewing a child's passport!

I was able to make an appointment even though they take walk ins. Ample parking in a convenient…read morestrip mall. Great operating hours as well. I was taken right away once I handed over my paperwork. Efficient and quick. Less than 5 mins and my fingerprints were taken and uploaded. Great service.

Review #994 2026-064…read more Staff: Chris & Trina South Bay Chinese School utilizes #1 All Safe & Secure Live Scan Fingerprint for their staff & volunteers. It's located on the west side of Village Plaza, along Vista Montana, between Chantal Skin Care & Mega Acupuncture & Herb. The purpose of mandatory live scan fingerprinting is to ensure the safety of students by conducting thorough, state-verified criminal background checks, fulfilling CA legal requirements for people working with minors to prevent child abuse & foster trust with parents & the community. SBCS asked me to come in on a Friday afternoon for the live scan after the school year ended; not sure if they made an appointment prior but I was able to walk-in. The office is small with a couple of chairs in the waiting area, & no one was there except for me; even so, it took a few minutes for them to call me in to get my fingerprints after I completed the paperwork & showed my CA driver's license. I went to the restroom to wash my hands, then I was given Corn Huskers Heavy Duty Oil-Free Hand Treatment Lotion on my fingers, & placed each finger on the scanner that captures high-resolution images of my prints. I had to re-do my thumbs a few times, & my index finger a couple of times, adding more corn huskers lotion. Chris had to squish my thumbs, rolled it a few times because they didn't read well. It felt awkward due to my hand positioning & I wanted to adjust my position to be more comfortable, but couldn't/didn't since it may shift during scanning. I explained to him that my hands are usually dry & cracked from overwashing; I later learn that this may strip the natural oils & cause rejected prints. The lotion is used in live scan to moisturize dry skin & enhance the print quality, making faint/worn fingerprints more legible. The whole process took less than 15 minutes, & I was done & out. Once fingerprints are captured, they're transmitted electronically to the CA Department of Justices (DOJ), & the agency (my son's Chinese school) will receive the results directly in a few days. I don't know the cost since SBCS was covering the live scan. The process was quick & easy, though general pleasantries exchanged would be nice & polite. Not sure if appointments are required but advisable in case you're on a time constraint. If you're in need of live scan services, I recommend #1 All Safe & Secure Live Scan Fingerprint.