Zane arrived to inspect and provide an estimate for my HVAC. He contacted me to advise when he was…read moreon his was on his way and arrived on time. He was professional, courteous, and thorough. He explained his findings and provided a written, detailed estimate within 30 minutes of his departure. Of the three companies I contacted for an estimate, King's is the only company to have provided a thorough inspection for the job. Highly recommend.

Needed service for my AC unit that was not working. The tech that CJ sent out, Daniel Hunt,…read morearrived as expected and found the problem quickly. He was very professional and personable in explaining what was causing the issue and fixing it on the spot. He then checked the entire system and left us very happy. Highly recommended.

Daniel did a great job repairing our broken water line. The estimate was spot-on, he had no…read moreproblem digging the trench to find an old pipe buried between two oak trees. He capped it, cleaned up the mess and went way above and beyond the call of duty. He finished in under two hours and is a super nice guy. Highly HIGHLY recommended!

Way overpriced since new ownership. Shop around and get upfront cost estimates from other area…read morebusinesses.

Called and they came out the same day and diagnosed the problem and were back two days later with…read moreparts and fixed the issues with efficiency and quality work. Went the extra mile. Highly recommend this company and Matt and Bradley were polite and very professional

Mine went out last Monday he came out and gave me a estimate but told me he was loaded on calls…read morebefore me but stayed in touch and came out Thursday and installed a new unit cleaned my handler and drain pipe not going to post the price up to him for you the unit has a 10 yr warranty and the cost was unbelievable lower than anyone i talked to he's honest and for you also 'He's the Best ''

I have used this company in the past to do repairs and I will use them in the future for any…read morerepairs needed.

Outstanding service!!! They were at my house within the hour…read morefor a non emergency service call. Pedro was extremely professional and knowledgeable. He took the time to explain the issue and the solution clearly . The work was done efficiently and the charge was very reasonable. Highly recommend!!!

They fixed it. Explained every thing they had done and what I could expect…read more It's gratifying when vendors do what they say they are going to, Would call on again And refer to others.

Since the installed replacement cost have more than doubled for just a single stage 15 seer system…read moreand 3-4 times higher for an 18+ seer variable speed condenser and air handler system, I began researching different systems and vendors. During this time, I learned that not everyone likes a do-it-yourself like me. Some even said I wanted, "free work." Not true! However, the current installed prices spoke to me. I grabbed my tools! Pulling a local permit as a home owner/builder in Florida, I installed a 2 ton (24k) ACIQ-24-HP32 condenser and ACIQ-24-AH32 air handler, and related mechanical. This system replaced a 26 year old 1.5 ton (18K) Trane XE-1000 condenser and TWGO18A air handler that was showing its age -- like me. One of my main hardware vendors, HVAC direct, patiently worked with me as I learned the new system requirements. With help from Isaiah Luke Appliance Repair to do the final commissioning of the system, the new ACIQ inverter system passed local inspection! The new system is a noticeably quieter and produces considerable heat split by comparison with the previous system. The fact that the ACIQ has a higher BTU rating, (24K) a higher seer rating (18), and yet uses smaller breakers, 30A down to 25A on the outside unit and 30 down to 15 amps for the inside unit and doesn't dim my lights when it runs, says it all. Thanks again to: Isaiah Luke Appliance Repairs!

From the people who helped me set the appointment to the serviceman who came to do the work and…read morerepair my unit. Awesome is the only word that sincerely speaks to each phase of this company. They did a fabulous job and I would HIGHLY recommend them for your A/c work. Just for some perspective, I'm an old geezer who has managed quite a few rental apartments and I have cycled through different companies and I have to tell you, I'm not easily impressed. Again, all I can tell you is AWESOME.

I want to preface this review by stating that I was satisfied with the employees who provided the…read moreinitial estimate and performed the repair. However, my complaints with Bounds Heating & Air stem from their business practices, lack of pricing transparency, and poor communication. Earlier this week, just days after my wife and I welcomed our first child, our AC stopped blowing cold air. While the unit was cooling, the blower motor had failed. Since Bounds had installed the system when the home was built in 2013 (their sticker was still on the unit), I assumed they would be well-suited for the repair. I called on Tuesday, and they sent a technician who diagnosed the issue and quoted me $1,420, plus a $90 diagnostic fee, bringing the total to $1,510. While I had seen similar repairs estimated between $800-$1,800, I needed the repair done quickly and didn't have time to shop around, especially with a newborn in the house. Scheduling Issues The technician was scheduled to arrive between 3-5 PM the next day, as we had a doctor's appointment earlier that afternoon. However, I received a text just before 2 PM stating the tech was on the way--meaning no one would be home. When I called the office, they claimed the appointment had been scheduled for 1 PM and that the tech was actually running late. I still had the original voicemail confirming 3-5 PM, but despite the miscommunication, they did send another tech later in the day. The technician arrived around 4 PM and completed the repair in 40 minutes, which I appreciated. However, after researching later that night, I found the blower motor itself typically costs around $500 at retail, and likely less for a contractor. Lack of Pricing Transparency The next morning, I received an invoice--but it was not itemized. There was no breakdown of parts or labor, no part numbers, no taxes, and no indication of whether the parts used were OEM, aftermarket, or remanufactured. I had never seen an invoice so lacking in detail. When I called to request an itemized invoice, I was told that Bounds does not provide itemized invoices and that it was "not standard practice." After pressing the issue, I was eventually contacted by a manager named John, who explained that Bounds uses a third-party national company to determine pricing and that they would not disclose the cost of parts or labor. I expressed that while I understood a markup was involved (as is common in many industries), a business should still be able to break down what the customer is actually paying for. If the motor cost around $500, that would mean I was charged $920/hour for labor, assuming a one-hour minimum. When I pointed this out, John refused to provide any further breakdown and made it clear the owner would not either. Essentially, the response was: "We're not going to tell you what we paid for anything. Tough luck." Final Thoughts I have never encountered a company so unwilling to provide basic pricing transparency, and I will never use Bounds Heating & Air again. I strongly advise others to seek out a business that values clear, upfront pricing and better communication with their customers.

Showed up on time. Installed our new water heater, took away the old one and the box from the new…read moreone. They were polite and professional. I would recommend them. The price was right as well.

We were in a panic when my husband accidentally cut the water main in front of our house on a…read moreSunday afternoon. We couldn't locate the shut-off at the street, and it was looking like we were about to flood our entire property (as also perhaps the entire neighborhood). One phone call had a technician at our house literally within 20 minutes. He could not have been more efficient and courteous about sourcing and fixing the problem in no time - even going so far as to shovel back a lot of the dirt that had been washed away at the site of the break. Once all was said and done, the cost was actually LESS than I was expecting it would be. Cannot thank them enough - I am grateful to now have a trusted 24-hour plumbing team at the ready!

Ken is amazing! Great work! Good people! He shows up and gets the job done! Thorough.read more

Outstanding people. I will be obtaining a maintenance contract this fall because of their service,…read moreprofessionalism and expertise. Ken is exactly what the problem called for. Thank you!