We love Tempo Music. They have always been helpful and accommodating. They have a good selection! It's a great local shop. Support Local!

I feel like the prices are a little high but they have a variety of quality instruments and equipment. Very helpful folks, and it's great to shop local ! read more

very helpful person. We wandered in and started looking at guitars with no intention of buying. the salesman was very helpful and showed us several. we asked about moving up to guitar made in the US. He then told us. a few more options and soon showed us a used guitar made in Canada and he described the maker and construction. it as a used guitar in gorgeous condition. we ended up buying this. we've been very happy with this purchase. And the woman that helps in sheet music is always helpful. we like supporting local business and apprec having Tempo in our town read more

Terrible experience. This guitar shop is run by someone who does not treat customers honestly. I trusted them with my guitar, and it came back broken and worse than before. The work was never finished, and they've given me nothing but excuses. DO NOT GO HERE!!! read more

My kids enjoy visiting Tempo Music Center. They play musical instruments so they like to go in and check out what is on display. Usually we are just window shopping, but we have picked up some good records here. On our last visit most of the records were $3 each and we stocked up on some cool (quirky) Christmas albums. The salespeople are so-so. I guess they must be very knowledgeable about music, not so much customer service. While I was checking out there was another customer at the register doing something and the whole purchase had to be done by reaching around him. Awkward. read more

Excellent customer service. We were visiting Hendersonville for an event that we were playing for the weekend. Our wireless mics were not working. Mike was very gracious to rent out the wireless transmitter and receiver. You can tell by our quick conversation that he was very hands on with the business. read more

I bought some reeds here. While there, I noticed that baritone sax reeds are $10 each. When I asked about this, the guy working the counter seemed to be disgruntled about it, saying that it was Vandoren's fault. Ooookay... Sure. The selection there is pretty big, but it seems that they cast a wide net with their stock instead of carrying anything too specialized. They only carry Vandoren and Rico reed products, which is kind of barebones-ish of them. Much of the store is devoted to guitars and drums--rock band stuff. They have plenty of concert band music stuff besides accessories. They resell used band instruments. They have a large collection of electronic and percussion instruments. They have a sheet music section. I saw a couple orchestra stringed instruments there too. I think they even have a section devoted to stage amplification and rudimentary lighting. I can't speak towards their markups in other areas, but in reeds it was a little bit more than I was expecting, especially for their bari sax reeds. I suppose they need to charge that much to compete with the internet. But they will order something for you; however, you might as well do that yourself on your own computer. read more

After buying a guitar online, the action needed adjusting so I took it here to have it done. I went to pick the guitar up and the action seemed fine, so I went home with it. I didn't go to play it for a few days but when I did, I felt a huge crack at the top of the neck! I went back to the store with the guitar and they denied damaging the guitar, even though I pointed out the gouges in the neck that they made when they worked on it. The old guy working at the counter had nothing to say except that HE didn't crack it. I said "maybe not you but SOMEBODY here did it". He even had the nerve to say they only charged me $20 to do the work!!! No, you actually charged me $235 for an unusable piece of wood with strings. He denied everything and I was so incensed that I didn't even think to ask why they would even work on a neck that was so damaged when they got it!! Why didn't I get a phone call to advise me? They ruined a brand new guitar, making it unusable and took no responsibility. I might as well have taken $215 and flushed it down the toilet. I asked if they wanted to give me credit toward another guitar in the shop and he had no interest in making things right or keeping/gaining a customer. Don't trust these guys with your prized instruments! Run the other way and don't look back!! read more

Tempo has always been extremely helpful. Owner Mike Hall sets the best example for the rest of the folks at the shop. If I didn't know better, I'd think they were all family - the kind that gets along :) If they don't have something in stock, they don't hesitate to order it or locate it. They participate in every downtown promotion and help the other businesses in the area in whatever way they can. I always have a great experience in the music store. read more

Extremely overpriced and very bad sales strategies. Go there and ask a question about a product or part and the guy at the register will never fail at making you feel stupid. Sometimes I wonder if the guy doesn't like me for some reason. Last time I was there I stopped by because I need a mouthpiece for my sax. He showed me one in the box, but I needed to see the $51.99 mouthpiece and he snatched it from my hands and said "Well, I am not going to let you open the box if you're not going to buy it". I bought the piece cause I needed it that day. Next day go on Amazon and found it listed at $28.99. I have been there multiple times and have walked out feeling like shit. I hope I never have to step in that store ever again. read more

I am not familiar with the Hendersonville area. I am closer to Asheville. But someone suggested that I go to Tempo Music Center to rent my daughter an alto sax for school band this year. Horrible experience!! I thought this was going to be great!! Due to a divorce, I was left with terrible credit. Every place in Asheville I could find, would have done a credit check and try to charge me a huge deposit. But Tempo said as long as I agreed to have my debit card electronically debited for the monthly rental payments, that a credit check would not be done. This was great!! I have very poor vision and the lighting in that store isn't good at all. So, I guess part of it was my fault for looking the sax over well. But when I got it home, there were scratches all over it!! The bell and other places on were scrathced so bad that the tarnish was almost off. And there was a glob of dried spit in it. Even the srap for it was stained, plus one side of the case was broken, so when you sit the case down, it does not even set level!! I realize it was a used sax, but gees, do they not have any guidelines on what condition instruments have to be in before they are rented out? When I called, I was told "as long as it played well, nothing elese mattered." WHATEVER!! I am going in the morning to return this sax. I will be very upset if I don;t get my money back!! read more