3.5 stars. I came…read moreon a Tuesday afternoon around 5 o'clock and was immediately helped. I requested a gel nail removal and a full acrylic set with gel. The nail lady did do a thorough job with shaping my nails and making sure it was what I wanted. However, I do wish she cleaned up my cuticles properly with a cuticle trimmer vs the nail machine that just shreds them away. It left me with a not super clean look. I probably won't return due to the quality of service and environment, but it was good to get my nails done while running errands.

The staff was nice and I will admit I was a little indecisive at first when choosing my services…read morebut there is no way they should have turned out this horribly and it ended up costing over $300 which is wild considering I only had a solid gel polish on my toes and a simple ombre French tip on my nails my best friend and I both felt like we had gotten bamboozled. I definitely wouldn't recommend this place to anyone else.

Thank you Natalie! Love my mani. This color is a perfect natural, clean look. Went short this time…read more Exactly the shape and length I wanted.

I was with 4 other people, and one of them was cut 3 or 4 times pretty badly between her finger…read morenails and her toe nails. The one who cut her did not apologize but said she cut her because she was asleep. That was not true. The lady who cut my friend's toes started talking loudly in Russian, like she was mad, but she was not the one who was cut, so we were not understanding her yelling. They only gave her a 10% discount, which was not enough for all the pain, burning, and discomfort my friend was forced to suffer. And a discount had to be asked for. Yet, some lady who did not like her nail color was offered the world!!! smh We were told it is expected to get cut. Really? 4 times? No one explained the possiblity of being injured!! That's not okay at all. We gave them good business, and the treatment received after my friend sustained several cuts was well below subpar!! smh Then I reached out to the owner and shared the photos with him. I received complete silence! Not a good look as a business owner. I'm very angry and disappointed that my friend was mishandled after being cut so many times by these professionals...... So, this is an update: The owner, Aibek called me after seeing the reviews I posted. He never asked how my friend was doing even after I told him that she still experienced bleeding on her cuts a couple of days after receiving services here. He asked what he could do, and then offered 2 free manicures. I didn't know, but he only offered something because he is trying to save his reputation, not because he cares about the clients. This was so selfish to ask me to remove my reviews because it all happened and people need to know, which is the purpose of leaving a review. Aibek is only about saving his reputation, not treating every customer like they matter. Real messed up! This happened 7 days ago, so he was not concerned.

Julie is the BEST! Dip nails last forever & she is very detailed/particular. Pedicures are…read moreamazing too

Came here to get mani and pedi for my best friend's birthday and I will never go anywhere else to…read moreget my nails done! So many color options. The gel manicure lasted over a month (I was traveling so couldn't get my nails done on time), the polish did not chip and still looked perfect after a month. They do get really busy so definitely make an appointment before you go.

Ms. Kat is fabulous! Aside from being professional, my appointments begins on time, and she has…read moreevery color you can want in polishes. She gives honest opinions on what looks the best on your hands. Ms. Kat is not here to do anything to your nails just to upcharge you. Truly worth being your long term nail stylist!

I highly recommend this place!! So personable!! Mrs. Kat doesn't try to up charge you on anything…read moreunlike other nail salons. I will for sure be coming back to Kats beauty and nail bar!! She was even kind enough when I called to fit me in when another appointment cancelled and even went in depth with explaining where she was located.

I sat down for a manicure. I left because the pad where my hands would go was dirty from previous…read morecustomer/s. I asked if they had a towel and he said no but he could clean it. He proceeded to "clean" it with a dry rag. No cleanser. I said I'm sorry but I'm going somewhere else. It is misleading because it's in a boutique area of town. It is true that it is now called Thumbs up. This experience left me questioning the cleanliness of equipment used. I would rather walk around with ugly nails than have them done in a dirty place. I'm from out of town so it's hard to know where to go. Ratings are misleading.

Been getting my nails done here since she opened. The best!! Will always accommodate you and great…read morework done. I love a clean nail and they do exactly what I like. Pedicures are unmatched. Ask for Karen or Teresa. Pro tip. Make an appointment you will thank me!! They are super busy so it cuts down on wait time !! Will never go elsewhere!!

They did an amazing job on my wedding nails and toes! Quick and friendly service even though I was…read morea walk in and had no appointment. A little pricey but overall, I had a great experience.

This nail salon is my go-to whenever I'm in town. They are reliable, professional, and I love that…read moreI can book in advance and not spend all day waiting. This time my nail tech was BeBe and she was great, I'll definitely request her again. I also love that the location is in Five Points. I grabbed a coffee from the breakfast café next door and enjoyed it during my appointment.

Goodness. Everyone is amazing. I took my two daughters in for pedicures and facials and they all…read moreset up a perfect experience! Shaunah, Regina, Hannah, Nautica, and I know I'm probably forgetting someone, but they're all super careful and qualified, and made us feel at home immediately. I also have complete confidence in and respect for their medical expertise for our skin challenges! Terrific value and monthly point subscriptions! Thank you ALL. Amy Suzanne, Sarah, and Autumn.

This was my second time getting a mani pedi at Riverside Beauty Boutique. Both times, Nautica…read moreperformed my services with excellence! The 1st visit I had a classic mani pedi, and the 2nd I had a spa mani pedi. It's likely I will stick with the spa mani pedis going forward, because my aging skin needs some extra TLC. I opted for regular polish versus gel. I couldn't believe how nice my polish looked well into the 2nd week with regular polish. I'm rough on polish, and I love to garden and do yard work without gloves. I've never had polish stay on my hands that long! It is usually a few days tops. Nautica is very particular and detailed about her work, and you can tell she takes pride in her job. Today, I did see one of the other nail techs handy work, and it looked great as well. Other services such as facials, waxing, etc. Soon, they will offer massage services as well. They can also book couples or groups. Snacks and beverages are complimentary with your service. Until now, I have had poor experiences with mani pedis since I moved to JAX. I am so glad I found Riverside Beauty Boutique as this is the best place to have your nail services done in JAX.

Refused my gift certificate of $100 that expired one month ago. Terrible customer service.read more

Underwhelming nail set. They are so thick. They don't look natural at all . They are lopsided. The…read morepinky nail is a joke. It has so much product caked up on it. I walked in with long, beautiful natural nails. And in the process of her taking my nails off, she cut every single one of my nails. Truly a terrible experience . I wanted a new full set and I have every regret going to this shop.