Great atmosphere, Friendly workers that assist you. Got a manicure looks great. Very convenient that it's in the same shopping strip as Kroger. read more

I'd give this place a 0 if it were an option. Never go here. Staff is unprofessional, rude, and not gentle. I went here for the first time last week and had a HORRIBLE experience. I usually go to the Conroe location off 105, but I was in Willis and decided to give it a try. That was a bad choice. The lady removed my nails by popping them off with a tip out of a box instead of soaking them as I had requested. I'd never seen such. It hurt, and I knew she was going to break my real nail... unfortunately I was right. My nail ripped, and she had to put a tip on it. Then she began working on my nails and paused to turn to watch videos on the computer screen that another staff member was watching. Then she got the grinder out to shape my nails and burned/cut me several times. I told her "ouch," and she would apologize but continued to do it anyways. My fingers were so sore and irritated for a few days. I was furious. And they are more expensive. $45 for dipped nail overlay. Lesson learned DON'T GO HERE! Go to the 105 location instead. The 105 location is fantastic! read more

Tender Touch II Nails and Spa - Nail Salons Near Me - Willis, Texas

Asked to have coffin shaped nails the guy said no because they were ugly. I laughed and brushed it off and when I didn't see him file them coffin shaped he said that was enough filing and didnt do it. He also didn't file down or do anything to the fake tip after it was glued on my real nail and went straight to putting the color on. He was done in about 30 min and I was charged $44. Will never go back there again. read more

I have tried this nail salon before and was very unsatisfied. I heard there were some new people here and the service had improved. This is absolutely not the case; this salon is as horrible as ever. The tech doing my pedicure was very rough and in a hurry. I go there to relax not be herded around so the next customer can get be worked on. I am not staying to get my nails done! I have no problem paying the price for good customer service and great looking hands and feet. However, I do not care for the atmosphere of this salon. read more

I've given this salon 3 tries and they are constant.....THEY ABSOLUTELY SUCK. The quality of work is horrible and their customer service is equally as bad. I will drive the extra several miles and go to another nail salon. How they stay in business is news to me. read more

They do awesome work but they are rude. I hate to say that because they do a great job but just so rude. I spend a lot of money at the salon and I don't know if I will continue coming here. Wish the atmosphere was better... read more

I decided to try this salon out and much to my dismay I found out that it was a mistake. I went in to get a fill on the pink part of my solar nails. The nail technician started drilling into the white part of my nails so I asked someone who spoke English why was she doing that? This lady tried to convince me that by the time I came in next time I would need the white filled so go ahead and leave it like it is and get it shellacked. I didn't come in there to get shellac nails I came in to get a pink fill on my two week old solar nails so they decided that they would fill the white back then ended up charging me $35 no matter what I said could I convince them that it was their fault not mine I did not go in for a White fill. I went in for a pink feel I will not be back. read more

I really like this place nice ladies, fast service, good prices... What's with the bad ratings? Tracy was awesome! - She did an awesome job on my awful,awful feet! read more

My sister and I went to have our nails done for Christmas and both decided on red plus a design of some sort. HORRIBLE! I wanted white stripes on my ring fingers and they look horrible! Not professional at all....and they are ALL lifting. My sister got red solar with silver on the ring fingers with colored dots. Her nails are sticking but there are places where he drilled right through the red so there's no color. He did a base of the solar pink first then the red powder on top....so they are really thick as well. And it took us 3 hours because the guy who started hers got up to do a manicure and she had to wait on my guy to finish hers! Disappointed and WON"T go back. read more

very outgoing people - did great job reasonably priced very clean salon comforting music playing not a lot of chitchat among the techs like in a lot of nail salons read more

I will never use this nail spa again. They tried using dirty nail equipment during my pedicure. I had to ask them to go get sterile equipment. They were very rude and i was not pleased at all. read more

Looking forward to some much needed time with my daughter & treated her to a mani/pedi. We did the deluxe pedi & shellac manicure. They rushed through my daughter's. They were done with her pedi & nails before they finished my pedicure. (But of course still charged the full amount). We asked for the same color - both on our hands and toes. Our toes are peach & nails are bright pink. When I told them they were supposed to be the same color, they told me they were & that it was just because of the shellac. (I've had this done many times & my fingers & toes always matched before). They were very rude to us & our nails, on top of not matching, looks like they were done by a child. In fact, when I got to work this morning, a coworker asked if my 10-year-old daughter gave me another manicure. The total bill was $132, and it looks like the work of a child. I rarely see my adult daughter & was looking forward to this for several weeks. Very, very disappointed. read more