Absolutely go elsewhere for a routine mammogram. Wait times are ridiculous and there's no…read morecommunication whatsoever from staff. You wait to register, and then you come upstairs and wait to be taken back to change, and then you wait again in a robe. I was finally seen after noon but not before having to seek attention and complain. Why put yourself through the frustration?

Sarah Cannon (named after the woman who was known as Mini Pearl on Hee-Haw) Cancer Treatment and…read moreResearch Center is part of TN Oncology but specifically focus's on blood disorders. They are top notch in service and in saving lives. From oral treatments to infusions and bone marrow transplants Sarah Cannon has the staff and resources to not only give you hope about treating your cancer but also will help you optimize your resources thrive.

My husband was told by Dr. Rogers he had head and neck cancer. He also told him it was stage 4…read more The decided treatment plan was imno theraphy and proton theraphy. Proton theraphy doctor disagreed with his diagnois and said surgery could take care of. The Proton theraphy doctor said it was contained in one spot in neck and it was not stage 4. Proton Theraphy doctor set up surgery and everything. After surgery was decided never heard from Dr. Rogers again. Even though we called office and left message and left email.

My mom came for an office visit and the doctor told her and my dad that a scan that he ordered was…read morenormal, but it was not normal! My mom died of metastatic cancer a few months later.

The way that the office is set up to be handled by a call center is absolutely ridiculous. I need…read moreto specifically know if a procedure is done at the the clinic or not. According to Raven at the call center, she cannot take a message or let me speak to anyone other than her. It's like she's the queen of the urology department or something. I don't understand how their phone assistants say they aren't allowed to direct a call to a manager or clinical staff if you aren't a patient yet. She told me to set up an appointment and they can let me know at that appointment if they do the procedure or not. EVEN TELLING HER I WAS IN ANOTHER STATE she didn't care. This cannot be how Vanderbilt handles their patients - this is CRAZY Update 4-6-26: Got a call back from a team lead named Kat. kat says she asked the doctor if they perform that procedure or not - calls me back to say this: that they can only let me know if they do the procedure once I come in for an appointment and they review my medical records. WHAT? can nobody in this office understand it's a simple yes or no answer if they can accommodate a certain procedure?! Who wants to hop on a plane to come ask a question and at that pay out of pocket to do that! You've got to be kidding me that this is how they treat a patient at Vanderbilt. It would be like If I call a spa to see if they offer a certain type of massage and they reply well come on in and pay to be seen and ask and we will let you know when we see you. WHAT A JOKE.

I had a prostate biopsy and MRI with Dr. Chang. I was told the day of the biopsy that someone would…read morecall me within a couple of days to go over the results. I waited by my phone for a week. No one ever called. When I complained, I was told by Russ Kunick that no one would ever tell me that, and it is completely normal to not speak with the patient after a biopsy, He said it is the patients responsibility to contact them if they have any questions about the results. That is definitely not the way I want to be treated, and I will not return to Vanderbilt for any reason. I was later told by my oncologist that the results of the biopsy are invalid because it was too soon after ADT, and that any competent urologist would have known that. Now I have to repeat the biopsy just 3 moths later.

I am a current patient at Tennessee Oncology who's been battling stage 4 glioblastoma brain tumors…read moresince February 2024. I'm writing to share my experience and offer suggestions to improve patient care at your facility. MRI Scheduling & Results: Scheduling an MRI and meeting with the doctor on the same day is ineffective if the doctor doesn't have the results available. It wastes both the patient's and provider's time. Please consider adjusting scheduling protocols so results are ready and available before the consultation. Visual MRI Review: It should be standard practice for doctors to review MRI scans with patients using visual comparisons to prior scans. This helps the patient clearly understand any changes in tumor size or progression. Medication & Supplement Tracking: It's frustrating to be asked what medications and supplements I take when these are prescribed or documented by your team. There should be a centralized, up-to-date record that can be easily reviewed and updated each visit, rather than relying on patient recall every time. MRI Machine Availability: Having broken MRI machines and forcing terminally ill patients to wait weeks for rescheduling is unacceptable. There must be sufficient equipment or contingency plans in place to ensure timely scans for patients with critical needs. Nutrition Awareness: Offering candy and sugary treats in a cancer treatment facility is highly inappropriate. Sugar fuels many forms of cancer, and handing it out is akin to offering a cigarette to a lung cancer patient. Please reconsider the nutritional options you provide in the waiting areas. I share this feedback not to criticize but to advocate for better patient care. I would be happy to speak directly with your team to help improve the patient experience at Tennessee Oncology. Thank you for your time and consideration. Sincerely, Joe Fiore

My Mom is a patient of Tennessee Oncology. The clinic team and physician care are second-to-none…read more Grateful for the teams at St. Thomas West and Franklin.

This is a great place for people with cancer and their families. They have lots of informational…read moreprograms, exercise classes, support groups for people with cancer and their loved ones, and learning programs. It is amazingly helpful to attend support groups and learning classes with others who have or are still dealing with cancer. I have been inspired, comforted and challenged through this organization.

From the owner: Gilda's Club Middle Tennessee is a non-profit organization that provides its free social and…read moreemotional support program to anyone impacted by cancer, including those diagnosed and their families and friends. Our evidence-based program includes support groups, healthy lifestyle workshops, mind-body classes, social activities, educational lectures and community resource information.

Excellent bedside manner, care and communication. Friendly and helpful office staff. Dr…read more Williams helped me get through a stressful time. I would highly recommend her for anyone in need of a gyn-oncologist.

I cannot say enough good things about Dr. Whitworth and his entire staff! At the age of 33, I was…read morediagnosed with breast cancer. I was terrified. I met with a couple different medical teams and no one compared to Dr. Whitworth. He took the time to answer ALL my questions, set me at ease, gave me all my options, and did an amazing job during surgery. He referred me to the best plastic surgeon I could've asked for and now to the best oncologist for further treatment. Tailar Sheppard was my nurse practitioner and she was amazing! Andrea Cooper was also amazing. I highly recommend Dr. Whitworth and his team. They're incredible, and I'm soooo grateful to have such caring people on my side.