Went there today & it was lunchtime & a holiday weekend & they only had 2 ppl workingread more

I don't personally bank here, but recently 2 separate rejection letters from US Bank with different…read moredates and reference numbers, were put into my mailbox. Both had my address but were for someone I don't even know. Naturally Im concerned that someone may be using my address to obtain credit so i called the number on the letter. I was on hold for an hour so i decided to just contact our local branch directly in Newport, Tn. The lady i spoke to at this location actually told me that the person addressed on the letter does not bank there but that she knows him and doesn't believe he would do anything like that. She then proceeds to tell me i should take the letters to the post office because they must have delivered them to the wrong address. I tried to explain that it is clearly my address on the letters and that the post office would just put them right back in my mailbox, but she continued to insist that i must be mistaken somehow and that there is nothing she could do for me. Now I'm currently on hold again (an hour and 30 minutes at this point) with the main US Bank customer service line with noone available or willing to help me with a possible fraud claim.

Citizens National Bank....banking never felt so good is their jingle and it is true. The people at…read moreCNB are very community minded and support the schools and programs of our community like no other. Visit their in store branches in Saturday's and holidays.

I work in the Village in Gatlinburg, TN and it was my first time stopping in to this branch there…read moreto grab some coin wrappers. The ladies there were all very pleasant and helpful and kind. Its always nice to see a smiling face when you're having a rough day. They made it better so thank you. ​

When I worked in Gatlinburg for years this bank was where I banked. What a great group of…read moreindividuals who work well together. For my birthday they even still send me a card. That is unheard of! I still bank with CNB and the only bad part about not working in Gatlinburg is not seeing the folks here every week.

I've banked at this location since I was 12 years old. When I walk in, they greet me by name, know…read moremy children, and show excellent customer service skills. I went in to see if I could refinance my auto loan (which I was upside down on) and they helped me figure out what to do to get my finances in order. While inside they brought additional staff in to help keep the children entertained so we could get some business done. I suggest this bank to anyone looking for staff that'll go above and beyond to delight you.

From the owner: Knoxville TVA Employees Credit Union started in 1934 with just five Members and an idea to make it…read moreeasier for everyday people to borrow money. Since then, we've grown our family to over 250,000 Members across seven counties in East Tennessee, and we're still guided by our founding statement: People Helping People, Members Helping Members. Our mission has always been to help YOU grow financially. We continue to be a sound place for you to save and borrow. As a not-for-profit, we have competitive rates, great Member perks, and community projects. Whether you want to open your first checking account, are looking for a home or auto loan, or are ready for retirement, our friendly staff and many financial services can help you reach your goals!

Had to make a deposit this morning and sign up for online banking and Wanda Chandler at the…read moreHarrogate branch was very friendly and very helpful. Thank you for great customer service.

From the owner: Since 1894 we have loved our communities, our customers and our FCB teams! We are passionate about…read moregiving the best banking experience possible to our customers and the communities we serve. As a locally owned bank, family is the core of who we are...our customers are part of our family. Our promise is to give you the best we can and serve you with passion and positivity.

Love this bank! Most friendly and helpful staff. Best bank ever. Doesn't look open from road view,…read morebut lively staff inside makes up for it.