Marquis (spelled wrong I think, sorry!) was incredibly helpful! He walked me through a few sections…read moreof the store to find what I needed. 10/10!

Wow! I went into the mall yesterday for the first time in 2 months to get my daughter cleats for…read moresoccer ! There are hardly any options for girls. None. They were all designed for boys! Sexist !! No teenage girl wants to wear bright yellow-green cleats! Not one pair of simple white ones! Not on worker came up to us to help so there hardly was any service ! I would say something about the value and prices but I wouldn't know because all of the products were hideous !! They had maybe 10 running shoes for girls as well. IT IS 2024. STEP IT UP PEOPLE WATCH THE BARBIE MOVIE‼‼‼ ugh. I hate to see this. I will not be returning.

Alyssa is phenomenal. I didn't make a purchase, but when I do, it will be at Road Runner. Alyssa…read moretakes the time and goes the extra mile. She cares about the customer. Rare nowadays.

was in there probably five minutes no one said hi or do we need any help? My partner and I came…read morethere so we can find running shoes because we joined running club. And no one wanted to help us. not a friendly person there No one was smiling Worst customer service ever

I wanted to write a quick review about famous footwear mainly because of the interaction had with…read morethe manager. She was awesome. She was so friendly and helpful. There are lots of different shoes choices on the floor and she could direct me in the right direction with ease. She appropriately ignored my stir crazy kids and we're goofing around but not causing too much trouble. (I was grateful)There's nothing that new or innovative about famous footwear. It's a pretty straightforward place. My kids both got great deals on sneakers that were brand names for much less. When very good people work in places like this they deserve to get good reviews even for regular old places like the footlocker.

Today Sunday 23rd I went to the store and was closed. There I went 2 weeks ago . Now it does not…read moresays if will open this week. All other stores are really away from my area. It just says to go to the web site. Oh I need to return 2 pair of shoes. Why you can not place a sign with some more assertive words than "Temporarily closed " and " go to the web site? IM

Customer Service Reps too busy talking. And not about appropriate things to be discussed while…read moreworking. Both on phones. Both checked and looked at shoes my father who is 80 was buying. But neither told him or noticed He had a shoe sized 8 and one 9.5. So they took advantage by not telling him.

Cheap but poor selections. This place seemed like it had a lot of used products not just last…read moreseason product.

It seems like you can't try a new driver without booking a fitting to buy an off the rack driver…read more Makes no sense. Also there's 1 employee there who has a real attitude problem I asked him for an opinion on wedges and it's was like talking to a wall. The store is really nice they have great selection but the customer service is trash there only 1 good guy in there I don't remember his name but he's a bigger guy bald he's awesome

We walked into the Berwyn, PA Golf Galaxy location tonight at 7:20 pm to look for a new driver and…read moreputter for myself and a set of clubs for my fiancé. Also with the intention of buying a new Ogio bag for my clubs and small walking bags for both of us. To our shock, their "master fitter" not only refused to do a fitting "because it was too close to closing time", but wouldn't even schedule a fitting for us on another day. Instead, he told me to "go ahead and try to book a time on line". I get that we were there later in the evening, but to refuse to help with a fitting, direct us towards some clubs that would work for us or to even put in the effort to schedule a time for us to come back, blows my mind! Being in sales, if a potential customer came to me and wanted to buy several high value items, the last thing I would tell them is to go away and look it up online. Getting people through the door and ready to spend money is the whole reason stores spends millions on advertising every year. This guy took that opportunity and absolutely blew it! Not only losing revenue of a returning customer for the store, but also the opportunity to outfit a new golfer who needed everything from shoes, to gear, and a whole set of clubs. We would have spent at least $3,000- $4,000 this evening, probably more, had we been given the opportunity. Instead we spent about 20 minutes browsing around, picking out the Ogio bag, the Stealth Driver, the Ping putter, the Callaway set of irons we will now purchase from another retailer before driving the 40 minutes back to our house without spending a dime in that store. Maybe it's because I'm a woman that he didn't take my business seriously. Maybe he just didn't want to actually have to do his job. Maybe he was tired or lazy or just didn't give a care. I don't really care about the why. What I do care about is where I spend my and if that retailer values my business. Clearly this guy didn't want our business this evening. I hope he has the opportunity to see this and more importantly, I hope he works on commission.

Went in for an Eagles license plate frame. They had about 6 to choose from so the selection was…read moregreat. I walked in and said what I needed and the employee walked me directly to the section so service was immediate and accurate.

From the owner: Shop the hottest officially-licensed gear for game day and beyond with Rally House Gateway Shopping…read moreCenter!