Can't comment on the pediatricians here but as most of the other negative reviews have stated,…read morefront office staff extremely rude and incompetent. Called to schedule an appointment for newborn. On the phone, they ask insurance type which I provided. Appointment scheduled over the phone and I receive a text stating that I need to submit a copy of the insurance which I do. Appointment confirmed via text. I arrived at the office and they asked if I was paying out of pocket. I said I provided it via text. They said, "we sent you a text stating that we don't accept that insurance." I'm looking at the text, no text ever sent. I said they did not. They also asked me over the phone what insurance my newborn had, and proceeded to schedule the appointment. If I was out-of-network, wouldn't you have told me then on the phone and not went ahead and scheduled the appointment. Being out-of-network seems rather important. Why would you send something like that over a text message? That seems like something warranting a call (especially considering you shouldn't have booked the appt initially). But front office doesn't do that because they're rude and lazy. As I'm walking out the door and looking at the text messages between the office and myself, the front office girl then back talks and says, "oh we definitely sent a text." Avoid the lazy, incompetent front office they have employed.

Don't even bother looking at this practice, bad nurses, bad front desk services and awful drsread more

Currently in the office for a well visit, and I've been sitting here with my 11yo son for two hours…read moreand still haven't seen the doctor yet. Absurd!! Not coming back. Ever since Dr. Novak retired, this place hasn't been any good.

I scheduled my daughter's annual wellness check with Dr. Purcell. She was very kind and friendly…read more Before the appointment, I confirmed multiple times with my insurance company that the annual wellness visit would be covered 100% with no copay. However, after the visit, I received a bill for a copay. When I contacted the billing department, they told me that if any concerns are brought up during the annual checkup and the doctor documents notes about them, the visit is then considered a regular office visit, which requires a copay. I carefully recalled what happened that day. I simply answered the questions asked by the medical staff and had the doctor perform the routine annual exam. We had some casual conversation during the visit, but I did not request any additional evaluation beyond the standard checkup. I was surprised to be told that this automatically resulted in a copay. We have visited many other pediatricians for annual checkups in the past and have never encountered this situation. The billing department repeatedly insisted that this is their policy and that their practice is different from other pediatric offices. They said the office manager would call me back to explain further, but I have not received any call or follow-up. It does not seem like they are interested in resolving this issue. I hope this clinic takes this matter seriously. Families should be aware that even if their insurance covers annual wellness visits at 100%, if the staff determines that "any concern" was brought up, they may reclassify the visit as a regular office visit and require a copay.

My son has had a cough for a couple months now, Dr. Faweya couldn't tell me what was wrong with him…read moreso he gave my son 3 different medications and hoped that one of them would help him. They didn't run any tests. Then, I couldn't even pick them up for days because they never talked to his insurance about authorizing the prescriptions, meanwhile my son is miserable every night and is struggling to breathe. Then, I took him to an urgent care and they were able to tell me what was wrong with him within 15 minutes after running a couple tests and looking at/ listening to him. They were then able to bill his insurance immediately & give him the medication. I will be changing pediatricians, I was really hoping this office would work for us after looking at the good reviews but we, unfortunately, had a bad experience.

I love Dr. Faweya! We have been coming here since my baby…read morewas 4 months now he is almost 5 years old. Dr. Faweya is personable, patient and very thorough. He explains things in detail and always has a friendly smile on his face. The staff is amazing also, they all make you feel welcomed.

A WONDERFUL pediatrician's office…read more Once you're an established patient, it's very easy to get a hold of the staff. They always pick up the phone, and they are also quick to respond on the patient portal, Appointments are usually not difficult to come by (even if you might need one the same day). The entire team of nurses and staff are all personable and highly professional. They have several physicians, so it's best to read the doctors' bios and request the one who resonates best with you/your kiddo(s). We personally LOVE Dr. Hathaway. She is so sweet, friendly, and has a great rapport with our little one. She is straightforward but also empathic & relatable. She is attentive & always listens to us and explains things thoroughly. Pro-vaccine, but conservative & never pushy with medication. We never feel rushed, and we don't wait long to see her either. There is plenty of parking, the lobby is spacious, and the facility is very clean & well-maintained. We have absolutely no complaints and have always felt so well taken care of here. This office sets the bar high for amazing & reliable medical service.

Dr. Hathaway at Hometown Pediatrics has been our children's primary care physician for years, and I…read morecannot recommend her highly enough. She has a genuine passion for children and perfect bedside manner that puts them completely at ease. Our kids actually look forward to their appointments with her. Her medical knowledge is impressive across a wide range of pediatric issues. We have seen her for everything from routine wellness checks to more complex concerns, and she consistently demonstrates expertise and sound judgment. She takes the time to clearly explain diagnoses and treatment options to parents. Dr. Hathaway genuinely cares about her patients as individuals. If you are looking for a pediatrician in The Woodlands who combines exceptional medical skills with true compassion, Dr. Hathaway at Hometown Pediatrics is an excellent choice. We feel fortunate to have found such an outstanding physician for our children.

I walked in to book appt , just moved to the area and they don't accept walk ins and no appts at 4pmread more

Since arriving here in TX we haven't establish any of our primary physicians. Unfortunately, my…read morechildren went through numerous trips to the ER and had visited a few clinics that didn't meet our expectations or lived up to their blog description. Finally found First Physicians and loved the place during our first visit. Dr. Beaty is amazing. He takes time in knowing his patients, you are not rushed neither are you to leave the facility feeling diminished. There's no experimentation is any of his treatments, he is to the point and will call you on what you shouldn't be doing. He gives his best and expects his patients to follow through, otherwise, what's the point in seeking his medical advise and consult if neither patients/parents heeds to his advise. He has an excellent sense of humour! We love visiting this place I recommend to this facility and the treating physicians in this practice. I will recommend

I took my grandson in for what I thought would be a routine visit. The first thing I noticed about…read morethe Dr (PA?) was she was very young. She took the child's temperature & looked in his ears. As we were talking I mentioned that when I picked him up from his mother, he was unsteady on his feet (he's a toddler) and BOOM that simple phrases changed everything. Even though there was no bruising or other signs of a bone fracture or trauma or abuse she demanded that I immediately take him to the emergency wing for a skeletal XRay to check for fractures. I refused and left. She then notified CPS and a case worker appeared at my home. The case worker examined the child, determined no signs of fractures, bruising, abuse & the living conditions & food availability were not an issue. We thought that would be the end of things, but we were wrong The bluefish doctor had told CPS that a complete skeletal x-ray needed to be done to close the case. The problem is bluefish, never issued any orders for the x-rays Today when we called in to get the orders we are told that the Doctor is not on duty today and we will have to wait for another doctor to finish their rounds to take care of this. In the meantime, CPS is pressuring us as to why we haven't taken the child to get x-rays This is preposterous. We took a child in for a routine examiner examination because he was running a slight fever and vomiting. Apparent saying that the child appeared a little unsteady triggered some kind of institutionalized CPS response in the medical community. This is outrageous. CPS should never have been involved. As I write this, I am still waiting for bluefish to get back to me with orders for an x-ray or to call CPS and tell them that the x-rays are not necessary If you choose to take your child to this group, be careful what you say, it may trigger a call to CPS merely by conveying a valid concern.

My son and niece having been going here for over 3 years. We recently had a medical emergency and…read morethe staff has been very helpful. With check ups, finding immediate assistance with referrals, and helping establish after care. I know it sounds basic, but it was very helpful all of it when a mother is feeling overwhelmed. Keep up the good work Blue Fish !

We love the Tomball office and staff. We have been coming here since my daughters were babies and…read morehave always felt the level of care is great.

Love love love the Tomball location. Mainly because of Mrs Alex, the PA there. We moved away for a…read moreyear and returned and she knew exactly who we were & called my son by name immediately. Next visit a month later, she remembered everything I told her at the previous appointment. Just means a lot when your dr truly cares for your babies!!

We love this office and all of the doctors and employees! Dr. Fong and the nurses have been taking…read morecare of my kids and I for years and they do a fantastic job! Highly recommended!!

LOVE LOVE LOVE this doctor office , all the doctors amazing , my kids love dr fong she is amazing…read moreand great with kids !