Can't comment on the pediatricians here but as most of the other negative reviews have stated,…read morefront office staff extremely rude and incompetent. Called to schedule an appointment for newborn. On the phone, they ask insurance type which I provided. Appointment scheduled over the phone and I receive a text stating that I need to submit a copy of the insurance which I do. Appointment confirmed via text. I arrived at the office and they asked if I was paying out of pocket. I said I provided it via text. They said, "we sent you a text stating that we don't accept that insurance." I'm looking at the text, no text ever sent. I said they did not. They also asked me over the phone what insurance my newborn had, and proceeded to schedule the appointment. If I was out-of-network, wouldn't you have told me then on the phone and not went ahead and scheduled the appointment. Being out-of-network seems rather important. Why would you send something like that over a text message? That seems like something warranting a call (especially considering you shouldn't have booked the appt initially). But front office doesn't do that because they're rude and lazy. As I'm walking out the door and looking at the text messages between the office and myself, the front office girl then back talks and says, "oh we definitely sent a text." Avoid the lazy, incompetent front office they have employed.

Long story short my child's original doctor left, and we got assigned a new one. On the day of…read moreher appointment, I ran into unexpected traffic and pulled into the parking garage exactly 15 minutes late (their grace period). I called right then to say I was in the garage, and they told me they couldn't see her. I left a review about that experience (didn't even mention the rude woman on the phone). I asked to speak with a supervisor and never received a call. I did however receive a termination of services letter.

Absolutely phenomenal doctor! Teresa is so knowledgeable and patient. She is easy to talk to and…read morehas great bedside manner with the kiddos. She wasn't presumptuous or assuming. She took the time to listen to our concerns. Our daughter even left the last appointment saying she wanted to go back!

Our first visit here and we really liked our doctor and nurse here. Rapport was good. And not an…read moreexcessive wait in the morning. It's on the second floor of a medical complex. Parking is free. And it's just a short exit to I-45.

I love this location! Dr Kapasi wasn't available and even though they accommodated my request for…read moreappointment with Dr Vadala. Sandra even though I was late (had to mention i was now exposed to consequences- but did it in a very respectful and helpful way) regardless of my delay they were able to manage the visit without impact to others or me... great job! Latoya our nurse was a sweetheart with my daughter, very professional and patient. Thank you to the front desk, always open to answer your questions and why not, have a little good humor (Katrina) as well.

I scheduled my daughter's annual wellness check with Dr. Purcell. She was very kind and friendly…read more Before the appointment, I confirmed multiple times with my insurance company that the annual wellness visit would be covered 100% with no copay. However, after the visit, I received a bill for a copay. When I contacted the billing department, they told me that if any concerns are brought up during the annual checkup and the doctor documents notes about them, the visit is then considered a regular office visit, which requires a copay. I carefully recalled what happened that day. I simply answered the questions asked by the medical staff and had the doctor perform the routine annual exam. We had some casual conversation during the visit, but I did not request any additional evaluation beyond the standard checkup. I was surprised to be told that this automatically resulted in a copay. We have visited many other pediatricians for annual checkups in the past and have never encountered this situation. The billing department repeatedly insisted that this is their policy and that their practice is different from other pediatric offices. They said the office manager would call me back to explain further, but I have not received any call or follow-up. It does not seem like they are interested in resolving this issue. I hope this clinic takes this matter seriously. Families should be aware that even if their insurance covers annual wellness visits at 100%, if the staff determines that "any concern" was brought up, they may reclassify the visit as a regular office visit and require a copay.

Currently in the office for a well visit, and I've been sitting here with my 11yo son for two hours…read moreand still haven't seen the doctor yet. Absurd!! Not coming back. Ever since Dr. Novak retired, this place hasn't been any good.

We came here on Friday the 13th (of all days!) and were instantly felt welcomed! From Registration…read more Taking my insurance info, admittance was about less than ten mins. My son couldn't walk one morning or even put weight on his left leg so I first went to his primary care doc (just in the same complex area, StLukes medical center). His dr recommended the Texas Children's hospital because my 5 year old wouldn't probably sit still for the things he needed. We saw Dr. Allen and ER nurses Julie and Dayna. Nurse Mike also helped. These people were outstanding in customer service and care. They love their careers, and you can tell they genuinely care for the patients. It's only been about two hours and we have had all blood work and x Rays, now awaiting tests. Thank you Texas Children's!

HARASSING!! I took my son here for a year or so for illnesses. However, THIS office would not stop…read moreharassing us about 'Wellness Checkups'. They would not do the wellness check ups while my son was actually IN the office..they insisted it had to be at a separate visit. Money maker.... I cannot tell you how many phone calls/recordings that I have received in the past year. Sometimes twice a week with recordings telling me that I needed to bring him in for his wellness check ups. I complained to the office regarding the high number of phone calls. I have spoke to women that have called me also telling me that I needed to bring him in for a wellness check up. I would tell them that I felt harassed by their office and it still didn't stop. Please keep in mind that my 14 year old son is totally healthy! He has no medical issues!!!! So for 2 YEARS..nothing but calls and messages. WE MOVED TO A FAMILY PRACTICE and guess what?!? WE DON'T GET HARASSED!

Love everything about Dr. McKillip, her practice, and everyone who works there. Everyone we have…read moreencountered has been compassionate, knowledgeable, patient, and professional. Just we were looking for in someone to treat our children.

I love Dr. Mckillip and her entire team. We've taken our two little girls here since they were…read morebabies and have never had a bad appointment. I woul reccommend anyone to come here!

I walked in to book appt , just moved to the area and they don't accept walk ins and no appts at 4pmread more

Since arriving here in TX we haven't establish any of our primary physicians. Unfortunately, my…read morechildren went through numerous trips to the ER and had visited a few clinics that didn't meet our expectations or lived up to their blog description. Finally found First Physicians and loved the place during our first visit. Dr. Beaty is amazing. He takes time in knowing his patients, you are not rushed neither are you to leave the facility feeling diminished. There's no experimentation is any of his treatments, he is to the point and will call you on what you shouldn't be doing. He gives his best and expects his patients to follow through, otherwise, what's the point in seeking his medical advise and consult if neither patients/parents heeds to his advise. He has an excellent sense of humour! We love visiting this place I recommend to this facility and the treating physicians in this practice. I will recommend

Was referred by a friend and my fist visit went as smooth as possible. The registration process was…read moreonline a few days before the appointment and that was easy to complete. Dr. Rachel was amazing! She asked the right questions, to then come with a plan for my non-verbal child, while trying to create a relationship with my daughter. My daughter felt at ease while interacting with the staff and doctor and even receive a sticker and blow pop. I longed for this level of care and support for my daughter due to bad past experiences with other pediatricians. Highly recommended!

We have been seeing Dr. Singh since my oldest was born (17 years) she has always been a wonderful…read morephysician and a truly amazing person to treat my kids.