Technician was good and showed up on time within the suggested window. Reviewed the area to be…read moresprayed and focused on the troubled ant areas. Third time using Westside Pest Control recommended by neighbours.

Our home was treated for ants. The issue was not resolved…read moredue to an inadequate treatment. When we complained after one week and again after 10 days, we were told (never told this upfront) that they do not guarantee their treatment and were offered a "reduced rate" for a re-treatment!. Other companies we have dealt with in the past all stand behind their work (even though we never required a re treatment from them!) Very poor policies, not even conveyed to us. We would never use this company again.

Just want to add to the accolades for this business. I needed to have a quick assessment as a…read morecondition for an Inspection Report for the Sale of our family home. Our technician arrived promptly and dressed in a clean cut logo polo shirt and khaki. I thought he will just take a look but no, he crawled right up to the attic and did a thorough examination. He gave us his recommendations and proceed to do the job and he was done and came back 1 week later to check the progress and all is well. I highly recommend them as they arrive when they say, dress professional, courteous to our many questions, and did the job quickly and efficiently. He was also very honest about the pros and cons and think of alternative solutions to our financial needs. I will use them again if I ever find critters invading my home.

If you live in Burnaby and you have a pest problem look no further than Knockout Pest Control…read more Ryan has helped me for over 10 years with everything from ants to raccoons and he knows his stuff. He is very thorough. At one house I had squirrels in my attic and while the previous owner had another company block most of the entry points they missed some and Ryan solved the problem and installed a one way door so the squirrels could not get back in once they left. The previous owner used poison and that left a few dead carcasses in the attic. As import as being good is, just as import is being honest. Ryan will only recommend and do what is needed. If there is another trade like a roofer that can fix a problem better than him, he will recommend that - this is being honest and recommending to customers what is best for them. I could not recommend Knockout Pest Control more!

They do do the job right. But I must have to say, they are one of the most expensive on the market…read more I mean if you have wildlife issue and you call them up, I can guarantee that they will get the work done. Also note that their guarantee is also the shortest compared to its competitor. We had a squirrel issue many years ago. We hired AAA Wildlife. They got rid of the issue but 2 years later, the squirrels came back. Unfortunately the guarantee is over. Their website says a longer date but the materials are only one year. So 2 years later, we had the squirrels issue again, they came and they said materials are only one year. The materials all came from AAA Wildlife. At the end of the day, we got their competitor to come in and it was way cheaper and their competitor was offering 5 years guarantee on materials and pest free.

When we discovered squirrels living in our attic, we didn't know what to do. A quick search and we…read morerealized there may be babies up there and a bigger problem. Reading through reviews we came across AAA Wildlife Control. Their website promised a 10 year guarantee of their services and we liked how they would handle the squirrels in a humane way with the one-way door. It was within a day that we could already tell the squirrels were gone and it's been a few weeks and we have heard nothing since. The service was quick, painless on our part, maybe pricey but we feel good about making sure the animals were treated well without separating the mom from her young. All around would recommend and hopefully with the deodorizing we don't have another need to call anytime soon!

We reached out to Humane Solutions after having tried and failed to deal with our mouse problem…read more Our solution of blocking openings under sinks and having bait boxes outside the house worked for about 3 months but as we went from summer to fall and we removed the bait boxes, they found their way in again. We originally didn't find any companies that could offer much more than what we did ourselves, which is why I was discouraged to see the return of the mice. What would they do now that we hadn't done, except reintroduce bait boxes and only guarantee their work for 3 months? At $500/3 months that wasn't much of a solution. I came across HS in a google search. After speaking to them over the phone I was so hopeful. They were very patient explaining what they did, why and how it would work. They don't have a warranty or a guarantee on being pest free persay, but the goal is permanent pest proofing - it's just hard to guarantee under one original quote when these pests are so tricky. I was worried about the lack of written guarantee, but they reassured me that they wouldn't quit until we were mice free. It's hard to take a business on their word, but boy was their word tested to the extreme and they got an A+. November they came and did the original pest proofing. We took a risk going against what Human Solutions said about examining the whole house (everything but the front porch due to repair costs) but felt confident we'd be okay. So we were pest free for about 3 weeks, saw nothing and started to feel better in December. Until we saw a mouse again. They sent another tech (fresh eyes) to examine the house and make sure nothing was missed. They didn't find anything that visit, but we still continued seeing activity. Now the porch was starting to bug all of us and HS suggested that be our next check if we continued to see mice. Fast forward a bit and we decided to pull up a board on our front steps so we could look under and lo and behold, we (the idiots) had drilled a hole to run a wire from our garage out to the other side of the patio. And we did not seal it. Total moron moment. By this time the mice had everything they needed, a mouse highway (along that wire) in a hidden dark alcove, access to bird food and mouse bait in our garage, and free run of the house via that hole in the wall. Mind you this was winter too, so they definitely wanted to be warm. HS came out again and took care of it. We felt better - terrified of what was still trapped inside but feeling like maybe we would be home free soon. Not quite. We still had activity in the house, very minor, but we still had some. Apparently the tech who sealed the big glaring hole missed two very hard to see, very impossible to reach and very tricky holes that were behind tar paper (I don't blame them - the two holes were not typical mouse access points). Their most experienced tech, who is also the owner, came out and found the 2 impossible holes. He also explained that once they have really nice access to your home, they are a lot more persistent to keep looking for a hole to exploit and that's exactly what happened. In the end, we've been pest free for months now, only paid the original quoted fee plus a small service fee that was beyond the free checks they provided and did not pay for the final visit which was technically an "error" missed by the tech. After 18 years of living in this home and never having an issue, this was downright traumatizing. I wish I had known about HS back when we first noticed activity. I also wish we had decided to remove the front decking at the same time we had the whole house inspected. It would have prevented the mice from becoming so familiar with our home and moving in. We will never live in a home that we haven't had HS come and pest proof. Why live with that worry when you have HS willing to tackle such a difficult problem and get permanet results. No need to pay monthly for pest control - please don't until after you speak to HS. Most likely you will get better results that costs you less money in the long run.

Joe did a very good job at our home , for many years we had a squirrel problem in the attic and we…read morekept hiring companies that were not addressing the problem properly . joe blocked all the access leaving a one day door so that the squirrels can come out and never return . Thank you Joe.

Travis is amazing. Always catches them and my lawn looks like he was never here. No holes or ugly…read moreareas where the traps were.

Critter control are the BEST!! They're reliable, professional, knowledgeable, and friendly. Travis…read morewent well above the call of duty. We had a massive bat problem and it was handled by Travis and crew. Everything was thoroughly explained and completed as told. Highly recommend them for any critter issues!

June 22, 2024 I am…read morepleased to recommend Hassan and Sobia's services. Both Hassan and Sobia are very pleasant to talk to and very professional in scheduling appointments and completing work. I initally requested help with a squirrel problem in our atttic. This took about 7 or 8 visits by Hassan to repair/close entry points in our roof, set traps to catch the squirrels, and then several follow-up visits to inspect the attic to make sure squirrels had not returned. During the intial visit and survey of the roof and attic, Hassan pointed out some other issues he noticed: 1) there were several bee nests in the attic ---so I hired Hassan to remove the bee nests. 2) the gutters were full of debris from recent windstorms --- so I hired Hassan to clean the gutters. 3) one of the down pipes attached to the gutter was detached and bent --- so Hassan fixed that. 4) one of the soffits was hanging down a bit so Hassan fixed that. I always appreciate it when someone comes to provide a service and at the same time, points out other unrelated issues that could be a problem. Again, I am pleased to recommend Hassan and Sobia's services. Rob Adams, Surrey

I had a pipe burst completely by surprise, the ceiling came down and we found rodents. We tried…read morethree different places, all said 24 hours but only Elite actually showed up and took care of the clean up and treatment. I don't leave reviews but had to as it's scary when these things happen and it's nice to see that when an ad says 24 hours it truly is that. They were both kind, easy to work with, courteous and efficient, so very grateful I found them!

They don't provide the service I was currently looking for but still responded quickly and…read morerecommended a company that does. I will definitely use them in the future if I have a need for their services.

Called them out for some mice that needed to be evicted as humanely as possible. They were great!…read moreTold them I was not interested in using any poison or glue traps and they were great about ensuring that was not how they do business. Tech was super knowledgeable and friendly and their rodent package was effective and affordable.

Altas Pest Control was VERY disappointing! Eric came out and barely sprayed at all! At first I…read morethought he was just looking around and then realized he was squirting a little here and there as he walked. He didn't seem to care about my pest problem & was just saying "uh-huh uh-huh" like he wasn't even listening. When I asked how long it would be until I had some relief he said "Well let's just see how it goes". What kind of answer is that? I called him 6 days later because there was no decline in bugs at all. I asked if he could come back out and spray more. He said "I'll have to call you back, I'm in the middle of something". That was a week ago and no call back. This was a horrible experience and a total waste of time and money. Never again!

Do not use this company. They're availability is terrible. I waited two weeks for a first visit…read morewhere they put a few bait boxes out and left. They never contacted me to come back and do the exterior inspection, and when the landlord finally got a hold of them, they weren't available to come back for another 5 weeks. what started as a few mice became an infestation. By comparison, Orkin came the same day, did a thorough inspection of my home inside and out, and began a comprehensive program to get rid of the mice by coming back to treat every two weeks for three months. A FAR superior service. I can't think of any reason to use an inefficient service like Atlas, except that they must be cheaper. However, I'd rather get rid of the rodents than save a few dollars.