I've had their service for years. There are many door to door sales reps that try to steal my…read morebusiness but they won't be able to. 1. This company is personable. You can call the owner if you need to 2. The price is on par with other services 3. They will return in between visits for free if you spot a wasp nest or something 4. I don't have any creepy crawlers inside!

From the owner: A reliable, friendly, and family-owned company, we treat your home like our own. You have a lot of…read morechoices when it comes to pest control, but for fast service and peace of mind, Eco Pest Control is the company for you!

Mike comes to our house every 3 months or so- he's great! Conscientious, personable, and…read moreinformative! Great service with reasonable prices.

My wife and I just moved to Star from Orange County, CA. We are in a new development, with…read moreconstruction going on around us, and noticed a number of spiders in and around our home. We had maintenance pest control at our home in CA, and we knew that we wanted it for our home in Star. I solicited a few estimates from local companies. Prices for the service were about the same, though one company recommended an initial treatment, a follow-up treatment 30 days later, and every two months from then on, for a total of 7 treatment in the first year, for a total annual cost of $880. They claimed that, since we lived close to the Boise River, we would really need extra protection from bugs and critters. In contrast, Phil from Custom Care recommended quarterly service, stating the they could always go to every other month if needed. I liked this approach better. I didn't feel like they were going for my pocketbook. Total annual cost the first year: $520. Aaron, the technician, contacted me right away and set up and appointment for the following week. He showed up as scheduled, explained his process, and went right to work. This included interior and exterior treatment, and he even set some mousetraps in the garage, saying that with the construction going on around us, this would be extra protection. I appreciated that. I look forward to having Custom Care Pest Services take care of our home.

We had a treatment for ants at my moms and the tech was friendly and quickly did the work. It…read moretook about two weeks for them to stop and this was Nov when applied. Now that January has arrived and she is past the 30 days retreatment guarantee the ants have started to come back. Just a few but I worry we will be back to where we were. For a person on a fixed income $258 is a pretty tall price tag for the service. Nice business to work with nonetheless.

Five stars for Boise Pest Control! Four years ago, I had an…read moreant invasion they took care of. Now they are handling a mouse problem. Jeff and his crew are knowledgeable, efficient, meticulous, and just truly nice people. I would never call anyone else.

I was a long term customer of Gemtek which was bought out by Western Exterminator. A great local…read moretrust worthy company has been transformed into the worst, no service company. Western Exterminator accidently cancelled by service and I called, texted and emailed over a dozen times to re-establish service but to no avail. Conversations with their local manager were ridiculous. There are plenty of dependable pest control companies in the valley with great customer service- Western Exterminator is not one of them.

My mother's restaurant been a very loyal customer to this company. She's Chinese, doesn't speak…read morefluent English, but she came here looking for a better future for myself and my siblings. She even became a small business owner. Today, she called the accounting center to pay her bills (844-839-9593). She dialed the wrong extension number and got to Danielle (x 26831) instead of her normal accounting person. Immediately after Danielle picked up, my mom apologized and tried to explain that she was trying to reach a different extension number. My mom doesn't speak fluent English, but she was polite and soft-spoken. Instead of saying, okay m'am, I will reroute you OR just tell my mom to call back, she half-assed her customer service and curtly said "HOW CAN I HELP YOU???" She didn't bother listening to what my mom was saying. My mom then told her, well you guys spelled my last name wrong, and again, Danielle VERY rudely said "WELL M'AM, HOW CAN I HELPP YOUUU?!?!?!" (I don't feel like I can properly translate the attitude this lady felt she needed to convey to my mother, who worked three jobs to raise her children, and sacrificed her whole life to be here, JUST to be disrespected and discriminated against?) My mom then moved on from the last name issue and began to try to pay the bills. Danielle asked my mom what she'd like to pay, and my mom asked how much the bill was - and Danielle then again, rudely saId "WELL YOUR BILL IS $$$ IF YOU WANT TO PAY $$ THEN THAT'S YOUR ENTIRE BILL?!!?!??!" I was pretty appalled by this time, but I decided that perhaps Danielle was just having a bad day and Danielle wasn't trying to be rude. Then my mom said okay I'd like to pay the entire bill. Danielle said Okay what is your name on the credit card? My mom took out her credit card and tried to read Danielle the number of the credit card and Danielle RUDELY cut her off and went on a diatribe about how my mom was impatient, and told my mom to "LISTEN TO MY QUESTION!?!" (even though this lady ignored what my mom had to say from the beginning). Then my mom asked her okay what is your question and her response was "OH MY LORD." By this time I was pretty ticked off. I don't think I'm being sensitive when I have seen this kind of treatment often and when I constantly hear about our Asian American elders being SLAUGHTERED and ASSAULTED daily just for being Asian, and nobody ever stood up for them. While Danielle did not physically assault my mom, her discrimination was evident in her attitude and her words. She only treated my mom the way she did because of my mom's accent and imperfect English, and she only treated my mom the way she did because she knew that my mom, an Asian American immigrant with imperfect English, would not file a complaint. I took over the phone and asked Danielle for her name and last name and badge number. She gave me her first name, and said she didn't have a badge number and couldn't give me her last name. She told me to call customer service if I had a complaint but it is unrealistic to call customer service to report that a person with a common name was rude. (By the way, Danielle was noticeably more polite as soon as I picked up and spoke to her in fluent English). Then I asked well who do I call to lodge a complaint, and instead of giving me the number, she constantly cut me off to justify her behavior and then hung up on me. I called back to the correct extension line and the accountant was polite and agreed to bring this incident to his supervisor's attention. While I appreciate Western Exterminator's effort to rectify this issue, I can't help but wonder: how many Asian immigrant business owners have suffered the treatment by Danielle? It is especially concerning when I know that Asian Americans normally let things slide. My mom was going to just finish the transaction with Danielle without filing a complaint had I not been around. I'm not writing this review with the hope that Danielle would be disciplined or fired, I am writing this review to raise awareness and hope that Danielle would become a better person (although I know it is only wishful thinking).

Mike was quick to respond and very knowledgeable. Came out and assessed the situation and…read moreimmediately got to work. Had birds that got into our attic and were nesting and making a mess. He removed them and sealed up their access point quickly and and worked with our budget. He even checked in a week later to make sure everything was fine, give them a 10/10

Mike was AWESOME! We had a Yellow Jacket nest in our garage and he came to our rescue. He…read moreresponded in minutes with a quote and arrived within an hour. He was quick with the job. We couldn't be happier.

They show up on time and there are no bugs in between visits. Fairly priced. What more could a…read moreperson want?

Nice tech and looked at taking care of our needs. In and out with good service. We had a spider…read moreissue.

I called early afternoon and they came out the same day to help get a baby chipmunk out of my…read morehouse. Great service and affordable.

We had Cridder Riddet come up here to do some follow up work, which we were told was under our year…read morewarranty. A week later we received a bill for $225 that they claimed was for a consultation and talking to us about potential work. When I called the business, I was referred back to the technician who came up and talked to us. When he called back, he claimed that the work that he had to redo was because of damage that the previous owner had done. No customer service, poor communication skills. Definitely would not recommend.

I stumbled onto this company by accident - and boy was it a happy accident! Called them as I had…read moreissues with ants in my driveway and some outdoor pests around the garden. They came out IMMEDIATELY (same day!) and did all sorts of treatments. The gentlemen was very friendly and took his time to explain all the different applications (over my head). I was very concerned about the chemicals since I have pets and small children. He gave me all the names and reassured me about the steps they take to make sure what they spray is safe. After a week all but the ants were gone. I had completely forgot to even call them about it, BUT THEY TOLD ME! Insight stopped back by WITHOUT ME ASKING and could see that the ants were still loving my driveway. They called and asked if I would like them to retreat the area. I absolutely agreed, and asked if they would charge me more. NOPE! All pests are now gone (2 weeks later) and I couldn't be happier with the service and the price. I don't think I've ever had this level of service from a pest control company. I couldn't be happier and would highly recommend them to anybody in the Treasure Valley!

Predatory sales tactics and mediocre results. These annoying pests get their cronies to go door to…read moredoor looking for people to get their horrible service and they are not able to give any refunds.