Horrible living conditions for residents. Staff just sit around on their phones while residents…read morewait for help. They let the buildings decline so much that now everything is torn apart making it hard for residents to get around. Food is prepared and served in unsanitary conditions. Life Plan members get moved around from independent to assisted to long term care based on bed openings and revenue considerations. Resident wellbeing and condition is not a concern for Brandon Oaks.

Between the horrible responses I got from Nursing staff and the horrible management specifically…read morefrom the administration. I would never bring my enemy to a place of that nature. My mother in law was treated with disrespect. She would call for the nurses and it would be at least an hour before a CNA got to her room. Then when they finally did answer her call they would immediately turn the light off and exit the room. Brandon Oaks used to be the top contender in the Roanoke Valley for nursing and rehab, but don't let the staff and facility fool you. I strictly went to Brandon Oaks for their Therapy Staff and the quality of Therapy you would receive. I will NEVER RETURN to Brandon Oaks and hope this review assists with someone else making the right decision for their loved ones.

They don't call or email back when you have an inquiry. Front desk even forgot who certain staff…read morewere.

A good community with a good staff. They provide all the elder care provisions that you would…read moreexpect (meals, meds, etc) but are not restrictive. I can walk out when I want. Some independence is good.

From the owner: Senior Assisted Living at The Park Oak Grove lets residents retain independence while assisting…read morethem with daily living. Whether you need medication management, housekeeping services, or could simply benefit from living in a community of like-minded individuals, it's all here. Our recently renovated dining room is a favorite spot for many. We have a variety of apartment home floor plans, a robust activity program, are close to the Lewis Gale Medical Center, and are just 6.5 miles from downtown Roanoke. Experience a U.S. News & World Report Best Assisted Living Community in VA at The Park Oak Grove today!