I should have posted this long ago but maybe time has proven that our decision to do a full crawlspace encapsulation with a dehumidifier and sump system was the right one. It's been a couple years and everything has been working perfectly. Right after we got it all done we had a massively heavy rainstorm and I was shocked to see water being pumped out after just ONE storm. The space is also now usable (storage and storing root vegetables) and healthy. Morgan, who oversaw the project and did the bid, was incredibly thorough and patient, answering far too many questions we had before we made our final decision. He get's 5 stars. The only reason I am not giving a 5-star rating here is because we were quoted a certain kind of insulation which wasn't initially installed. They did however come out and reinstall with the insulation we were quoted. As for price, it's costly, no getting around that but it was TO THE DOLLAR the same price as John's Waterproofing. I would highly recommend. read more

"My" foreman Drew and his crew were well prepared and informed of the task at hand. They had quite a job in head of them and even though it was pouring down rain all but 1 day of the 4 they took to complete the job, they never once complained or gave me the feeling they wanted to be somewhere else. My foundation had cracked in several places and sunk 1 1/2 inches, which resulted in many many issues with my walls cracking, a broken window and doors not closing, they were able to secure my foundation using push piers down to bedrock and raised and leveled my house back to within 1/4 inch, without breaking any windows or causing new cracks in the walls. I now have peice of mind and feel safe in my home for the first time since I purchased it as a newly constructed house. I would and will recommend TerraFirma and this crew to anyone who needs this work done. read more

Our experience with TerraFirma Foundations Systems was exceptional. Every one of the staff we interacted with--from the salesperson who conducted our preliminary evaluation and estimate (Thys) to the forman (Drew) and his crew--were responsive, professional, and patient with our questions and requests. Drew and his installation crew were prompt and timely in their arrival each day, creative in the solutions they offered up when we presented potential moisture/water problems, genuinely pleasant in their interactions with us, and demonstrated patience when explaining elements and details of the waterproofing system that were foreign to us. Additionally, the basement now looks great and we are looking forward to using the new space. read more

I called TerraFirma systems because I knew that I had a water problem in my crawl space. I was familiar with this company and knew they had a good reputation. Drew Fry came out and gave us an evaluation. He was honest, up front and went into great detail about the work to be done. After giving us an estimate, he answered all our questions in a polite and patient manner. While the estimate was a little more than we expected, we were given two discounts for signing then and we were satisfied with the price. They came out on time, did a great job and were very professional. We are highly satisfied and will recommend them to our friends any time. Their follow up was fantastic. A very reputable company. read more

We just had our foundation repaired by Terra Firma out of Roseburg, OR. They did an exceptional job....went above and beyond what they had to do. One really nice surprise was that when they got into the job, they saw that one thing that was included in the estimate wasn't needed after all....they were up front and honest about it, letting us know, and reduced our bill by hundreds of dollars! They cleaned up our foundation so that it looked like new, and put all the soil back in place. They were very thoughtful, respectful, informative, on time, and friendly. We highly recommend Terra Firma to anyone needing foundation repair. read more

One corner of our basement always flooded during heavy rains. Terrafirma installed a trench at the base of the wall and a sump pump. So far, so good. We haven t had any classic northwest downpours to really test the system yet, but those will come. The crew that installed the system did a great job working with the quirks of our old house. They were completely dedicated to doing our job in the best way possible, even though they were under a lot of pressure to finish quickly and move on to the next job. Customers really value that kind of dedication. Kudos to Chad and Gary. read more

Great job ! - My home had a very wet basement every winter during the rainy season. I couldn't utilize the space at all - anything stored there would be ruined.... Last week, Terrafirma installed their 'water guard' - french drain and sump pump system to address the problem. I was so impressed with everyone I worked with at Terrafirma. Gage and his crew worked VERY hard to get the job done fast. I can't be more satisfied with the crew's courteous, clean work. I'm so excited to start planning a basement TV room ! read more

We have had 3 projects done by TF now and all have been done admirably. The latest was stabilizing our garage floor. The crew was on time, explained everything in detail and accomplished it well. They cleaned up after the job was done and left us with assurances that if any problems arise in the future they would take care of the problem. The office staff was easy to talk to and very responsive. Thanks to all for the help on our house. read more

We had persistent and worsening flooding in our basement, and sought bids from several companies. Chose Terra Firma because their analysis of the cause was the most in-depth and detailed, including that our foundation was shifting and needed anchoring along 2 sides. But the proof of their excellence is that we haven't had any flooding at all since they completed their work about a year ago. Yay! read more

Our team (Dakota, Gage and Josh) were incredible !!! Words cannot describe how happy we were with their work...........we also loved working with Joshua Anderson.............he was awesome from the get go and saw the whole project through..........we will be recommending all of you and the company should the need arise !!!!!!!!!!! Many thanx !!!! Mark Silen and Dallas Piana read more

After Terrafirma installed clean space and a dehumidifyer in our crawl space, our house has felt warmer, even without the heat on, and it's alleviated the damp smell from wet earth. The crew, lead by foreman Drew, was very professional and courteous. I'm so glad we had the work done and I'd recommend Terrafirma to anyone who needs their services. We live in the Portland area. read more

Great Company to work with. They have an excellent product that solved some snow/freeze damage to the concrete on my front porch. They were professional, GREAT about communication, and the guys that came out and did the work were awesome. I would highly recommend TerraFirma (and have actually done so with a neighbor who had a similar problem). read more

TerraFirma did an excellent job with our crawl space encapsulation. The crew, Jorge, Felipe, and Jose H. were clear, diligent, and effective. They did careful and effective work and were quiet and quick. The communication with them was great, and the final walkthrough showed the high quality of the work. Thank you, TerraFirma! read more

Amazing folks from the first phone call (Amber is so knowledgeable) to the finished work! Despite a very tight crawl space, the crew members were always cheerful, helpful, and on time. Whenever I had questions they were always answered in a prompt and professional manner. All the folks at TerraFirma we're great to work with. read more

Terrafirma was a very professional company and follow through was exactly as they said. Appointments were met on time and they delivered everything they promised. We had them level our house with jacks as we are along a river bank. Everyone we dealt with was very professional. Highly recomend. read more

TerraFirma Foundation Systems is the only company you can trust when it comes to basement repair. They have very knowledgeable crew, friendly, and the price was so affordable. They finished the job on time. I love to recommend TerraFirma Foundation Systems Eugene. read more

I have used there service for several projects under my house. They are the best in the business as far as I am concerned. There crew that did the work kept me informed on what was being done and they did the work fast and at the same time did it well. read more

We just had Schylar with Terra Firma level and repair a crack in our garage floor. Schylar did a great job. He was polite and professional and left the job site clean. The price was reasonable. I recommend Terra Firma for this type of repair. read more

Great job completed in a timley manner. Stabilized two houses that I own in the South hills of Eugene. Great cleanup as well. Friendly, knowledgeable staff. Office staff kept me informed of the schedule. Protected my investment. read more