Staff is wonderful, the dental assistant who cleaned my teeth was absolutely amazing. Teeth felt…read moresqueaky clean. She even helped me with some knots in my jaw and gave me a temporary dental guard! I can now fully open my mouth with no pain, and I can't remember the last time I've been able to do that. Highly recommend. Thanks so much for helping me be able to eat tall foods with no pain! It's insane, I'm so grateful.

Do not go here and do not sign up for the plan. Just my advice on the matter. I have spent a lot of…read moremoney and cannot even get my teeth cleaned. Forget about the scheduling....it is a texting nightmare!

They are horrible at scheduling and have zero interest in apologizing for there mistakes. They…read morescheduled me originally when they were closed. Then they scheduled me for a different time, and tried to cancel it the day of. Then when I arrive it takes 1 hour of waiting before I'm seen. All this is due to lack of efforts in management looking into scheduling.

A agree with others worst customer service my gf called them twice trying to get my pain mess…read morefaxed to pharmacy I had 12 teeth pulled today and they said it had been faxed when I left their office she asked them to have it relaxed ASAP she didn't want me to go without it all night until they opened tomorrow she is definitely calling in the morning to give them a few unkind words now I have to go without pain mess all night will be a miserable night after getting 12 teeth removed total bullshit

I had my first appt at this clinic this past week and I love it. Got my teeth cleaned, she found a…read moresmall cavity which they filled right then. I will be going back very soon. The ladies are really nice. I wish I had found them a lot sooner.

I've been bringing my daughters here for years. This time I thought I would try them since I…read morecouldn't get seen through my regular dentist. There're nice and everything but the hygienists did not clean my teeth thoroughly. THATS THE WHOLE POINT getting your teeth cleaned... I couldn't believe it I looked in the mirror and there was tartar STILL on my bottom back, front teeth. I was very disappointed and will not be coming back.

From the owner: We provide A to Z dental work for you and the entire family. We live and operate on the philosophy…read morethat smiling shouldn't be painful. Whether you're coming to us for the usual check-ups or require more involved dental work, we aim to make your experience not just easy and pain-free, but pleasing and care-free.

Great Dentist...really cares about his patients! Years of experience separate him from most dentistsread more

Old-style dental care. Great office people. All very caring and they all listen to what their…read morepatients say!

Wow.... Just... WOW! I called to schedule an appointment for a teeth cleaning. When scheduling the…read moreappointment I advised the employee that I had an appointment that afternoon in Dallas for my pregnancy and if they could not get me in that day that it was fine but to let me know so I could schedule it for the following week. The employee informed me that the appointment would be scheduled for 11 am that morning (2 hours from then) and that someone would call to verify my insurance information. 15 minutes before my appointment I arrived at the office to be told by the MANAGER that they did NOT schedule my appointment because they FORGOT to call and verify my insurance. How unprofessional and rude of them! Did they really expect me to schedule and appointment and just not show? Or do they find it acceptable to wait until a patient shows up to tell them they cannot be seen. I left FUMING. After further consideration I decided I wanted to complain about the lack of professionalism and customer service shown by this office to the supervisor of the facility. This was at about 11:30 am on a THURSDAY. I called several more times that day as well as the following day and was advised at each call that the supervisor was made aware of my call and would contact me shortly. FIVE days later the supervisor called and left me a voicemail that I refused to listen all the way through due to her making EXCUSES about how she could not take 5 minutes out of her day to address an upset customer. Upon calling the supervisor back she advised she did receive ALL of my messages but wanted to wait to call me from a business line and not her cell phone... Which she called me from that day. Once again, more excuses as to why poor customer service was given. I have no idea why this office decided to treat a patient as such but the lack of professionalism and customer service shown by not only the employee and manager of the central location but the SUPERVISOR as well has brought me to this point. JUST WOW!!!

From the owner: Located in Terrell, Legacy Dental offers a comprehensive range of dental services designed to keep…read moreyour smile healthy and bright. From routine cleanings and teeth whitening to advanced orthodontic and denture care, our dedicated team provides personalized treatment in a comfortable and friendly environment. We are committed to ensuring a positive experience for every patient, focusing on high-quality care that supports your overall well-being. Whether you need a simple check-up or emergency dental services, we are here to deliver compassionate and professional care for the whole family.

Avoid at all cost! They are over scheduled understaffed. Care quality is horrible. They don't care.read more

The front office staff is UNFRIENDLY! and RUDE! after 3 days…read morestill waiting on call back for a follow up appt.... the Hygienist and Dentist were great!

Jessica C. Amazing job taking my braces off and working along side of Dr. Walder he's is so GOOD!…read more I'd recommend this place to ANYONE! Friendly, very professional and knowledgeable people. They make sure you're comfortable, they ask you are you okay SO MANY times . I appreciate the kindness. I don't particularly like dental work period but I can always trust them to be patient and gentle with me. Everyone is so kind when dealing with your needs and what's best for you and your family. Reasonable prices and they work with you on every level. Terrell location is where I go BUT I am willing to travel for this type of customer service and experience. Both of my sons and myself have been in braces and not one single bad experience ever happened. It's always a good feeling at each appointment KUDOS to the leader & staff

I am satisfied with Texas Orthodontics, Terrell location. I…read morehave problem before, after that, both doctor and office manager, contact me and resolve problem. Thank you.