Going to the doctor, or dentist is never a pleasant experience. Usually, you are in pain, and the…read moreidea of undergoing more pain to make it stop... well, it's stressful. Dr. Lepard removed my wisdom teeth which have been bothering me for years. The procedure it self involved very little pain, due to the sedation I was given. My recovery was super easy, and his staff explained everything to me, so I had no issues. His staff is top notch, always kind and understanding. His rates are very reasonable. Today I went in because I have an out of control cold sore, and my lip is so swollen, you would think I got into a barroom brawl. Upon the suggestion of his staff I came in to receive laser treatment. I was told that because my cold sore was so severe the laser would help keep it from spreading and could help with the swelling, but not to expect a miracle cure. Well, maybe it's not a miracle cure, but after just a couple of hours I can feel is a huge difference in the swelling, and discomfort. *Tip: I was told that the second I feel a cold sore coming on to call them for the therapy and it can actually stop it from blistering. So if you are in the area, and need a really good dentist, this is the place for you. There is no order taking or neglectful over booking. Dr. Lepard and his staff take their time and really listen to your concerns and try to help you.

My dad is a retired dentist in another town, so we have high expectations for our dental care. This…read morepractice is wonderful personally and clinically. They take such great care of their patients! We're so glad we found them!

It takes someone pretty darn special for me to trust to provide dental work for my 4 year old…read moredaughter. And Dr. Keisha and her staff were nothing short of amazing in their care for my daughter and her over-protective, cautious Dad. The moment we walked in, we were greeted by the very kind front desk personnel and made to feel welcome. The office itself was crisp and clean, everything you would expect. I cannot express enough how wonderfully we were treated from the front desk, to everyone we came across from that point on, including the hygeniest, to the assistant and everyone in between. And of course Dr. Keisha who was kind, professional and very passionate about what she does. Did I mention amazing with my daughter and I'm sure other kids. Her and her staff had a wonderful bedside manner with my little girl. I cannot thank them enough. And just to be clear, I had met Dr. Keisha when she was a customer at my work and her kindness and the way she carried herself was why I sought her out once I found out she was a dentist. She is geniuine and kind inside and out of her office! And it falls from the top down, so her staff is just as professional and kind. I highly recommend Aurentz Family Dental for your kids or yourself. You will be very happy.

After registering on line and then having to re-register upon arriving (they could not find me in…read moretheir system), I became a bit frustrated!!!! They made me wait for forty-five minutes after my scheduled time frame and I decided just to leave! After doing my research, I found Dr. Hittson in Rockwall with excellent credentials!! Try her, she is well established with a Sterling record!!

Very great Dentist, he is patient and explains everything. I don't feel rushed or pressured to…read morecommit to anything I am not comfortable with.

I wish Dr. Grisanti was my dentist years ago...I am 80. He…read morehas renewed my faith in dentists. From day one he had given me his professional opinion knowing my concern about cost. Brandy does a great job at keeping my teeth clean. Gentle! If you want Professionals who care and listen....See Dr. Grisanti

Great care, from the dentist to the dental hygienist to the front office and billing. Wonderful…read moreexperience and honest advice. They don't upsell. Highly recommended.

A really wonderful dental operation. Great dental hygienists. No pressure to replace crowns like…read moremany dentists. I highly recommend this very professional dentist.

I am very disappointed with my experience at this office. We received inconsistent information from…read moredifferent providers about my husband's treatment. Initially, we were told that both impacted wisdom teeth needed to be removed with bone grafts. Later, another provider said only one tooth would need a bone graft. When we finally met with the oral surgeon, she advised us not to remove the right impacted tooth because it was lying sideways, very close to the nerve, and could cause permanent numbness. We ended up removing only the left tooth. The billing was just as confusing. We were charged for one hour of IV anesthesia (four 15-minute units), but the timeline simply doesn't add up. I left the treatment room at 1:03 PM, and my husband didn't even have an IV yet. At 1:33 PM, a staff member told me the procedure was finished and asked me to bring the car around. My husband walked out at 1:45 PM. When I questioned the one-hour anesthesia charge, I was told it included recovery time. That explanation did not make sense to me, especially when the actual sedation time appeared to be much shorter. Patients deserve clear communication, consistent treatment recommendations, and accurate billing. I have requested a detailed explanation of the charges and hope the office will review and correct them. Until then, I cannot recommend this practice.

Always a long wait at this place. Typically 30-45m with an appointment. I don't know if they just…read moremake a habit of overbooking or what. Also I feel that they charge more than usual even with a good dental insurance. My copay here doubled in the last 3 years. I think people come here because it's convenient and they have payment options. But make no mistake, this is a McDental.

Praise the Lord and thank you so very much to the outstanding team at Fisher & Zitterich Dentistry!…read moreDr Haneef and her very helpful assistant Bre did an excellent job repairing a cavity that was located in a difficult area to reach! Both ladies exhibited the professionalism and friendliness that are trademarks of the Fisher and Zitterich team! Thank you again! "For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life. For God sent not his Son into the world to condemn the world; but that the world through him might be saved." John 3:16-17

Hit my lingual nerve January 2024 and now have permanent damage to oh just wait it will come back…read morewell it never did. Stay away!

I have been going to this office for years and these ladies are dedicated and fully focused on each…read moreand every patient. I have had the best experience and will stick with them forever. From cleanings, to implants/crowns, they know what they're doing and so kind and supportive while doing so! I had an unexpected complication with an implant and they helped me through the entire process, not only with their job, but with support and encouragement, giving me hope and leaving me fully satisfied when the process was complete. Highly recommend choosing LS smiles as your dentist!! You won't be disappointed!

Dr. Danette has been my dentist for over 20 years. A very skilled dentist (she actually teaches…read moredentistry as well as has her own office). Just had a filling today and it was completely pain free, as well as reasonably priced. Highly recommend her. Located in Rockwall, an easy drive from our home in Garland.

Staff was very nice and helpful came to the office with a family member that was being seen. I was…read moreinterested in becoming a patient so I asked a few questions I believe I spoke with Julie she is very knowledgeable. she broke down the information in a way that I could understand. most offices don't take the time to break things down and I really appreciate that from her. so if you have questions in regards to certain treatments she is the one to talk to.

They didn't know how to take my insurance and freaked out over my heart rate. Then i got a lecture…read moreabout covid vaccines from the hygienist. Which was insane because I had all my vaccines and she told me to not get them! The actual dentist was awesome but she needs to push weak staff out. Even the Xrays were bad because they didnt know how to position the sensors based on my mouth type. This place need more experienced people and feel its negligent to cut quality to meet bottom line.

I switch over to Greenhill when my insurance changes coverage, and I really never appriciated how…read moremy last dentist took care of me during my visits. I've given Greenhill 3 chances and each have failed, first visits he wanted to sell me extra stuff, I only went for a cleaning and trust my teeth are one of the cleanest that come through, 2nd visits he overslept and I waited outside with the dental assistances while we waited for him, about an hour, this last visit I actually got seated on time, but after 10min in x-rays I didn't get my cleaning until an hour and a half later, just sitting in the chair with a bib. I just can't even try anymore, never been at a dentist for 2+ hours just to have them clean my teeth for 8 minutes. Go somewhere else, I refuse to continue to come here and pray my coverage let's me go back to my last dentist in Rowlett

Wow! I am so impressed. Like many, I do not love going to the dentist. Dr. Bhatt provided high…read morequality care in a friendly manner. My cleaning went well and Dr. Bhatt and his staff did not push any additional unneeded services. Also, my insurance was accepted and their office works with many insurance plans. Additionally, Dr. Bhatt spent time answering each of my questions and was genuinely so kind!

Steer clear of this place…read more Billing practices are questionable. Management was insanely rude. My husband and I both had awful experiences here and immediately found an alternate team. My husband had botched implant prep here with his dentist being hired and fired within the same month. When he went back for follow-up and placement with a new dentist they paired him with a provider that's out of network with our insurance (we had no idea that their team all take different insurances and they don't disclose that to you). We've called 3 times to have our claim submitted to insurance and it still hasn't been done. For myself, the cleaning tech was wonderful but then I met the dentist and he started making wild claims and recommendations about the condition of my teeth post-pregnancy. As a nurse practitioner I felt very uncomfortable by his bedside manner and sales behavior. I asked for a copy of my x-rays and the recommendations for a second opinion 4 times between phone and email and never received them. This office doesn't care about your budget, respecting your insurance policy, or adhering to a less is more/conservative approach. If you do decide to be treated here keep a close eye on your paperwork and research everything. In the mean time, I'm still working hard to get my booking deposit back (yes they make you pay $75 just to book a cleaning).

Never got a chance to step in. All I did was call for an appointment. They got all my information…read moreonly to say at the end they needed $99 to reserve my appointment time. I said no you can cancel that. If you're going to charge me to reserve my appointment I can only imagine you're going to look for any little thing and tell me "I need it" to charge or bill more. I've never heard or seen any dental office do this to their patients.