Had a problem with Sky Lights dripping water. It could have been condensation or a leak. Repair man came was sent to check out the problem right away, just a few days. Looked at the issue, did some repairs and informed me of what he had done. It has rained and snowed since the repair was done and no issues. Great service! read more

Clean and quick. no issues whatsoever. Communications were clear and accurate. Done in the time promised.

Reroofed and put new walls on large shed. Did everything they said they would do and when they said they would do it. Had modifications made during the work and they did them the same day. The completed the project right on time by staying late. Estimate was right on! Answered all my questions and never rushed. Previously re-roofed my entire house a few years ago and had similar experience. Highly recommended! Mark W. read more

Had a great experience with this company! I felt they gave me a thorough and fair quote. They verified the start date the week prior to starting. The people were always prompt, professional and detailed in their work. Every question I had was answered to my satisfaction and they explained any adjustments they made that were different from previous work done. I won't hesitate to go back with this company for any future roofing needs. read more

I highly recommend this company. Everyone we interacted with was very nice and professional. They worked with our schedules, were on time and did the job quickly. They were extremely accommodating with anything we needed to work with our insurance company. Communication was great. They gave recommendations and told us what was needed and what wasn't. I would recommend them to anyone and everyone and will use them again if I ever need anything for my roof. Very satisfied!! read more

Territorial Roofing personnel were prompt, professional and did a great job. With the weather we were having, they made a simple phone call to let us know there would be a delay. We expected this, but the phone call was very appreciated. I was pleased with their work and was kept up to date with the project as it was progressed. I have no problem highly recommending them. Carl K read more

We were in real crisis after this recent snow with our roof leaking badly. We called Territorial Roofing and they responded immediately! The damage was stopped and they took time to discuss the problem and options to resolve these issues. I highly recommend this local, family business! When I owned a previous house, they put a new roof on. High quality work and great communication. Excellent company! read more

Territorial Roofing put on our (combination flat and pitched) roof 14 years ago, and we have called them regularly for maintenance ever since. They have always been polite, and the repair guys have always done a great job of hunting down and fixing leaks and preventing further issues. They are usually very busy, but they've always been able to squeeze us in within a few days when we have a leak. It's true that if you have a non-urgent request, like scheduled maintenance, you may have to wait a few weeks, especially during rainy season when they get innundated with service requests. We've always felt this was a fair tradeoff. read more

DO NOT HIRE THESE PEOPLE! When I first looked at Territorial Roofing to help with completing the work on my roof from damage done by hail. The people in my neighborhood had all had damage from a storm last fall and I thought I should have it looked at. The people from Territorial came out to look at my roof and gave me an estimate. I received the estimate and said I would call them as soon as I was given the OK from my insurance company. This was the end of the good feelings I had for Territorial Roofing. They started to become bullies about the whole thing. First, when they came out to look at the roof, they started calling me a lot to get it scheduled. Once I had gotten the approval for my re roofing I called them and made the appointment. They started on the roof and had gotten all of the shingles off and it turned out that the decking on the house had a lot of damage. This was not in the previous estimate, so I needed to make sure that the insurance company would pay for the rest. They said that they might pay for it and that they needed an addendum to the estimate and pictures. Meanwhile, Dave from Territorial Roofing was telling me that it was about to rain and that I needed to make a decision that day. I was so nervous because I did not have an extra $6,000 just laying around. What if the insurance company did not pay for it? Dave kept telling me that if they did no redo the decking then he would not be able to do the roof and that the warranty would not be available. So I decided to go ahead and do it. Once they were done I was still struggling to get the rest of the money from the insurance company. It took a while to get that first check deposited because I had to have someone from my mortgage company come out and inspect the work before I could deposit the first check. Dave brought over the invoice and the warranty and I told him I had the original check of $12,000 in the bank and I could give him that. He said no, I could wait until I had the full amount. Well, the insurance company said they would only cover $2,000 of the remaining $8,000 that I owed. Meanwhile the woman from the company called me about 2 weeks after he dropped the invoice off and told me I needed to pay the whole amount ASAP. I said I did not and would not have all of it until mid November, only 2 weeks after she was calling. She said, "oh no, that won't work, we need it sooner than that." I then sent them the partial payment that I had in the bank, thinking this would be a good start and a good faith gesture. This was not the case, they called me 3 days after I sent the money that I did and said that I needed to get the money to them now. Dave then went into saying that if I did not pay the full amount by the end of the day I would be sent a letter for intent to put a lien on my house. What??!?! I told him how unfair of them this was and that they were really bullying me. He said that the company would need to put the lien on the house and that they may even put me into foreclosure!!!! What?!?! So I had to ask my parents to pay the amount to avoid the lien but I will NEVER recommend them, EVER. They were such bullies and did not care about people and what was happening in their lives. Not only is this bad practice, but it is just plain mean. These people are the WORST! read more

I have used Territorial for many years, with two different houses, both for re-roofing and for yearly maintenance. I have always had an excellent experience with them, finding them to be honest and doing excellent work. I will continue to use them for my roofing needs. read more

Caveat emptor! This roofing company does shady work. I was in the process of preparing my house to sell. I contacted Territorial Roofing to have the roof repaired due to water damage. The damage occurred due to a leaky swamp cooler. Territorial came out to assess the damage and order the necessary materials. IE: the correct color-matched asphalt tiles and tar etc. The job was simple, remove the swamp cooler replace asphalt tiles underneath the and seal any holes with tar. Territorial showed up a week to 2 weeks later to do the work but stopped because they didn't have the correct colored asphalt tiles. I wondered why since I thought they already figured that out. One employee actually admitted the company goofed up and that they will be back once they get the correct supplies. This was the 1st delay. Many weeks went by and they still had not showed up to do the job. They said they were delayed by poor weather/rain (2nd set of delays). I started to wonder if maybe my business wasn't as important to them as maybe a full roof replacement? Finally after waiting 3-4 weeks they finished the job in almost no time. The employee mentioned the swamp cooler was rusty but they said they were able to get it all done. Not long after I decided to winterize the swamp cooler and realized I could not insert the cookie - sheet dampener because the ductwork was crushed when Territorial put the cooler back on. When I called to let them know I was told that I would have to hire an HVAC company to repair the ductwork. I asked them 'why didn't they tell me the ductwork was damaged on the day they completed the repair.' I was told that their concern was only the roof and the tar. I was then asked 'is the roof was leaking' and when I said no they replied saying they we have completed the job. I disagreed and told them they have not completed the job because they left my cooler in a worse state than it was before their work and they should have brought it to my attention that day. I refused to pay them until they made it right. A month later I received a notice saying that Territorial Roofing was going to put a lien on my property if payment wasn't remitted. I promptly called and asked how can they demand payment when the job wasn't done. I was asked if the roof has leaked since their work. Same BS as before. At this point I had no choice, I had to pay. I was selling my house and had deadlines. I also didn't need a lien against my property if I were to get a buyer. Ultimately I had to pay another roofer to repair the swamp cooler and replace the asphalt tiles underneath. This was basically the same job that I paid Territorial to do. Since then I have vowed to never do business with Territorial Roofing again and write as many bad reviews as possible to warn other people of their poor ethics. Lesson learned: don't always go with the lowest bidder! With a cheap estimate comes a cheap company.. read more

A great company to work with!! Showed up as scheduled, a big plus in Albuquerque. Finished job on time and did great job of cleaning up after themselves. Would recommend them to anyone! read more