Well typically I do not write reviews, but unfortunately this time I feel that I must. I was in…read moreneed of event insurance for a charity event that we were putting together. This insurance agency came highly recommended from others that have used them for similar purposes. I started the insurance process 3 months prior to the event to makes sure we were covered. The policy was finally completed at 5pm the night before. Phone calls and return phone calls were far in between thru the whole process. The price quoted was very low to start, which was good and what we were looking for, but then increased slightly to bind. Ok no big deal. I made the payment, but didn't see the policy come thru like they said it would. Well, one week prior to the event I get a phone call that the price is now double, like if it was no big deal (tone of the agents voice) ! What the heck ! I was told that the insurance company that was to be used no longer covers this type of event. Only to find out after my money was take ? So I asked for them to figure out why, find another insurance company and to see how this cost can be reduced. In the mean time I would look myself. When I came back to them to check status and suggest another approach, the price then went up again and that this was the best that they could do. At this point I was stuck as the event was the next day. I finally receive an email, not with the policy yet but a thread of emails that indicated no one had seen any of the applications I submitted and other staff were not aware of the event which left me with the thought that I may not have the insurance needed. It did finally come thru but not until almost 5pm the day before the event, which did not leave me much time to review the policy to confirm that it was acceptable. I did receive a phone call after I received the policy from the owner of the agency apologizing. He said that he was not aware of the situation until the end. At this point it was too late for anything else to be done. Unfortunately this very much feels like bait and switch. The communication was poor. The timing was poor. Understanding of the type of policy and pricing was not know with the agency when quoted. Each time the price increased a new reason was given and in the end I still don't have a good feeling as to why, other than the multiple reasons given, nothing solid. Like I said I typically don't write reviews and truly hate to write this one but feel its necessary. I hope that anyone else who has to deal with this agency has a much better experience.

From the owner: Our agency specializes in having a customer first approach in ALL that we do. We have several…read morecarriers and partners that we use to make sure we are maximizing your discounts and getting you the best possible product for the price. Above all our carriers take wonderful care of our clients when it comes to claims.

I recently switched to this insurance agency and Mickena Kendrick's and her staff are great. Very…read moreprofessional and very easy to get in touch with. My last insurance agency would keep me on hold for 15-20 min but this staff gets to work on my file on the first contact. I highly recommend this agency

Absolutely the best insurance purchasing experience I have ever had! These guys know their stuff!…read more Customer service is outstanding!! I highly recommend them for all your insurance needs.

Very professional, fast, and most importantly better coverage for a lower rate.read more

BEWARE OF THIS SPECIFIC ALLSTATE AGENT. I was a Allstate policy holder for 2 years and I have come…read moreto know that Joseph is a flat out liar. Willing to say or do anything just as long as he can convince you to keep putting money in his pocket. He will forge signatures, lie to you, and make changes to your policy without contacting you with no since of honesty. Or having the policy holders thinking something 1 day and completely different 24 hours later. I have spoken with this agent in person and over the phone multiple times and all I've ever asked for is for him to be honest. Apparently he's not able to do that so again BEWARE of this AGENT in Morrow Allstate Office.

This company made my claim process a breeze! Super helpful and quick to get things sorted. Highly…read morerecommend!

Excellent service and the staff are super friendly. A wholly professional outfit who care for their…read moreclients!

From the owner: All of Your Insurance Needs!read more

I would like to thank Ms. Kimberly for helping me find a good deal om my car insurance. She was…read morevery helpful and professional. I give her 5 star rating

Job well done.... Professional and Courteous she knows her stuff thanks for your helpread more

My Agent, Krissy is always on top of my account. Advising me of ways to save on my…read morepremium...discounts that are available. She is responsive and kind. In fact, their entire Staff is thoughtful, considerate and well informed. I've been with SF since I moved to Ga., 1 1/2 yrs ago, I'm so lucky to have found them. They're Stars!!!

Krissy is amazing! She is not only so nice, but extremely responsive, professional and…read more knowledgeable! What a great experience. Thank you!

This business has been great for me.it has gone out of there way to save me money.erica and faith…read morehave really gone out of their way to help me.thank you both.JIM MUCKENFUSS

The Sherry Harris agency has always been there for us, taking care of our insurance needs. Even in…read morea crisis they've always been on top of all things insurance.