I had Hughes Tree Service trim three big trees in my yard after buying a new house and I'm satisfied with the work that they did. They were efficient, cleaned up all of the branches, and returned promptly to address one additional tree that I wanted trimmed up. Although communication with them via email isn't optimal, it is possible and it is helpful for those who aren't able to call 100% of the time during normal working hours. read more

Terry Hughes Tree Service - Tree Services Near Me - Gretna, Nebraska

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Here's the timeline of our experience. July 2nd - We accepted a reasonable tree trimming proposal which put us on their work schedule. The timeline depended on OPPD dropping our line. July 31st - Wind storm. I requested a quote for removing the tree. August 28th - Received email stating the work will start on August 30th for the initial trimming proposal. Never received a quote for removal. August 29th - Rep came out to quote the tree removal. The quote was comparatively much more expensive for removal plus the representative told us the original trimming quote was now void and the new trimming quote is now triple the original. This work was supposed to start the next day. We denied any work proposal. It was poor communication that we were left in the dark about getting a quote for tree removal. The last minute bait and switch on the trimming price reeked of opportunistic exploitation. read more

We are very happy with the service we received from the Hughes Tree Service crew. They did everything we had asked for, and even a cleaned up a couple of other things that they noticed while they were up in the tree. This is not the first time we have used Hughes, and it won't be the last. I would highly recommended them to anyone. read more

I've seen their trucks drive by after storms.. this is how i selected their company. I had one small tree maybe 25 feet tall in our front yard and wanted it gone now! They came by with their truck and equipment...gave me a quote, and i accepted the quote and added two 8 inch diameter trees growing in our fence line...asked them how much.. they responded with $50.00 each so for $350.00, they cut the problem trees down, and cleaned up and smiled and left. We were very happy with their work and professional way they conducted business with us.. Oh, and such a great smile as they waved good by. I didn't have to remove the trees...and the sun shined brighter since . al n kat read more

Wow, what can I say. Amazing job! They were in and out and everything was cleaned up perfectly. Had a tree removal of a dead River Birch, they have tons of limbs and the tree was quite large, and they left a handful of small limbs in the yard. I had gotten quotes from 5 different places and they were the cheapest(and happily, they were in my town). I would have given 5 stars but when they showed up yesterday, I had no idea they were coming. Luckily we happened to be home and our dog was inside(our dog isn't very friendly to strangers). Wish I could have given 4 1/2 stars since the work itself was 5 stars. Great crew and very friendly. Thank you. read more

We had an emergency after a storm. A fifty foot tree had fallen and was in contact with our roof, supported only by one branch. Terry Hughes came out with two cranes, an experienced crew and safely removed all of the other branches, secured the tree to control the direction if it fell after removal of the final branch, and then safely removed the supporting branch with no further movement. They saved us thousands of dollars in potential damages. They cleaned up all debris, sawed the trunk and large branches into manageable pieces before loading everything into their trucks. They were gone within six hours of their arrival. Great people to work with! read more

I hired this company to remove 4 trees and remove the stumps in 2013. I certainly paid to have this done. Here it is 4 years later and I am digging out the stumps they never removed. Get a quality tree service. If you spend a dime with this company, you will be cheated. read more

They damaged my house when cutting a neighbor's tree...all the signs showed it...I called them and yet they denied responsibility...DO consider a different company if you need work done...one that owns up to their work that damaged the neighbors house. read more

You would think they give a 3 time returning customer a good price, knowing that trees and shrubs grow back. I got a estimate for a large area but only a few parts were to be cut back, and a neighbors branch that needed to be cut back, that's on my property, but the person said its a lot of work, when I cringed at the one thousand and a half price tag. I had trimmed a large portions of the trees myself, as I explained to the person , All I needed was the higher branches trimmed.and a large bush cut down 2 ft.x 1ft he said he reduce the amount by 200.00 if it was done in the winter. Ask another tree service, I bet you get another answer . read more

Outstanding service! Very responsive to my needs. I met with Todd to discuss removal of a large tree and he gave me a quote immediately, then in just six days, I had a crew here to remove the tree. They were on time, fast and efficient, with great clean-up. Would recommend to anyone. read more

They promised they could trim my trees in the winter and would know what exactly which branches were dead, even after the leaves had fallen, saying it was easier to do a good job in the winter. They came in January 2014 and I paid their $1700 bill in February. Then, in April, it became clear they missed numerous large dead limbs, one of them right in front of my picture window. After three months of calling, someone came out when I was gone and removed one of the limbs (not the one in front of the picture window), ignoring the rest. In the three months since then they have refused to return any of the four messages left with both the receptionist and on voicemail. I have given up trying to get them to finish the job. Do not trust them to trim your trees after the leaves have fallen. In the dead of winter they do not know which limbs need to be trimmed and then, when the missed dead limbs become obvious to you after the leaves grow back in the spring, they have already taken your money and it will be impossible to get them back to do the work they promised to do. David Sweeney read more

We definitely will not be doing business again with this company.We received an estimate for work to be completed by Terry Hughes Tree Service. Estimate was more than we could afford and when we called to let them know we would not be able to have the work completed they said the price would be less after checking their records. We asked to have a revised quote with the correct cost and they emailed one to us this time including a date, time and work order for the work to be completed. When the work was done we received a bill for the original price not the price that was emailed. Stacy Hughes (owner) called and spoke to my husband who accused him of lying and hacking into their system and filling out their form to get the corrected price. read more

Terry Hughes Tree Service serviced my tree on October 10 but did not complete the job to my satisfaction. When I called to tell them, they said they would be back and we wouldn't have to pay until they returned. Today, nearly five months later, they still haven't returned -- but they did send a man to my doorstep demanding payment. My husband and I have both called to complain. They didn't have much to say to me, but told my husband they would send someone by the end of the week. We'll see. But really, unless they are prepared to offer a discount to compensate for their shoddy customer service that has taken nearly half a year to resolve, I can't imagine finding a good thing to say about them. read more

We hired Terry Hughes Tree Service to trim two large maple trees in our front yard. We could not have been happier with them! They were on time, did an exceptional job and the price was less than other quotes we received. As an animal lover, I also loved that they took care of a nest of raccoons that they happened upon while up in the tree. They made a new nest for the babies in an adjoining limb and carried each baby, one by one, to their new home. This is compassion. I will gladly hire these wonderful people again, not only for their work, but also for their obvious respect of mother nature. read more

I really liked the first person I talked with when calling and also the arborist. They were helpful and responsive. Unfortunately, they aren't representative of everyone who works for the company. The diagnostic visit was made and the estimate was provided on the day that I called. It called for a 3-part plan. The arborist called to explain what was needed and why and to work out a plan with me. Part 1 was done within the week, relief of root collaring. They were prompt, left pictures and I was happy. Part 2 was pruning off the dead sections. It was supposedly done the following week per the note in the door, but since I saw no difference whatsoever in the tree, I called. It took multiple calls and about 10 days to speak with the arborist, telling them each time that I would not pay the current invoice until I was assured the job was done properly. Apparently he'd never gotten the previous 2 messages. After finally talking with him, he came right away and agreed that the job wasn't done correctly. He promised to have someone call me to tell me when they would be there. No call. I call back a week later and again, the message apparently was not delivered. I finally started calling the arborist directly on his cell. The pruning was finally done about a week ago (process started in early July). The crew chief tried to tell me parts of the tree must have died since their previous visit, so there was a bit of discussion there. I received an invoice with a service charge for late payment yesterday. I might need to send them my definition of what "on time" is! We'll have to see when and if Part 3 (deep root feeding) is ever done. read more