I had a crown on December 10th with Dr. Lee. She and her assistant were so nice to me. Dr. Lee…read moreremembered that I have a lot of anxiety when it comes to getting novocaine. She talked me through the entire process from start to finish. She was very gentle and caring. I even got a phone call the next day to ask how I was feeling. I told her "you did such a good job, and made me feel so at ease". We had just moved to Liverpool and I was referred to the practice by a coworker. I am so glad that I went there.

They make a dentist plan with you. The care to not go after your money but to actually fix your…read moreteeth. They are also able to not rush you into anything. They always accept new patients. Highly recommend!

This unprofessional dentist was extremely rude and disrespectful after a patient got a second…read moreopinion from a different dentist office. She clearly can't control her emotions and prefers to play the victim when she's confronted for recommending a procedure that did not need to be done. STAY AWAY!!!!!!!

I read through many of the recent reviews before deciding to write this, and it's clear that some…read morepeople had experiences here that were frustrating or hurtful to them. I don't dismiss that. Feeling disrespected, rushed, or stuck waiting in any medical office is upsetting, and I understand why emotions can run high around that. That said, my experience with Dr. Kaur was very different. During my visit, Dr. Kaur clearly showed me where the trouble with my teeth was, explained why those issues existed, and walked me through what could happen if they were ignored. What stood out to me was that she never demanded that I do anything. There were no scare tactics, no pressure, and no "you must do this now" tone. She simply explained the situation and offered reasonable options, leaving the decision in my hands. I felt listened to, respected, and informed rather than pushed. That matters to me. I also want to offer this gently: medical and dental offices are run by people, and people are not perfect. Schedules can run late. Communication can break down. Stressful days happen. That doesn't erase frustration--but it also doesn't mean every patient will have the same experience. I went in looking for care, not conflict, and that's exactly what I received. For anyone reading reviews and trying to decide, I would encourage taking a balanced view. Different people can walk into the same place and come away with very different experiences. Mine was positive enough that I would return without hesitation and feel comfortable recommending this office to others. I truly hope that those who had difficult experiences are able, with time, to rethink them and put them in perspective. Emotions can run high in moments of stress, and sometimes distance helps bring clarity. My experience showed me that there is more to this practice than what is reflected in the most emotional reviews.

Very personal care, friendly staff, keeps you informed on what is needed to keep your teeth in best…read moreshape

This box is too small and 5 stars is not nearly enough to describe my experience with Dr. Craybas…read moreand his amazing staff!!! I did extensive research on cosmetic dentists here in the Syracuse area before finally making the call to set up an appointment with Creative Dental Concepts. If you're anything like me, there is a lot of anxiety associated with any major dental procedure. From day one, Dr. Craybas and his staff made me feel comfortable and instead of dreading each appointment, I couldn't wait!!! My new smile is BEAUTIFUL!!!!! The Facts? *I was able to make an appointment within an extremely reasonable amount of time. *The first impression I had of this office was over the phone while setting up my initial consultation. Nicole was very friendly, welcoming and informative (a huge plus since I was so nervous about this appointment). *I had several visits for my procedure and they never kept me waiting. My appointments were always on time. *The girls in the office are super friendly and always make you feel welcome, especially Kim who worked directly with Dr. Craybas on my shiny new smile! She's a rockstar! *And Dr. Craybas... I can say with 100% confidence, if you are looking for a cosmetic dentist in the Syracuse area, look no further! From day one, he HEARD what I was saying. The artist in him had an image in mind of what my smile would become when he was done and let me tell you, he created a masterpiece! Before seeing Dr. Craybas, my teeth were dark and fragile from a lack of enamel; I have hated my smile for YEARS! And now? I can't stop smiling! My teeth are healthy and beautiful! They are so "ME" and so natural looking; exactly what I asked for :) I would absolutely recommend Dr. Craybas and Creative Dental Concepts of CNY and if I could I would give them many more stars!!!

I went to Dr. DiMento yesterday for my fillings and I lost sleep over the thought of the procedure…read more I hate needles. I was up all night, throwing up and worrying about the possible pain. When I got in the chair, he got me relaxed and I didn't even know the needles went in! The rest of the procedure went very smoothly! The attention and care for each patient goes above and beyond here and I cannot thank Dr. DiMento enough. Getting into the office was quick and easy. Very little wait time and the staff was all very friendly and welcoming. Thank you!!!

Once again, Dr. DiMento performed his magic yesterday (9/13/22) I left a review months back…read moreexpressing how my visits with this dental practice had been beyond phenomenal , but I truly have to say, Dr. D is so patient, caring, focused on what's best for his patients, so precise with his work, considerate, friendly, personable, down to earth, funny and so so much more. I started seeing him in June 2021 and when I say this man had/has his work cut out for him when it came/comes to correcting issues with my teeth, that's an UNDERSTATEMENT. I was very embarrassed bc I didn't want him or his assistants to think I didn't take care of my teeth, bc I did. He instantly put me at ease simply by sitting right next to me with my x-rays up on the screen and said, " I can tell you care about your teeth bc I can see the work u've had done in the past If you didn't care , you wouldn't have had any work done. So don't be embarrassed. Together we're gonna come up with a treatment plan and take care of everything that needs to be done, so never be embarrassed "and that is exactly what he has been doing once a month. During my recent visit I had expressed to him how I had brought my 78 yr old mother with me. With out hesitation, this man points to the chair in the corner of the room and says, "How come Moms not in here. Do you want us to have her come back here with us?" I didn't lol, she was comfortable out in waiting room, but it was so generous of him to offer and it was more then appreciated on my end. But what truly won me over with him, not that I wasn't already, is when the next thing he said was. "I'd love to meet her. Your mother. Are you able to wait a cpl extra minutes in the waiting room after we are done here, I'd like to come out and introduce myself to her"....ok I won't lie, that honestly touched my heart....who does that? What professional WANTS to take the time to come out and meet a 78 yr old woman, a patients mother ? And she even had a cpl questions and he nvr once rushed her, said he didn't have time to answer questions, blow her off or make her feel like her questions were not important. That, to me, is the highest form of respect. . But THAT is who Dr. DiMento is. That's the kind of human being he is. He's not looking at you as a "paycheck", he truly treats his patients like family. I more then recommend Syracuse Family Dentist. The whole entire crew is friendly, funny, personable and professional, The office is beautiful, welcoming and comfortable. Need a dentist? Don't look any further, Call these guys, you will not regret 1 second of your decision. See you next month SFD. LOVE THESE GUYS

Best dental office! I've been going here for over 20yrs. I received the best care. Because of this…read moreplace, I no longer fear going to the dentist. Amazing front staff, hygienist and Doctors. I highly recommend it. Elena

I have been going to this dentist for the past five years or so. Dr. Lawitts and her team are top…read morenotch. They hygienists are professional, friendly, thorough, and accommodating to your needs. I always leave there with my teeth feeling great. Whenever I've had any issues or concerns with my teeth and overall oral care, Dr. Lawitts has the skills to fix it right the first time. I highly recommend Dr. Lawitts for your dental needs.

I have been going here for 30 years, since I was a small kid! Even when I left for college, I…read morewould schedule my cleanings on my breaks so I could get in. I have been seeing Dr. Schwab the entire time, he's probably nearing retirement now. The hygienists and receptionist have been there for many years, low employee turn over is always a good sign. The entire staff is friendly and professional. A few years ago they started submitting claims to insurance on your behalf, I like that. I'm not a huge fan of the location, it's in the, "badlands" of Syracuse. I still make the drive from the southern suburbs because I think Dr. Schwab is worth it. About a year ago I left central New York for Austin, Texas. My new dentist complimented Dr. Schwab's work on my multiple fillings. She said they looked tight, clean and professional. I have never had a filling crack or need to be replaced, the work speaks for itself. If you live in central New York and need a dentist, stop looking and call the Dental Arts Group, it's well worth the drive.

I saw Dr. Schwab for the first time today & I can not speak highly enough about this practice…read more Everyone was so incredibly nice and helpful. I loved the positive atmosphere. Its so refreshing to be encouraged rather than told all the things you're doing wrong. They were beyond amazing. Dr. Schwab is so friendly & warm. His assistant is lovely. The girls up front are so helpful & kind. The hygienist I saw was wonderful. She was gentle on my teeth & completed my cleaning much more quickly than I expected. Everything ran like clock work. I love the location. Its so convenient for those of us that live near Tipp Hill or work near downtown. I have an appointment for a filling in a couple weeks & I'm actually looking forward to going back... to the dentist! Can you believe it?! If you're looking for a welcoming atmosphere, great staff, and excellent dental care I highly recommend Dental Arts Group!

Dr. Mead did a fantastic job! He and his staff are very nice, cordial & friendly. Like ANY…read moreservice based company in 2026, the focus is in billable time for service. These services were expensive, but flawless. I would think they would offer some of their elderly customers a discount as we are all on fixed incomes, but still need professional services. Just an idea for the future. Respectfully, Paul Clapper

* great customer service. * the staff was friendly, kind…read more * the dentist was gentle * very good experience for me

Both my husband and I go to this dental practice and they are the best we have ever experienced!…read moreVery professional, clean and a welcoming environment. They know you by name when you come in and you see the same hygienist which I love. They are gentle and efficient. We love ProSmile!!!

I'd been seen at this practice for many years. When I informed the office that my insurance was…read morechanging, they waved me on and said not to worry that they "take" my insurance. However, they neglected to inform me that they were out-of-network with my new insurance, even when I asked them to confirm as they pushed many 'preventative' services for my children that would only be fully covered in-network. I've paid close to $500 out of pocket for services that would have been free otherwise with an in-network provider. The complete disregard for THEIR error is mind-boggling and extremely disappointing. The office is chaotic and informed me this error (theirs 100%) is completely my fault.

They are fantastic. Every time I've been all of my questions have been answered. I recently had an…read moreimplant placed and it has healed really well. I have always been treated like a welcomed guest and I feel confident in the quality of care I've received.

Berry Good Dental is amazing! The staff is professional and friendly! Very accommodating to your…read moreneeds and schedule!