The most incompetent medical "professionals" I've ever dealt with. I have been in excruciating pain…read morefor years because of an operation they botched. when I went back to get it looked at they told me that it was a different issue so they wouldn't have to claim responsibility. There's a special place in hell for the doctor who put me in this situation and then lied to my face about it.

I went to Dr. DiMento yesterday for my fillings and I lost sleep over the thought of the procedure…read more I hate needles. I was up all night, throwing up and worrying about the possible pain. When I got in the chair, he got me relaxed and I didn't even know the needles went in! The rest of the procedure went very smoothly! The attention and care for each patient goes above and beyond here and I cannot thank Dr. DiMento enough. Getting into the office was quick and easy. Very little wait time and the staff was all very friendly and welcoming. Thank you!!!

Once again, Dr. DiMento performed his magic yesterday (9/13/22) I left a review months back…read moreexpressing how my visits with this dental practice had been beyond phenomenal , but I truly have to say, Dr. D is so patient, caring, focused on what's best for his patients, so precise with his work, considerate, friendly, personable, down to earth, funny and so so much more. I started seeing him in June 2021 and when I say this man had/has his work cut out for him when it came/comes to correcting issues with my teeth, that's an UNDERSTATEMENT. I was very embarrassed bc I didn't want him or his assistants to think I didn't take care of my teeth, bc I did. He instantly put me at ease simply by sitting right next to me with my x-rays up on the screen and said, " I can tell you care about your teeth bc I can see the work u've had done in the past If you didn't care , you wouldn't have had any work done. So don't be embarrassed. Together we're gonna come up with a treatment plan and take care of everything that needs to be done, so never be embarrassed "and that is exactly what he has been doing once a month. During my recent visit I had expressed to him how I had brought my 78 yr old mother with me. With out hesitation, this man points to the chair in the corner of the room and says, "How come Moms not in here. Do you want us to have her come back here with us?" I didn't lol, she was comfortable out in waiting room, but it was so generous of him to offer and it was more then appreciated on my end. But what truly won me over with him, not that I wasn't already, is when the next thing he said was. "I'd love to meet her. Your mother. Are you able to wait a cpl extra minutes in the waiting room after we are done here, I'd like to come out and introduce myself to her"....ok I won't lie, that honestly touched my heart....who does that? What professional WANTS to take the time to come out and meet a 78 yr old woman, a patients mother ? And she even had a cpl questions and he nvr once rushed her, said he didn't have time to answer questions, blow her off or make her feel like her questions were not important. That, to me, is the highest form of respect. . But THAT is who Dr. DiMento is. That's the kind of human being he is. He's not looking at you as a "paycheck", he truly treats his patients like family. I more then recommend Syracuse Family Dentist. The whole entire crew is friendly, funny, personable and professional, The office is beautiful, welcoming and comfortable. Need a dentist? Don't look any further, Call these guys, you will not regret 1 second of your decision. See you next month SFD. LOVE THESE GUYS

I called and made an appointment to get my teeth cleaned since Aspen Dental was 7 months out. The…read moreday that I was supposed to have my cleaning, I had to call and cancel because my dad died and they told me not to call back. They will not reschedule. They offer their condolences. didn't ask for proof nothing. I have never been treated that way from a professional facility and as a professional I would never treat a patient that way.

This unprofessional dentist was extremely rude and disrespectful after a patient got a second…read moreopinion from a different dentist office. She clearly can't control her emotions and prefers to play the victim when she's confronted for recommending a procedure that did not need to be done. STAY AWAY!!!!!!!

Dr Martini is simply the best dentist I've ever been to. I moved up here from Central NJ, and went…read moreto him on a recommendation from a co- worker. He exceeded all my expectations. He listens to you,and is kind and compassionate, and most important- highly skilled. He worked hard at helping me with several issues, and was more than happy to assist me with this. He isn't happy until his patients are. You can tell from the respect that his staff shows him how highly he is regarded. Speaking of the staff, they are also amazing, patient and helpful. All of the dental assisstants as well as the hygienists, are wonderful, so grateful to them all as well. So glad I found Dr. Martini, he is the best!

They make a dentist plan with you. The care to not go after your money but to actually fix your…read moreteeth. They are also able to not rush you into anything. They always accept new patients. Highly recommend!

I spoke with Andrea, who is absolutely lovely, for a total of 90 minutes. What I wanted, needed…read moreand expected were discussed in detail, the moon was served to me on a platter and I was thrilled. I filled out forms. Transferred my records. I did all the things, all of them Arrived to my supposed-to-be consultation with the dental proprietor of the establishment, to be served a cup of rinse. I rinsed. I spat. I sat awkwardly through 20 pictures of my teeth being taken by digital camera. I held the tongs when asked. My husband raised an eyebrow. I shrugged. I was there to discuss a plan for getting implants, as my teeth did not make it through terminal lung cancer as peppy as I did. When I informed them I was not there for the $149 super special super cleaning, confusion was thick. I said again, I was supposed to see the owner. Andrea said she works with the #1 implant specialist in the country. I was stoked. We then waited 30 minutes for the dentist who showed up delightful, gentle and absolutely clueless to anything. She asked why I was there. I said to fix my teeth. She said what's wrong with them. I said there's only 7. She asked what I was specifically there for. Now less sure, I answered... expertise? On... dental... implants? Did no one... sigh. She excised herself to peer at my X-rays for the first time, and then said she would not be able to help me, but handed me a useless post-it where 'a firmer cancer patient like me can go to get specialized care for my cancer deformity.' Um. Those teeth were pulled in the 90's, back when sedation dentistry wasn't really a thing, and my dentist pulled anything that needed more than 10 minutes work because I had panic disorder. Unacceptable in the late 80's and early 90's. Point is, it was a waste of time, a schmooze to get me there and it was irritating because now my sedation dentist is like: appreciate what you have. And maybe that's it. I'll give him 23k because my deformity, whether from cancer or anxiety, doesn't bother him And he knows I'd absolutely smack him if he said I was deformed. Because what a douche to the ego High traffic. Very busy. It's dark. Addams family decor (black blinds with dark blue floors). Don't recommend. Unless that's your thing. Then go for it.

Both my husband and I go to this dental practice and they are the best we have ever experienced!…read moreVery professional, clean and a welcoming environment. They know you by name when you come in and you see the same hygienist which I love. They are gentle and efficient. We love ProSmile!!!

I'd been seen at this practice for many years. When I informed the office that my insurance was…read morechanging, they waved me on and said not to worry that they "take" my insurance. However, they neglected to inform me that they were out-of-network with my new insurance, even when I asked them to confirm as they pushed many 'preventative' services for my children that would only be fully covered in-network. I've paid close to $500 out of pocket for services that would have been free otherwise with an in-network provider. The complete disregard for THEIR error is mind-boggling and extremely disappointing. The office is chaotic and informed me this error (theirs 100%) is completely my fault.

I have been going to him for years as have all of my friends. Staff is friendly but professional…read more Dr. Carroll keeps up to date with the latest techniques and equipment. He now does root canals too so I don't have to go to a separate oral surgeon. Love it here!

Everyone one is so so nice and so amazing gentle and friendly for nervous or anxious people. The…read moreapp is so fun you win free rewards and gift cards by doing your tasks

Very knowledgeable, caring,patient and understanding. Short…read morewait time and I am hard to work on but he is patient and cares about each person

I love a dentist who loves teeth. Always 1st class care here. Wouldn't go anywhere else. Ample…read moreparking.

Very personal care, friendly staff, keeps you informed on what is needed to keep your teeth in best…read moreshape

This box is too small and 5 stars is not nearly enough to describe my experience with Dr. Craybas…read moreand his amazing staff!!! I did extensive research on cosmetic dentists here in the Syracuse area before finally making the call to set up an appointment with Creative Dental Concepts. If you're anything like me, there is a lot of anxiety associated with any major dental procedure. From day one, Dr. Craybas and his staff made me feel comfortable and instead of dreading each appointment, I couldn't wait!!! My new smile is BEAUTIFUL!!!!! The Facts? *I was able to make an appointment within an extremely reasonable amount of time. *The first impression I had of this office was over the phone while setting up my initial consultation. Nicole was very friendly, welcoming and informative (a huge plus since I was so nervous about this appointment). *I had several visits for my procedure and they never kept me waiting. My appointments were always on time. *The girls in the office are super friendly and always make you feel welcome, especially Kim who worked directly with Dr. Craybas on my shiny new smile! She's a rockstar! *And Dr. Craybas... I can say with 100% confidence, if you are looking for a cosmetic dentist in the Syracuse area, look no further! From day one, he HEARD what I was saying. The artist in him had an image in mind of what my smile would become when he was done and let me tell you, he created a masterpiece! Before seeing Dr. Craybas, my teeth were dark and fragile from a lack of enamel; I have hated my smile for YEARS! And now? I can't stop smiling! My teeth are healthy and beautiful! They are so "ME" and so natural looking; exactly what I asked for :) I would absolutely recommend Dr. Craybas and Creative Dental Concepts of CNY and if I could I would give them many more stars!!!