When I entered the facility, it was sparkling clean, and I could smell bleach. I felt reassured…read morethat the facility was well-kept. Outside, there were people walking dogs, playing with dogs, and I could see dogs going in and out of their kennels. Each kennel has a a climate controlled indoor space, and a door to the outside, which the dogs can use whenever they choose. I was very encouraged as this was my first time using this kennel. The staff was friendly, and my dog was eager to enter. The price was reasonable compared to other kennels in the area. I paid extra for one walk per day for the dog. They require you to bring your own food and any treats. They encourage you to bring any of your dog toys so that they feel comfortable while they're there. They provide a good bed. When I left, I felt secure in that he would be well cared for while I was gone for a week. When we picked him up, they reported on his stay and how he did, including how he ate and drank while he was there. I appreciate that. In the past, at other places, I have never heard a thing about how he did during his stay. I would definitely recommend this kennel.

Always pleased with boarding and grooming! Our dog loves her visits to Mallard Pointe Kennels!…read moreStaff is always pleasant and keeps us updated when we call to check on her during boarding.

The state of Iowa did NOTHING despite my having bills from local & regional vets who cared for my…read moredog. I assume pets don't rate when the owners are not state residents

Wonderful Boarding place for dogs when away from home. Greeted by Zoey who is fantastic. Q loved…read morehis time as seen from the pic attached! Thank You Bidon Ridge

It breaks my heart to know that the Bark and Stay have lost our dear friends dog Mango. 4 days now…read morein 35 degree cold without food I would love to know how you make this right.

Awesome fun for the dogs with great land for them to roam around and socialize with others. The…read morekennel sizes are great and have good clean conditions. Please take your animals here.

They always do an amazing job on our 2 goldendoodles. Prices are fair for all the work they do with…read morethe dogs. Highly recommend them.

Very fairly priced and they did a beautiful on my Malchi! If I could post her after photo I would!…read moreShe has a long beautiful white coat and she likes them they are very kind to your pooch

I absolutely love the staff and doctors at Klein. They're all so friendly and very knowledgeable. I…read morehighly recommend them.

Klein Animal Clinic is the only place I take my animals. They truly care, and it shows in…read moreeverything they do. Before we started going there, before we started going there my dogs hated vet visits and I had to practically drag them in on there leashes. Now they pull me from the car straight into the office, excited to see the staff and soak up all the love and attention. They also take the time to listen to my pet concerns, and address them with multiple opinions. They always help me make the best decision for my pets.

River View is a professional service with a hometown vibe. They treat both of our pets as if they…read morewere their own - you cannot ask for anything more in a veterinary clinic!!

We are new to the clinic. We were ready for a change from our long term vet clinic. We gathered…read moreinput from friends and professionals and narrowed our search to two clinics. When we walked into River View we were engaged promptly by both the vet tech and one of the doctors. Dr. Terry took the time to discuss our situation and to give us a tour. It is a very professional, welcoming, friendly and family like environment. The office is new and well equipped for most of the needs we will have. Dr. Sarah has now given our two dogs their first annual health exam. She was very gentle with them and it was clear they like her. We feel fortunate to have made the change.

Compassionate Staff, but Critical Emergency Cases Require Faster Communication and Intervention:…read more As a former veterinary technician with over a decade of clinical experience, I understand both the demands and limitations of emergency veterinary medicine. I have also had the privilege of caring for more than a dozen companion animals throughout my life, many of whom reached their senior years. Those experiences have given me a deep appreciation for the challenges veterinary teams face, as well as the importance of timely intervention, clear communication, and compassionate care during emergencies. It is from both a professional and personal perspective that I share this experience. On the evening of July 8, 2026, at approximately 9:00 p.m., we brought our senior male cat to The Animal Emergency Center of the Quad Cities after he developed pronounced labored breathing, abdominal effort with respiration, and nasal discharge. Upon arrival, a triage nurse promptly assessed him and recognized the severity of his condition. He was immediately transferred to the treatment area and placed in an oxygen enclosure. We were informed that his gums appeared pale, indicating inadequate oxygenation, and that chest radiographs would be performed using the hospital's digital imaging system, allowing for immediate interpretation. During the following hour, however, we received no additional updates regarding his condition, no discussion of radiographic findings, and no indication that diagnostics or treatment had progressed beyond oxygen supplementation. Based on the hospital's own posted triage guidelines, a patient presenting with significant respiratory distress would reasonably be considered among the highest-priority emergency cases. In situations such as these, timely diagnostics, frequent reassessment, and clear communication with families are essential components of emergency care. Throughout our visits to this hospital over the years, I have consistently found the staff to be courteous and compassionate. Their sympathy following the loss of a pet, including thoughtful condolence cards, reflects genuine care for the families they serve. Those gestures are meaningful and appreciated. However, compassionate interactions are most valuable when paired with timely communication during active medical emergencies. Families facing a critically ill pet benefit greatly from regular updates, even when definitive treatment is still underway. Clear communication helps build confidence, reduces uncertainty, and allows owners to understand the medical decision-making process during an exceptionally difficult time. This was not our first experience with this hospital. Earlier this year, we entrusted the care of two other senior pets to this same emergency facility during separate critical illnesses. On multiple occasions, the hospital was operating at or beyond capacity, and referrals to more distant emergency hospitals, including Cedar Rapids, were discussed. As the sole emergency veterinary hospital serving the Quad Cities region, the demands placed upon this facility are undoubtedly substantial. Having spent more than a decade working as a veterinary technician, I recognize that emergency hospitals must continually balance limited staff, unpredictable caseloads, and critically ill patients. I also recognize that these realities make communication, reassessment, and efficient patient flow even more important. My intention in sharing this review is not to diminish the dedication of the veterinary professionals who work under these demanding circumstances, but to encourage continued improvement in the areas that most directly affect patient care and the experience of families during veterinary emergencies: rapid diagnostics, ongoing reassessment, effective communication, and efficient coordination of care. To anyone reading this while facing an emergency with a cherished pet, I sincerely hope your outcome is a positive one. Whenever possible, establish a relationship with a primary veterinarian, monitor senior pets closely for subtle changes, and seek veterinary attention at the earliest signs of respiratory difficulty or other serious illness. Early intervention remains one of the greatest advantages we can provide our patients. My sincere thoughts are with every family navigating the worry and uncertainty that accompanies a veterinary emergency. The Keel Family Update: Our senior cat, Felix, passed away around 4am at home. Most likely fluid on the lungs COD.

We had a scare with our puppy and were pretty frantic. The vet (Dr. Benge) did a great job…read morereassuring us and also making our puppy more comfortable. Hopefully we will never need their services again, but I would definitely recommend them to others.

I've had great experiences at this shelter. This is where my friend and I both got our cats. You…read morecan tell that they really care and are in it for the animals. We even got a booklet of coupons for pet supplies just because we adopted.