The only thing I am disappointed with is MYSELF for not leaving this review SOONER!!! I was in…read moreabout a month ago to get my tires rotated, and despite this being a free service, Dalton treated me like I was single-handedly keeping this store open with my business! I had called the day prior and he remembered me, they got me in to a bay right away, were conversational, kind, professional and got me in and out! Dalton, Brendan and Julian topped off my washer fluid and even made sure my dog was a happy camper before we left. They were so wonderful and I'm so grateful for them. We have 4 vehicles, and I will continue to go to Big O for servicing needs. HIGHLY HIGHLY HIGHLY recommend.

I had a great experience with Big O Tires and especially want to recognize Julian Discuillo,…read moreAssistant Manager, for taking such great care of me. I brought my car in because I was experiencing some shaking at higher speeds, around 80-85 mph. Julian and the team took the time to look everything over and explain what could be happening, including how some of the vehicle's built-in systems can respond at higher speeds. I really appreciated them taking the time to explain things instead of just sending me on my way. The service Julian gave me was outstanding. They took care of my car, answered my questions, and to my surprise, then didn't charge me for their knowledge. That kind of customer service really stands out these days in my book. I left feeling much more confident about my car and very impressed with how I was treated. Thank you, Julian and the entire Big O Tires team you definitely earned a fivestar review from me!

Our hatch on the Toyota 4 Runner wouldn't close on our trip from Marble. We stopped in on a…read moreSaturday afternoon at 1:00 and the gentleman who spoke Spanish mostly, fixed it in 10 minutes. We were so thankful and relieved. Now they have two 5 star ratings from people who were stuck, from out of town. We didn't have to have to drive back to Denver, earlier.

I had a great experience to rent one of the Maseratis 4x4 SUV at Eagle Vail. Nice, fast and clean…read morecar made my Colorado vacation very memorable

Lovely company. From the first phone call up to the drop off, everyone was very friendly and…read moreinformative. Very nice car, well cleaned. Highly recommend. Will use again

Great service. My family a was staying in new castle and the same day we got here my dads van went…read moreover a nail saturday evening and we had to change it to the spare. Most tire places were already closed and we needed a tire patch done asap. We were looking around online and most places weren't open until later monday, we were able to find this shop just 5 min away from our hotel and they were able to get us in and out Monday morning with a quick tire patch. They did a fast job would definitely recommend this shop.

I had some abnormal tire wear and was concerned about the alignment of my newly purchased used all…read morewheel drive car before replacing the tires. Steve Brown put the car on the rack and evaluated the condition of the suspension parts and the front office provided me with a quote to replace the needed suspension parts, 4 wheel align the car, and replace the tires. After authorizing the work I picked up the car the same day they completed the repairs and installed the tires. The cars suspension system is completely restored and drives like the machine that is was from the factory. Excellent workmanship and clear communication from the front desk. This has been one of the most satisfying repair experiences I can remember. They only charge $10.00 over their cost on the tires. The performance on the recommended tires for my all wheel drive with the suspension upgrades is absolutely amazing. If you need alignment work Steve has the experience to get the job done right the first time, and they preordered the parts so he could complete the work the same day it was dropped off.

They always did well with me. Been working on my truck for years now. It's a 2004 real low mileage…read more Very knowledgeable.

When I lived mid-valley, I was glad to know that my cars were maintained and repaired by a…read morecompetent and friendly neighborhood shop (John Fitzgerald - High Tone Automotive, Basalt). I was afraid I would not be able to find that when I relocated down valley. Fortunately, I was wrong. Kevin and his team at PDA are prompt, friendly and very competent. They do a great job maintaining our older car (2003) and our newer cars (2017). I am thrilled that I have discovered a friendly and competent shop that is literally, "in my neighborhood." I highly recommend.

I drive an old GMC. The rear main seal was leaking. Called and spoke to Sara. She said bring it…read morein and gave me a quote. Dropped it off on a Wednesday and it was done the following Tuesday. Pretty fast when you realize they have to pull the transmission and t case to do the work. Out the door for under $1000 including a new U joint. Super happy and I will come back when/if I need more work

Friendly customer service and knowledgeable staff. Since troubleshooting transmission problem in my…read morediesel van and replacing a part, my van has been running great!

Mike and Grant are really kind gentlemen. I was in…read moreCalifornia while my daughter was on an 800 mile drive from Denver to meet me. I received a call from her because she was concerned about the condition of her car. She was close to Glenwood Springs so I searched service centers and Simply Auto's good reviews I called them asking if they could look at her car if she came in. Although really busy they took the time to run a diagnostic and assure her ( and Dad) that her car was fine. And they checked her tire pressures before she left. Of course they didn't charge her. If I lived anywhere near Glenwood Springs I would never bring my cars anywhere else. Character and empathy is important in life and business. I urge the Glenwood Springs residents to reward their character to give them your business

My Prius was due for maintenance, but I had issues with my former shop. I heard metal grinding near…read moremy front passenger tire, and called the aforementioned shop: 3 weeks out! They recommended not driving it! I called Simply Auto, as I was very happy with Simply Euro with my Sprinter Van last year. Simply Auto said drive it over, but not on the interstate. They fit me in immediately, and we walked home (2 1/2 hrs in 97 degree heat). When Ride Glenwood no-showed to bring us back to Simply Auto before they closed, they came and picked us up so we could have our car for the weekend. They caught us up on neglected maintenance that our former shop had never told us we needed, did a multi-point inspection (you guessed it, which our former shop doesn't do), and suggested suspension work that we could put off for a little while. My 2010 Prius with almost 250,000 miles on it lives to see another jaunt, and along with me, it appreciates the respect and great service at a reasonable price!! You guys rock! I'd be a fool to go anyplace else!

I pity the next person to get stranded near this place. Terrible service. First auto shop I've ever…read morebeen to with such unwillingness to assist their customers. I asked for a battery for my Subaru and the guy left for 15 min. He didn't help me -I then went and found the battery myself. I had to beg them to borrow their tools. After I went to wash my hands in the bathroom which was absolutely filthy. Disgusting place.

It's a bit frustrating to stand at the counter with $60 worth of parts while the clerk chit-chats…read moreon the phone about struts. Someone needs to point out that the customer in front of you with parts sitting on the counter is actual income for the store. The guy on the phone is NOT. I went to Walmart right next door and got the same parts for $20 less.