I stopped in here because one of my tire valve stem caps fell off. I found some cool skull caps…read more There was kind of a creepy person working who made comments about me getting the skull caps and then weirdly followed me outside. Luckily there was someone else outside and I hurried into my car and drove off. I got a really weird vibe and will not go back.

Amazing customer service! Very professional. I needed a diagnostic done to find out why I had a…read morecheck engine light on. The gentleman who helped me was very informative on what he found and reassured me that it was fine to drive until I could get it into the dealership.

I've been to this O'Reilly's location since I've been living in north Huntsville since 2022 and I…read morehaven't had a problem with anything that I bought. I've bought a new car battery from this location and usually get things to clean my car and take care of the oil change.

Feb2025: boy I put 4 children thru university in 2000s. They had the parts to keep my children…read morevehicles. Running. Their brands were prices so low. They install batteries and windshield wipers. They r chain so I find them everywhere I travel

Pretty damn good service for being an auto parts store, which are known to be less than helpful or…read morecourteous. I was remiss in getting the man's name but he was a very tall young man of color. Snowflakes don't get your panties in a knot because I ID'ed him by race as well. He helped me pick the right product and even provided input in the benefits and downfalls of some items. I am going to fill in their review as well given this man's performance. I guess the service can be summed up by "pick of the draw."Thanks.

GM of Bankston called me and said if I would bring our motor home over Monday they would break…read moreloose the oil pug from generator. I did just that and they were able to do that for me. So I'm happy with that. Just thought I would repost. Thanks Bankston

This business is so frustrating. But yet I keep taking my camper back there bc they are the only…read moreauthorized service providers for my type. They know they have the monopoly on RV repairs in Huntsville and they don't care about services or satisfaction. My camper has been there for 6 weeks and I've had to call every time to check on it. They were waiting on approval for a repair that I never got sent to me. I called, approval request was sent. Now wrong part was ordered, still waiting. Meanwhile, my camper is sitting out in the hot sun and rain all summer when it would have been covered. Their customer service lacks any part of the word 'service'. When you call the lady says 'service'. Not 'service department, May I help you? or anything that resembles caring. Don't use them if you can find someone else.

Great communication from Mason and perfect timing! He is clean, professional, well educated, and…read morehighly professional. Within minutes of starting he'd located and corrected the problem that plagued my brain. He also provided helpful advice for other issues that I could correct on my own time. He could easily have done more work and increase his payout, but instead told me how to fix the other items myself. Who does that? I was very happy to pay for his time!

Mason did an incredible job repairing or installing equipment on our RV. new side view, rear, and…read morefront camera give us better visibility and confidence in driving and parking our motorhome. Mason is very responsive and reasonably priced. Highly recommend.

I spoke with Dustin who set up my old vehicle Install a…read morerear camera for under $1,300 Done deal. Done correctly no problems. When Dustin was not available Mr Taco takes the reins. They work together very well

My type of people kind honest and knowledgeable. I was…read moredriving my son's car the sound didn't sound so good drove in and the front guys sent me on my way happy. When I do another upgrade I'll be sending my vehicle back to them.

This company went the extra mile when I stopped by with a question and concern about my car.read more

Thanks to Austin I will be able to mow my lawn on Sunday…read more All the small engine repair places in HSV are closed on Sundays. I was looking for a specific bolt: 7/16 - 20 1" Lowes, Home Depot, Ace, Tractor Supply, Harbor Freight, Auto Zone, nor another O'Rilely's was able to help me out. I stopped by this particular O'Rileys simply because it was on the way home. They did not have the bolt I needed, but Austin's knowledge of the available parts on the shelves was able to provide a work around for what I needed. THIS is what customer service is all about.

Good service. Easy access to the store. And they had the filter I needed. Imnot a fan of Advance…read moreauto, but I was in a pinch, and this one was alright.

I do prefer that "other" store across the street. However, this place generally has what the store…read moreacross the street doesn't, and vice versa. I shop at this store routinely to keep my fleet rolling safely. I'm generally satisfied, but simply prefer the store across the street for some subjective reason. Today we ordered brake shoes, to arrive by 3PM. My go-to store couldn't have them until tomorrow. Got them! Sat down to install them--no new hardware included! I do realize that drum brakes are old school, but even in modern times who on earth sells brake shoes without the hardware kit!? Advance Auto Parts does. Nobody in their right mind would put forth the effort to replace brake shoes without replacing the springs. The springs pull the shoes away from the drum when not in use. Kind of a big deal. Their customer service is great, but their offerings are deficient. They don't have the hardware kit available today or tomorrow. Neither does the other stores in this area..unless you buy the shoes with the hardware included. So guess who replaces drum brakes without replacing the springs? It is late, so the answer is this guy...unfortunately. I guess I'm not in my right mind :). Three stars for me because they contributed to putting me in the position. Check the contents closely or you may wind up on jack stands for a few days (or you might be forced to roll the dice, like me).