I had them replace my battery in my car after it died. A young guy put in the battery, sparks flew, he then took it out and put it in the other way. He did not check the fuses. Did not do anything or say anything regarding the sparks. We left thinking everything was ok and realized my radio did not work. Went back the next day. The manager looked at the fuses (after about an hour of searching for the fuse box) and saw nothing wrong. I then went to the dealership. The dealership fixed the radio and, specifically, mentioned that whoever put the battery in (Autozone) shorted the fuse in the radio. And, FYI, The radio fuse is located in the actual radio so the dealer has to go in with a special tool to take out the radio. It cost $61. We went back to Autozone to be reimbursed. The manager and assistant manager were extremely helpful and understanding. However, the young guy who replaced the battery made a comment to a co-worker while we were getting reimbursed and said, "I did not short anything when I put the battery in. I put it in correctly". Needless, to say I will NOT be going to an Autozone again. read more