Great prices with hometown hospitality. Always has a good selection on hand. A little out of the…read moreway but a lot less to pay.

Great people. Hard to find honesty these days, but you get…read moreit here. Never have had an issue with any purchase, and drove a long ways to get it.

The Assistant Store manager sold me the wrong fluid for my $100,000 truck, which cost me $250 to…read morerepair. The District Manager, Michael Walters, advised me through the Store Manager to have the truck fixed, and they will reimburse me for the costs. I did so. Waited three months, and then the Regional Manager, Chance Alford (who never called me), said that he would fire the store manager if they reimbursed me. I would not advise anyone to purchase from O'Reilly Parts, as it could literally destroy your vehicle. These people are not honest and do not stand by their word. Very disgraceful!

On more than one occasion we have needed a part late on a Friday night and actually went to three…read moreparts stores within a mile of each other and as always the friendliest most helpful are at this Oreilly's. Henry And Charles are friendly and patient, whether you spend $8 or $80. Tonight we had to fix the car in the parking lot and Henry made sure we pulled the car where there was the most light. I am in customer service and believe how you treat people the first time determines whether there will be a 2nd. I assure you there will be a 3rd 4th and 10th

Been going to them for 20+ years. They've always done me right and the prices seem fair. Had a…read moretractor radiator fixed last year and going to pick up my Bronco radiator today. Quality shops like this are disappearing, we need to support them any time we can.

Absolutely rudest service I've encountered in many years. Maybe ever. The part they built failed -…read morehey, it happens - and I respectfully requested that resolve it. The owner basically threw the part back at me saying it wasn't his fault and told me to not return. Don't worry, I won't.

We have had one stereo, backup camera, and subwoofer installed in one vehicle. On another vehicle,…read morewe had them get a stereo working that was installed by someone else. On both occasions, the shop did a great job. Installation and repair jobs were right on and no issues down the road. The staff is pleasant to chat with and they keep you posted on the progress. Prices are very fair and you get a good value.

I would highly recommend anyone to go here these guys are set in there ways. But guess what they…read moreare good guys who have been helping me since day . I appreciate everything they have done for me as well as helping me get my music system right.

I would think carefully about whether to do business with this outfit. I purchased a used RV from…read morethem in February and had almost $5,000 worth of service done (engine service, replace all 6 tires, etc.). The sales guy (Cory) was great but their business guy was terrible to work with and their receptionist became unhinged when I complained about the poor service. Not a good buying experience but it has gotten worse. On my very first trip after I bought the RV a cover came off one of the wheels. It was pretty obvious it had not been tightened properly as the bracket that held it was still there and in perfect condition. When I contacted them they initially said it was covered by warranty. Then they later said I had to pay for a replacement and when I questioned them why the service people simply stopped responding to my calls, emails and text messages. I have reached out to their corporate owners but have not heard back as yet. EDIT: I reached out to Cory to see if I could get the name of the company that did the tire work and he responded back that they have ordered the part and are sending it to me. So I changed my review from one to three stars and would give Cory five stars.

Wish we got the Marlin Ingram service A team when we purchased our RV. We got the D team on ourRV…read moreservice . The Salesman Cory was excellent, reason for 2 stars. By himself he would get 5 stars. Per contract the RV was delivered, but we had to wait 30 days after close of sale and funds received, given this I included 2 weeks shop time and one crew became sick with COVID. The chassis AC was not fixed and remains a problem and generator was serviced. Problem generator leaked oil due to plug not being seated properly. We paid for a reputable mechanic to find the problem. Bottom line negotiate out repairs and go somewhere else for your service.

Great people , great service , would recommend to anyone asking…read more They are very knowledgeable.

I have a 2010 Porsche Boxster that had the original radio/CD player. The buttons began to break…read moreafter 13 years (2023). Rather than replace the buttons, I replaced the unit with a Sony touch-screen, Apple-Play, SiriusXM, Blue-tooth, AM/FM, and Back-up camera. The price was very reasonable and the installation perfect. It looks like original equipment. The car still runs like new and with this system upgrade, it looks and functions like a new car. Many thanks for a wonderful product and a perfect installation by very competent and friendly staff.

Gina was so sweet and helpful through the whole process. She handled everything I was in and out in…read moreunder 30 minutes! Would absolutely buy from her again!

we bought a truck this week from Woody at Riverside for our son's 16th. We could not ask for…read morebetter service, they are great people. From the GM, Wes, Woody, Charlotte In finance they all went above and beyond to make this a special even for him and were as excited as we were that he is getting a quality truck. Thank you all and we now have a hometown place to buy any vehicle we need this is our place to buy from now! Thank you all again! Les and Kellie

The guys here were really knowledgeable and helpful. Prices are about average for an auto parts…read morestore. We would shop here again if we weren't moving!

My go to parts store! Always great service and advice. Most of their prices beat their competitors…read morefrom what I can tell when I am researching parts. It they do not have what you are looking for, they will order the part or point you in the direction of someone that may carry it. You can also order parts online and pick up at the store. I have done that a couple times and the transaction is very seamless. If you are in the Prattville area, I would recommend them as your first stop for auto care needs.