At drill one month and my battery died so i came here and got it replaced with no problems. Had car…read moretrouble this month so i went here in hopes of finding the problem. The assistant manager came out, checked my battery, and said the battery was at 100%. Got on the road and safely made it home, thank God. Car wouldn't crank this morning. Went to the O'reilly's in my home town and was notified that the battery was not only dead but they gave me an old battery when i got my first one replaced. Found this out because i got a "new" battery in 2018 but the battery was 2017. The workers CLEARY do not know what they are doing and I'm extremely disappointed in the poor service i received.

I had suspicion that my battery was bad after kids left lights on in my car twice in 2 weeks. I…read morewent in asking for a battery and they could've easily just sold me one and installed it. Instead the lady grabbed her tester and said " do you want to make sure it's not something else first?" Then tested my battery, alternator and something else 3 times and said "don't waste your money just don't leave the lights on" and sent me on my way. Refreshing to see an organization who tries to do right by people over making a buck. I assure you next time I have a problem this if the first place I'll go!!!

There is a guy here that is the Jimi Hendrix of chainsaws. He fixed up my old saw, cleaned it,…read moretuned it and it has never worked better. Good honest folks that are very knowledgeable and willing to help.

Best auto parts store in the area. If they don't have it they can get the item fast.read more

When I contacted Stivers, I had never heard the name Stivers or Prattville before in my life. I…read morewanted the best price on a new vehicle and started with my closest dealership and worked my way out until I found 3 dealerships that had what I was looking for. I decided on Stivers but then a local guy talked me into all of that doing business locally in case I need something stuff and I told Stivers I was set and didn't need anything more from them but the salesperson was nice and said something like "We have to beat the price you've been offered. It's what we do...(mentioned some $1000 'beat the deal' program they have, IDK) ..." So I now own a Stivers vehicle! All signed, sealed and finalized virtually and delivered by a congenial driver a few days later. It was amazing and exactly how easy car buying can be and should be in 2026!

Stivers has upgraded their status with me. From a worst review, to having a very positive…read moreinteraction with the company. I called and scheduled an appointment. Appointment was agreed upon well within an acceptable timeframe. I was greeted, and the service person listened and understood what I was saying to them about the issues. The service was performed promptly, and I was called and given the details of the service and what to expect from the vehicle after the service was performed. Overall, I would say this is how service should be done at a dealership. thank you for upgrading your service department.

82 auto parts and wrecker services was fast and professional. Connor did a great job and was the…read morevery polite. if we are ever in this area again and need a tow, 82 will be you we call.

We had a flat on our travel trailer on Hwy 65. 82 Auto stopped to help us to get back on the road…read more Thank ya'll so much! Role Tide!

Five Stars. My truck overheated on a drive from FL to KY…read more It was a Friday afternoon and I thought for sure I was stuck. Matt and all the guy were extremely helpful. We had to replace the radiator as well as hose's ect. On a late Friday afternoon. Christian Brothers came through for me. The entire staff was knowledgeable, courteous and professional. I can't thank them enough for getting me back on the road and home safely. What a blessing. I'm truly grateful.

I went in to have my battery checked and was told I needed a new battery and had to have a…read more"special" kind for my car (2021 Honda accord- that was going to cost around $280; they then told me the total was going to be $500 and I asked why so much - they said the battery and the fee for checking it and installing it. I needed to get home because car was getting to point it wasn't going to crank so against my better judgment I said ok. Then when I got my bill - the battery was $330 and they charged me $60 for checking it and installing new one, then a charge of $35 for chemicals and shop rags and cleaning machine ... WTH? and they installed a new terminal kit for $35.... they never mentioned that. All this from a shop who I recently had work done by but under a warranty program so that repair they earned a little over $2000... so I wasn't a new customer. I very much felt like I was taken advantage of from being a lady and maybe even the fact I mentioned I needed my car for work and couldn't be stranded. I will NEVER go back and I will let all my friends and followers on mine and their platforms know to never use them for any of their automobile needs.

We want to thank Joe, Dennis and Brian for helping us get back on the road today…read more What a great team you have at Firestone. We broke down on our way home from vacation. What a blessing to have found you. It's hard to be 900 miles from home and have car trouble. Prattville, AL is fortunate to have you.

The business that I'm in has me driving about 50,000 miles a year in my car and spending time at…read moreheavy industrial sites like steel mills, paper mills, particleboard plants, and saw mills. As a result, I tend to run over quite a lot of wood chips and scrap steel which puncture my tires. On average, I have to get about ten tires repaired or replaced every year. Fortunately, when I showed up at this particular Firestone bright and early, I only had a slow leak. The gentleman behind the counter got my information, saw that I had a company car and had my information in his computer and got me right in. They had the tire patched (not plugged) which is a major bonus as it's a more permanent fix and saves you money in the long run even though it takes more time because they have to take the tire off the rim. I was out of there in the hour and the bill was sent to my company. All done at a reasonable price. Thanks Firestone.

The manager called and apologized for this, but... I also feel like "Call me if you need anything"…read moreinstead of offering to remove the vinyl, or send me the vehicle inspection (to see what was checked and oil change timeline) was a way to offer "anything" in hopes the customer would never ask. I would never call someone's cell phone for them to give me things. I am loyal to Long Lewis, but I'll probably just drive to Hoover instead of Prattville. -------- As someone who doesn't buy cars often, I was genuinely excited about this purchase. My husband is a loyal Long Lewis customer, so I felt confident starting the process there. At first, things went great! My salesman was young, new to the job, and seemed to truly enjoy selling cars. On Friday, I decided I wanted a specific vehicle, and my husband paid the $300 hold fee. I came in the next day--Saturday--just to make sure I was confident in my decision. I told my salesman I was ready to move forward, pending inspection. Later that day, he asked me to fill out the online paperwork so he could put a "sale on the board," since it had been a slow day. I didn't mind helping him out, so I sent over a picture of my driver's license. But the paperwork ended up with the wrong address, and I had a confusing exchange with someone in Texas who couldn't explain the error. By Monday, I was eager for updates--mainly about the inspection. But communication had slowed dramatically. It felt like once I was considered a done deal, I was no longer a priority. My son also had questions about trucks and tried reaching out to the salesman multiple times but was completely ghosted. I kept asking about the inspection and whether the leftover vinyl wrap could be removed. Replies took hours, and updates only came if I initiated the conversation. By Monday afternoon, I asked, "So... are we not doing paperwork today?"--and got a "If you want to, I guess you could..." kinda response. That confused me. Eventually, I just showed up. I had already told my salesman that I planned to pay a different way and he didn't tell anyone... I had gotten pre-qualified. When I sat down with the finance person, she seemed confused and asked, "So... are you paying with a check?" I explained the situation again, and only then did the salesman realize he needed to submit the credit check to the company that had pre-approved me. Later I realized, he didn't follow the procedure because, although I was approved at the dealership, I'm still being contacted by the same company I received my pre-approval from. So they were never contacted about that. Looking back, what initially felt like urgency and helpfulness now seems more like he was rushing for his own benefit. Once the sale was secured, everything else felt like a burden. When I finally thought I'd be taking the car home--surprise--it had been locked away for new tires (even though I told him I'd be bringing it back for that), and no one could find the keys, because the employee with the keys took them home. Frustrating, but I tried to be understanding. The salesman informed me the girl was taking the vehicle for new tires the next day, but he had JUST told me they were ordered and going to be installed in the tire shop. What was true? The next day, I didn't hear anything until 11:52 AM--and only after I asked for an update. "They haven't brought the jeep back" was the response. From then, I was ghosted again until I physically showed up around 4 PM, where the vehicle was just sitting in the lot. I even joked with him that he'd left me on read--that he seemed excited at first, then just stopped trying. He gave his usual response: "I had a late lunch." That explanation didn't address the ongoing communication issue. When I brought up the vinyl wrap again, he said the body shop told him it couldn't be removed without damaging the truck. Just to clarify--apparently, they couldn't unscrew Jeep accessories to take off some vinyl without causing damage? That answer didn't make much sense. Then, when we finally picked up the vehicle, we discovered that the salesman had programmed his information as the primary profile in the car--even though we had already set ours up on Saturday, after paying the hold fee. We also noticed that wires were pulled out in various places, which we can only assume was from him experimenting with the extra lights. And under the carpet? Old food. So now we have to pay for a second detail to get it properly cleaned... now, the oil change light came on. Is it time? Did they change the oil and forget to reset? I don't know because I still don't know what was done or checked.

I live in Hawaii and found the exact car I wanted after searching for a few months. It happened to…read morebe at Long-Lewis Ford in Prattville, AL. They went out of their way to make the buying experience the worst and most negative I have ever had buying a vehicle. Hunter was my salesman and made sure to make me feel like my purchase did not matter to him because he "only makes $300 per vehicle regardless of how much the vehicle costs." I was buying my dream car for the first time in my life, sight unseen, and from the most remote place on earth and Hunter made sure that I knew I did not matter because he was going to make the same amount of money whether he sold me the Mustang Dark Horse I wanted or a Kia Soul. His boss Chandler also added to the negative experience by ensuring he kept pressure on Hunter to threaten me that lots of people were looking at the car I wanted, so I should hurry up and buy it and stop asking so many questions. "Just send the money"... even though the vehicle was deeply discounted and sitting on their lot for over two months. The deal we negotiated was fair, I did not haggle, I only asked to have it in writing that the illegal tint be removed on the front windshield and side windows and replaced with legal tint and that they guarantee that the vehicle is entirely stock. The car was a 2025 and only had 1400 miles so it was nearly new but I had to ship it to Hawaii and was planning on using it for work so I needed it to be stock and legal. Hunter told me to send the money and just trust him. Then... once a price was agreed upon, I got several more calls where they were trying to raise the overall price after they found out I was not financing with them. I atttempted to cancel the sale twice and admit that I got angry and very unprofessional with Hunter and Chandler. Eventually, They honored the agreed upon price and I flew from Hawaii to pick up the vehicle after purchasing it. I drove it from Prattsville to Long Beach and that drive was almost enough to negate the worst automobile sales transaction of my life. My advice to everyone is avoid this dealership and avoid this sales team. Put them on commission and maybe they will be more motivated to treat people better. In the future, I don't care how good the price is or how bad I want a particular car... as soon as I see the red flags (which there were plenty throughout the two weeks it took to actually purchase the car) I will walk away and wait until I find a dealer that cares about their customers and has the vehicle I want. Do not deal with this dealership unless you live negativity when purchasing a vehicle.

These guys are great! Very caring for customers and their…read moreconcerns. They keep you informed all along the process of the work. I needed to find out why my brake lights suddenly went out. They found and fixed the problem - fuses had blown. Also found other problems and fixed them. Well worth the price for a safe car!

$73 for the same thing advance auto tol me for free. Rip Offs! was going to try to charge $800 for…read morea coil pack and plug.