By far the largest charging station I've been to. Definitely a lot of space to wear. You probably…read morewouldn't have to worry about another Tesla right next to you at this location. It is clean and one of the best spots I have went to charge. definitely coming back here when I need a charge!

Dear Eric, I am…read morewriting to express my disappointment with the service I received at the Tesla Upland Service Center. I scheduled my appointment through the Tesla app and arrived on time, expecting my vehicle to be inspected and repaired. Instead, I was told that the system should never have allowed me to schedule the appointment because the Upland location does not perform this type of repair. I was then directed to a third-party company without receiving any assistance. This experience wasted my time and was extremely frustrating. If the Upland Service Center does not perform this type of repair, Tesla's scheduling system should prevent customers from booking these appointments, or someone should contact the customer in advance to explain the situation. Turning customers away after they arrive is not the level of service I expect from Tesla. I have always appreciated Tesla's products, but this experience fell well below my expectations. I would appreciate an explanation of why this happened, what steps Tesla is taking to prevent similar situations, and whether anything can be done to improve my experience moving forward. Thank you for taking the time to review my concerns. I look forward to your response. Sincerely, Andrew Oum

Finally there's a Tesla supercharger in Ontario! yay!!…read more It's located in Level 1 of the parking lot, with only 8 superchargers but it's located in a high traffic location. They should have put it somewhere with less traffic so that there's less chance of accidents especially when people are pulling out / in after/ before charging.

FINALLY charging in Ontario!!!!!!!! I've waited eons for this moment :__) God has answered my…read moreprayers!!

Frequent here a lot being the closest DC Fast Charge by my house. Had issues once with Sheldon in…read morethat it would not connect. Called it in to EVgo who had it serviced w/in a week. No issues since. With two stations, prompt repairs, and easy to contact EVgo I feel 4 stars are in line. Thank you EVgo be back soon.

Worst Charging Station Ever!!!…read more This place is horrible. I charge all over SoCal and this is by far the worst charging station I've ever been to. You have the option to tap or swipe to pay. I tried both and neither worked. I downloaded the app and added my payment information. I got an error message. I called customer service and the rep checked to make sure the station was online and the charger that I wanted to use was working. She said everything was fine on her end and insisted that I pay over the phone. I gave her my payment information and then she said their system was down. I waisted 30 min, never charged, and now I should probably get a new card. Also, the attached photo I posted is of the charging station I was trying to use. The other photos must be from the owner because they are not of this particular charging station.

This Tesla charing spot is always super busy and many times has a bit of a wait…read more It's always almost packed on weekdays in the AM when I go (~8am-10am) and especially on the weekends. Oddly some weekend mornings have been ok. The reason I am giving less stars is more so the caliber of Tesla owners who come to this spot. I get not all people who charge here are locals (I am definitely not, but come here enough to visit family and see the issues with this location), but man some people just don't have any etiquette, but also in combination of how the layout is, it causes so much traffic coming into the parking lot. It is too close to the entrance so the line wraps around towards the entrance causing congestion and to help elevate this, some drive around to the other side of the chargers causing confusion on who was there first and many end up cutting the line by going around to the other side. On a positive note, you can kill time by walking around the shopping area or grab a bite to eat or boba near buy. The down fall, is the reception in some areas are bad or goes in and out so I recommend to set an alarm (this is for both AT&T and T-mobile carriers). Overall: I do like the location, just not the layout. If you just plan in sitting in your car, many charging stations have opened up near by, so I recommend going there instead to avoid the chaos. However, if you do plan on shopping or killing time, then this is a nice spot to charge, but just prepare for a possible wait or get frustrated by people cutting you in line. It is a safe area, so that is another thing you can count on and if you really want to charge here, I recommend to come early early in the morning before things are open or late at night when things are closing to guarantee less of a wait. One last thing, if you come here on a busy weekend night, be prepared to have non EV cars park in the charging stations as well!

My friend has a Tesla and pretty much every time I'm with her, we have to charge the damn thing…read more.. On our way back from Glen Ivy Hot Springs, the Tesla mapping system brought us to the Chino Hills Mall. The directions (Tesla mapping) told us it was full and tried to send us to another charging location further away- although the system was faulty in directing us to the correct place in a busy mail- we finally found it next to Wood Ranch and it was NOT full. We found a spot and walked over to Old Navy and came back in 30 minutes and we were on our way home. I find no fault in this charging station, although some signage somewhere would've been nice. I can't stand the hassle of doing this every time we leave Los Angeles but that's the "Joy" of owning an Elon car...