After reading the other negative reviews, I'm in agreement with those who had a terrible…read moreexperience.
I went to Dov for an exam I haven't received results for yet. The exam was fine, though I don't think it's a Covid-safe environment (if you're worried - the computers are all in a tiny room, and only separated by cardboard. While we were distanced at 6 feet and masked, it's hard to believe that it's safe for that length of time).
The check in was awful. We were all sent emails to arrive 45 minutes in advance (12:45), or we would be locked out. Myself and 2 others arrived 55 minutes in advance (in LA, being 10 minutes early isn't strange). One of the others with me had taken the exam prior, and was retaking it. She had driven down from Sacramento to be there. She said she had seen someone scolded at the prior exam in New York for coming too late, so she wanted to adhere to the emailed instructions.
We went into the lobby of the building (a tight area that could barely fit the 3 of us, certainly not at 6 feet of distance), and saw the door was closed. Inside, two women were eating lunch, with their backs to us. We knocked, as the door said "Knock as a test is in progress" on multiple signs. They didn't acknowledge us or turn around in any way, so we assumed they hadn't heard. We knocked again. Again - no acknowledgement - not a wave or even a glance. We knocked a third time, slightly louder.
One of the woman stormed over to us and yelled, inches from us, that it was their lunch break, and to get out and come back at 1 PM (15 minutes after we were told we would be locked out). She had no mask or face protection on while yelling. The other proctor was coughing repeatedly during the beginning of the exam, so it's safe to say, if we get COVID, it will be from her (I've been social distancing since March and haven't seen another person, as I work from home).
Meanwhile, one of the other attendants with me was in tears - she came from an abusive home background, and being yelled at triggered emotional trauma for her. And then she had to go in and take a test! I can't imagine she'll do well, and feel bad for her going through that. I haven't been yelled at in that way, since, well, probably sometime when I was 5? I have no problem with authority figures or following basic instructions at all, but politeness is pretty easy to manage, especially in these tough times - and we were literally following *written instructions* at every step. All three of us.
I'm genuinely appalled at the behavior of the proctor at this facility, and I can't believe they allow this behavior to continue. I assume this is the person mentioned in the other reviews. I hope this place gets shut down. It doesn't deserve to remain open, if this is the service they are providing (and, yes, I will report this elsewhere).