One star is too much. Total bait and switch. I got an estimate for a ramp, they dropped off the…read moredisassembled ramp and scheduled a day to install it. We explained to them that we needed it by a certain day, and they were very gracious about coming by on a Saturday. Come that day... they didn't show up. The contact person has since changed their number (neither of the numbers on their website work), changed their address from Plymouth to North Reading, then knowing we absolutely needed it installed by the next day he doubled the estimate. They called us back about a week after the scheduled installation date saying sorry and they will rush over a small ramp for the front of the house so the homecoming wouldn't be delayed any longer. Once checked out from the hospital and finally home, they took the ramp on the front of the house away leaving a wheelchair bound person without any points of egress in the event of an emergency. I called and sent emails to the owner (the owner also wrote one of the two reviews below) and explained the danger. He offered to rent me the same small ramp, which was only needed due to his failure to install the proper ramp, for $250/month plus $100 fee. If it's a scam aimed at jacking the price up once someone is desperate, then it is the worst executed scam of all time. If it's a legit business, then they should be better. If I could do it all again, I would go with someone else from the beginning and I recommend you do the same.

This place will take advantage of families in desperate situations. They lowball, then ignore, then…read moreback out once it's too late to get another company, then DOUBLE their initial estimate (which make their prices fall inline with the more reliable contractors). Then, when you call, their phone line has been shut off.... But they can call me back two days later from the same line? Too much frustration at twice the optional rates. Should have built the ramp myself