Javier Perez, is the owner operator of Perez Pools. He has always been kind, professional, timely…read more& friendly. If you're in the market for a pool service... I highly recommend him to all of our friends & neighbors! He is thorough, helpful, & always does a great job! I always know I can rely on him to get the job done & I've never had any reason to worry or complain. He's very experienced and personable - always happy to accommodate our schedule and prompt to respond to service needs with a smile! So, if you are in the DFW area, call or text him to see for yourself! He offers weekly maintenance @ very reasonable rates & it includes all chemicals! He's been with us for years & we are very happy knowing we don't have to worry, our pool is in good hands! Thanks Javier! Angel Anderson

Very disappointed with the service, and he deserves no stars. I called this company, and Javier…read morePerez came to see my swimming pool. The motor appeared to be working, but there was no movement of water on the swimming pool. He asked me to buy some pieces he believed needed to be replaced, which I did, so I paid only for the labor and plstic round lids. $580. It seemed that the equipment was working good, but few days later the jacuzzi was getting emptied. I called Javier and sent him a video. He sent another person to fixed it and I paid him for changing something to prevent the jacuzzi getting emptied. Few days later, the equipment stopped working, just like before. I called Javier again, and he sent "his technician" when the guy arrived, he suggested me to change other things, and of course more money. I didn't see it normal and asked not to do anything. I called Javier and requested to send me the receipt of the labor; he agreed , but he never did. I called another company and the only thing that was wrong was the plastic lid ring and it was replaced for $12. Javier Perez replaced the same item. I called to tell him what was wrong with the equipment and sent him a picture of the plastic ring he had replaced. I expressed my unhappiness for what he did just to get the money for labor only. He stated that his prices were very low, which I don't agree. He is very unprofessional and I feel he took advantage of me. I DO NOT reccomend Javier Perez.

WAY cheaper than Leslie's and other pool stores. Very nice people. I ordered a few things from them…read morevia Ebay and was happy to learn they werent far from me so they are my first go to store now for the past couple of years for pool supplies.

I purchased a part for my pool heater from Pogue via an Amazon listing, and it turned out that I…read morewas unable to use the part due to an issue on my side. Pogue was willing to take the part back as a walk-up to their physical location, and gave me a refund on my credit card. This was really good customer service, and I wouldn't hesitate to use them for future purchases.

BEWARE!! of C&S pool service in Wilson, NC. This company is horrible to work with. Jason Wolfe has…read morelied, obfuscated, and failed to responded. Jason's gross negligence resulted in our in-ground fiberglass pool cracking 4 times!! He created the conditions that caused the cracks. He just does not care. Do not work with this company unless you want to go into contractor HELL. We will likely wind up filing a suit against C&S and Jason personally.

Excellent pool service company!!! The owner came out and quickly assessed the repair I need for my…read moreold pool pump and equipment. They were extremely responsive and very courteous! I highly recommended this company for any and all swimming pool services.

Anyone that knows me knows I'm about service. From the time I walked into this place, everything…read morewas beyond expectations. I didn't even know they were here and stopped by just because I was curious. Boy was it a pleasant surprise to be greeted by professionals that know their trade. I pride myself on knowing a little about pools and the care of my pool, but my knowledge pales in comparison to the level of expertise these guys show. They provide product as well as service form your pool. They have a large variety of the daily needs in-house and they are priced competitively. If you have problems with your Polaris pool sweep, they can fix it for you and there's no labor charge, you only play for parts. As I discussed different chemicals, one of the gentlemen had "Rainman" like knowledge of any chemical or process needed to treat a pool. They also have great pool water testing equipment for accurate readings of your current chemicals. The place is spotless, and after a playing a game of "attempt to stump the professor", I am glad to say these guys are worth your time if you need to address any issues with your pool. Bravo Swim Clear Pool Supply, I look forward to seeing you guys all summer as I rush in to buy chemicals and brushed.

On 5/10/2023 We brought aPolaris Quattro sport cleaner from Swim Clear in McKinney,Tx. Booster Pump…read moregoing so call them still in warranty said have charge us $!69.00 to have Brian Tech come out and check on it. Question I was being charge as it was in warrant and Polaris said they paid for service . Any Brian came out said it was going. We couldnt put new cleaner in under we go relacement from Polaris again Brian came out and installed it. They same day he put the Polaris Quattro out of the box put it in pool. The cleaner would climb only half wall. Brian it will take few days for it work. Before he went it went up one end wall almost to waterline then right down. didn,t do it again. He check the pressure everything was good and new booster pump. Told we didnt like it give it few days. He left in pool run it all night which we did. Next morning there was parts all in pool from cleaner. We took picture right of pool. Store open call said that asst manager on vacation only one could return it. Mean while found that they have had alot of problems with this unit from not came to waterline etc We didnt want another one, said there would be restocking fee of 25% . Top of it took restocking off !,149.99 not with taxes which I paid 94.87 in taxes total I paid was 1,244.86. Fee was 288.00 got back 861.99 plus only 71.11 in taxes total 933.10. Taxes I paid when brought it was 94.87. So they got $311.76 plus 23.76 different tax that I paid total $335.52 they got plus unit that was only water for 8 hours with all paper work plus box. and warranty card. By way the restock fee is no where on the receipt or on their website or does saleman say anything. We never seen it by register pretty sure I would of notice it as mention to saleman that if it didn't climb wall to waterline bring back yes never said anything about restocking fee. That's one was to get money . Be the way they also got paid twice once by us any another by Polarlis for Brian to come out on my booster pump that was in warranty. They belong to Program Try it Before you buy it. I still have pictures of parts in pool

Chris was able to help me out on a short timeline to perform a leak test. He was very professional,…read moreon time, and answered every question I had. He did not stop at just detecting the leaks, he also was able to identify the locations of them in my case. I highly recommend his services to anyone looking for this type of job!

Chris did an outstanding job testing for leaks on my pool plumbing. He found the problem line right…read moreaway, uncovered the leak, and had it repaired in no time. He communicated very well throughout the process and kept me informed regarding everything he found in real time. He gave me his honest opinions on how to approach the repairs using the most practical and cost effective methods/plans for repair. Highly recommend Chris and would use him again in a heart beat. He is professional, knowledgeable, and has good integrity, which is a rarity to find in a contractor these days.

Thank you all for helping Overture Plano get our pool back in prestine shape and clear clean water…read moreagain !! Highly recommend your professional services to everyone who see these praises for great work and care you offer. Thank you for giving us a new clear clean pool. ShawnB

These guys are the only spa service that I could rely on in Quinlan, TX. Beau was fantastic and…read moregreat at communicating with me and setting expectations. I would highly recommend them if you are in their service area and need spa services.

Mike came out and told us what we needed to fix our system. His price was fair and the quality of…read morework superior. He had our system, heater and automation done in about 5 hrs. Walked us through everything and told us to text or call with any problems. Great company and high integrity helping out beyond just the basics.