I give them a 0 some guy named Jake Took my order for a cylinder head it was paid for and I was supposed to receive it on 12/19/23 by the end of that day we'll it was a no show and now he won't answer my text or phone calls very unprofessional i would not recommend buying anything from them pure scam artist.!Michael Dennis . in Arizona read more

This is a copy of the email I sent to the management. Don't waste your money. To whom it may concern, I bought a transmission from you on the 16th of July. It was after quite an extensive search, and frankly i made the decision because Allen(the sale person with whom I spoke) was so good at Making me feel confident I would get a solid functioning transmission. Allen gave me quote for two transmissions. One with lower miles, 43k I believe, and one with higher miles, 55k. I decided on the older one, as my car is not new. I asked about time to get it sent, and warrantee. Allen stated 5-7 business days, And a three year warrantee. I asked if labor was included if their was an issue with the transmission with in that 3 year period. Allen responded no. Allen assured me that this was an excellent transmission and I would be more than satisfied. I finally gave my credit card and we finalized the transaction. Never received a statement of warrantee, so I asked about that when the receipt had no such verbiage. The deal was done on that day. According to the information provided me Monday the 27th would be the last day in the delivery window provided by Allen. On Tuesday the 28th I called, and asked Allen what was going on with the transmission, and he assured me it would be sent out that day. I said there was no need, as there is now a trust issue, and I was looking for a refund. Allen hung up on me, and would not answer my calls(I called twice), so I texted him, and started worrying about some hustler with my credit card info buying all manner of products in the coming weeks. Just as I was about to cancel my credit card, and notify my credit card company to null the transaction, Craig called. Craig apologized, which was a step in the right direct, Allen never apologized. Then Craig proceeded to tell me how clean the transmission is, and how it can be sent express, and I would be completely satisfied with how it appeared. I responded that I wasn't too concerned about it's appearance, but hoped he meant the functioning as well...to which Craig said "you will be very happy with this transmission". I checked the delivery status yesterday, and saw it had been delivered, so first thing I called my,enhancing, and asked if the transmission had arrived. He responded affirmatively, but added "the transmission was filthy, covered in oil and pebbles". He said it was so dirty he had to steam clean it. Mike, my mechanic asked me to borrow a car and come take a look. I did. The transmission was shipped full of oil, and had soaked into the pallet, and it was still just as dirty as my transmission, even after the steam cleaning. Trust is lost, and I won't spend 1000 to install a transmission from a place that can't do what it says, or represent what it is shipping To me. I need you to warrantee the labor, if there is ever an issue in the three years you provide warrantee for the the transmission....all part and labor warranted for three years. It needs to be stated in writing that you are warranting all parts and labor for three years, then I will accept this. I don't believe this transmission has 55k based on how it appeared, but If you are willing to guarantee as I have asked for, I will keep it. Sent from my iPad read more

Don't do business with this company. Twice they told me they were shipping the item but they lied both times. Had to file a complaint with PAYPAL to get my money back. The refund payment bounced. It's been over a month now and I'm still trying to get my money back. I would give them ZERO STARS if I could. read more

Don't do business with them. They will lie and tell you they shipped parts when they haven't. Anyone else scammed should go to the Texas Attorney General web site and file a complaint. Now I have to sue them for over 5k. read more

have been jacked around since 16 feb 2016 finally got part 7march2016 part was broken was shipped broken, came out of california still trying to get a call tag was supposted to have been done 11march2016 so it can be picked up called 17march2016 getting the run around i know how call tags are done and they arent done the way they say if i could give thim negative stars i would read more

I dont even need to repeat myself like everyone else before me. All of their reviews are accurate. It happened to us. Same exact things. They are horrible people.. I believe they are complete scammers, and they just want your money. Luckily, I had my bank refund us the money due to not being able to get in touch with these people about refunding my money because they never shipped out the parts and then they claim they couldn't find parts to match our car. LIKE WTF. Looks as if they are out of business already but if they pop up somewhere again just know they are not to be trusted. read more

Worst customer service I have ever seen. Phones don't work, e-mail is non-existent. Received the wrong part and have no way to contact them. Everything posted on the web is a dead end. I can see why all the other reviews are similar in nature, too bad I didn't see them till after the part was ordered. read more

I came to write a review disappointed but not surprised to see others going through the same thing that I did. I ordered parts from them they lied several times about delv date, every time I called them. They told me it was being shipped. (Lies) finally after 3 weeks of calling them they said we could not locate one of your items we are shipping the other two today, initially she gave me a tracking number that did not work. which was a lie item did not ship until 4 days after she stated that the items were. 3 weeks later sent the wrong item and a cracked bumper. I am now fighting with them to get my money back and for them to pick up items that are of no use to me this is very frustrating .their customer service is horrible they hang up the phone on you transfer you to Line to Line. The manager says nothing he just transfers you to another customer service rep. whom are disrespectful and rude. I am posting this in hopes that someone else does not go through the stress that I am, trying to do business with them. Beware and stay away read more