Best doctor experience ever. The staff is helpful and friendly and Dr Vega was so attentive and…read morethorough. Very affordable without insurance. Highly recommend.

I made a new patient appointment a few weeks ago, but when I arrived this morning, they said my…read moreappointment was cancelled and they could not see me. No explanation as to why it was cancelled on their end, despite me having the appointment confirmation pulled up on my phone. The woman I spoke to was unsympathetic .

I found out I have diabetes the same day I was supposed to have surgery so I came here. The front…read moredesk and the NP were friendly and answered all my questions as it was all new. The original nurse who checked me in and got my BP and medicine was not friendly and didn't even do the full check in. Something with my feet, the NP was annoyed. Still the care was good. They went over all the options and told me how to use the different options.

Dr. Tran and her staff were excellent, they took time to listen to my concern and provide proper…read morefeedback. Office is clean. Plenty of parking. The waiting time was minimal, I was seen very quickly.

Dr Supkay, her nurse, and the staff at Brushy Creek Family Physician are top notch…read more Dr. Supkay is a professional & compassionate doctor. She is thorough and proactive with her healthcare approach. She also stays current on the healthcare industry to ensure you get the best care and most current protocols based on ethnicity where relevant. This sets her FAR apart from other physicians in the area. I would drive a million miles to see Dr. Supkay. Setting up appts, request of refills, insurance is all an ease due to the excellent attentional to detail & communication. They also have an amazing patient portal which makes communication with Dr Supkay & her nurse very easy. You can also make refill requests & get lab results from the portal. I absolutely LOVE that Dr Supkay does NOT keep your lab results hostage. As soon as CPL completes them, Dr Supkay allows us to see them. And she follows up to discuss of course. The convenience of CPL being located on site makes any follow up labs easy breezy. Highly recommend Dr Supkay as part of your medical care team!!! Thank you Dr Supkay & staff for the continued compassionate care!

Impossible to get a timely appointment. If you are sick or have a serious medical need, do not…read morecall this group...they rarely answer the phone anyway. Most of their good doctors left, so they really don't know what the hell they are doing....save your time and money and find another provider.

I am so very disappointed in this practice. I saw Dr. Chikkala for a couple of years from about…read more2019 to late 2021. I liked her a lot. I came to get my medications renewed and my pharmacy sent them to be ordered from the office. When I returned to the pharmacy they said they never got a reply. I would call the Dr.s office and it would go to voicemail and I would never hear back. I called quite a few times. I figured they closed or moved. I felt very betrayed at the time. I had to see someone else and then they moved. I recently went on Yelp to find a new doctor and saw that Dr. Chikkala was still at the same place!?? WT? I left another message, again, no response! I drove over there today and only the nurse was there. I told her about all this and said she would have someone get back to me. So Dr. Chikkala's husband (who runs the front) Just now called me. He was very rude to me. He said that because it had been almost 2 years that she was no longer my doctor, (well of course she wasn't). I wanted to go back to see her. He wanted to go round and round about when he "said" he called me back a long time ago and it was ME that never responded. LOL really? I DID call, MANY MANY Times! No one ever got back to me. Very irresponsible for a doctor's office. So, I said I would like to get in to see her. Then he tells me that I have to find another doctor because she won't have any information from the last 2 years?? Well, they can get that information from the last group I was at. He proceeded to then just make up stuff and it got ridiculous. He made no sense, I realized he was just being an ass. I really do not wish to deal with people like that so I will find a new, better, more communicative, and responsive doctor's office.

Dr. Chikkala was amazing. She was very thorough. She knows her business. The front desk personnel…read morewas also very helpful. The office was clean and organised. Looking forward to seeing her again. I have faith in her.

This place is great. I have been coming here for about 10 years? and Dr. Lewis is fantastic. If I…read moreneed a last minute appointment, I get it. Dr. Lewis listens to my concerns and takes them seriously. Sometimes my anxiety takes over and I think I have some terrible disease and I really don't. I can't tell you much about the waiting room. I check in, they call me back, weigh me, and I am seeing Dr. Lewis within minutes. Awesome place.

Where do I even begin with this institution. I scheduled my first visit with Dr. Howerton at least…read more4 months in advance after moving from California in early fall. I was scheduled for mid April and the scheduler took down all my contact and insurance information. Well, a few days before my visit I called the office to confirm my appointment and the staff member tells me your appointment is scheduled for April 2023. Who schedules their annual physical a year in advance? When I told the staff the scheduler obviously made a mistake they were able to fit me in for the following week due to a cancellation. Of course, I decided to confirm my appointment a day in advance, especially after my last incident, at which point the staff mentions that Dr Howerton is out of town and that I would be seen by the nurse practitioner instead. I was relieved that despite yet another oversight by this medical office that my health care needs were finally addressed. Fast forward to today, I had a virtual visit scheduled at 7:45 AM with Dr Howerton due to some recent health concerns. The online reminder email told me to sign in 15 minutes prior so I did as suggested. Promptly at 7:45 AM I logged into the tele-health call and waited until 8:00 AM and Dr. Lena Howerton was a no-show. Obviously this institution and its staff has no regard for their patients' time or well-being for that matter.

I have been a patient for over 5 years. The care is outstanding. The doctors and PAs take the…read moretime to hear what is going on and modify your care to meet your needs. They explain the course of treatment and are very thorough. The office staff are professional, courteous and willing to work with you as needed to meet your treatment goals. I highly recommend Dr. Shimkus and his facility.

Best oncologist in the larger Austin area. Excellent dr, knowledgeable and very kind. I trust him…read more It's not too far from Austin and worth the trip.

Love Dr Warfield abd staff Big shout out to her phlebotomist, really good Been seeing her and…read moreLauren for a few years now.

I love Dr. Warfield and I've been with her and her practice for many years. SHE is the best as is…read moreher clinical staff. Unfortunately, her front office staff, specifically receptionist has Zero interpersonal skills. She doesn't make eye contact and she doesn't communicate what she's doing so you're left standing there wondering, "WTH is she doing" or "am I just supposed to stand here?" As previously mentioned, I've been coming to Dr. Warfield for years yet all of the sudden, this lady tried to charge me a copay for which I've never before had to pay with my insurance. She's also very depressing when she speaks. For patients who are battling depression and anxiety, it's extremely upsetting! As the face of the clinic, this position requires someone with energy and enthusiasm. It demands someone with optimism and excellent customer service skills- willing and excited to help out patients coming in for help. I can only hope this person receives the proper training needed in customer service or is switched with another staff member more apt for the position.

Having gone through a fair share of disappointing doctors with poor bedside manner, I finally found…read morethe type of care I was looking for at Austin Primary Care. The doctor in question I've been seeing, Dr. Sandra Ordonez really helped me put my health back on track for the last half year or so since I started seeing her. When I came into Austin Primary Care a few months ago I was suffering from an uncontrolled case of Type 2 Diabetes and going through a rough patch, and over the last few months she helped give me the tools and most of all encouragement to get my levels back to completely normal (As of today!). I couldn't be happier with the care that I got, the healthier lifestyle I'm embracing and I really appreciated the online portal that APCC uses to keep in touch with your doctor free of charge if you have any questions. I sincerely got the feeling that the doctors here actually cared about my well being, which is unfortunately a rare thing to find as of late. Highly recommended, and I'm very grateful for her ongoing effort to steer my health in the right direction.

Horrible service. Last time I tried booking an appointment for my husband and they said earliest…read moreavailable is 4 months later. And mind you we are not new patients. Today I called in and the front desk lady disconnected my call 4 times. 4 times!!! And it's not that she couldn't hear me. She disconnected when I said I needed an appointment. They have specifically added in their introduction a friendly staff member will assist you... Now I know why they needed that. Their staff is anything but. Dr Agarwal is good but I have only been able to see him twice for annual check ups. Wish he worked somewhere else or they had better front desk operators.