best pcp care i ever had on my 72 years on planet earth. i have been with dr crear as a patient…read moresince 2020 and trade doctors for anything.

I've been going to Thrive for a long time but I've been put off lately by the experience of…read moremessaging with them. I really like Dr. Crear and some of the PAs so it's a shame that the messaging service is not held to a high standard. Honestly, it's like talking to a child...but one who clearly uses AI to polish their grammar. The level of incompetence - with incorrect prescriptions called in and incorrect information relayed - is concerning. I hope they don't have these medical assistants completing tasks that require common sense, like relaying important test results. I know practices are trying to increase profits, especially those practices that are owned by private equity (which this place may be--IDK). But please consider your patients. Don't run a competent practice into the ground by having these assistants do what medical professionals should be doing. Employ some actual nurses to answer patient questions for god's sake, not just "medical assistants."

I have been going to Dr. Grossmann's office for my physical for several years now. I primarily see…read moreher Physicians Assistant, Lauren Hodgkins. I have received clear, helpful guidance on weight loss, along with general well being. I've been able to get referrals for physical therapy to address some joint pain issues. They also have an in-house phlebotomist. A particularly appreciated this having had poor experiences in the past with annual blood draws. I would definitely recommend Dr. Grossmann, and her whole staff for your medical needs. The staff is polite appointments are almost always on time and run quickly and smoothly. I feel like I have plenty of time to discuss any issues or concerns without being rushed but also don't spend a lot of time waiting within the appointment to speak to anybody.

I've had a frustrating experience with this medical office. The physician assistant (PA) Lauren…read moreHodgkins has made multiple errors with my prescriptions and doesn't return calls. I've left messages for both the PA and the office manager, but no one has ever called me back. If you value good customer service and responsiveness, I'd recommend looking elsewhere

Dr. Kravitz has been my primary care physician for many years now (Since the 90's). He is very…read moreknowledgeable and caring. He looks at the whole picture and not what pill to give when. He does not discount alternative healing and was knowledgeable about alternative healing practices. There is no question that Dr. Kravitz cares. When he enters the room, I feel I am already on the path to healing. He answers all my questions and is clear and frank with his answers. I trust Dr. Kravitz completely. I highly recommend seeing Dr. Kravitz, if you can.

I've been seeing Dr. Kravitz as a primary care physician since the 90's, when I graduated from my…read morepediatrician. No matter how many times I had health insurance changes, I always made sure I would be able to see Dr. Kravitz. I've had other doctors in other cities, but no one came close to Dr. Kravitz's knowledge (26+ years of practice), professional demeanor, and personability. He is knowledgeable on so many topics, and I know I'm able to ask him anything. And you know what? He listens. It's that simple. He sets your chart down, he looks at you, and he listens. Some doctors are just so harried they don't take the time to really let you explain what's happening or how you feel. It really does make the difference. We forget how important it is for a doctor to relate to his patients. I've seen doctors who have been cold, indifferent, uninterested in anything except performing an examination or treating whatever was wrong at the time. Sure, that's fine, but it's the bare minimum; it doesn't set me at ease. When I'm sick, and I'm concerned, Dr. Kravitz demonstrates a level of empathy I've yet to see in another doctor. It also helps he has a sense of humor! Even if he does not accept my insurance, I would only want to have him as my primary care physician. He's known me for years, and knows my medical history better than anyone. I hope to stick with him as long as I can. If you are looking for a new doctor in the area, you will NOT be disappointed. Dr. Kravitz is the real deal, and one of the few people I still trust in the healthcare field. A real winner!

Quite amazing, compassionate doctor. Listen well with empathy. Always goes the extra step to ensure…read moreyour wellness. And the staff also kicks butt!

I saw her for the 2nd time today. SHE LISTENS AND LETS YOU ASK QUESTIONS AND ANSWERS THRM FOR YOU…read moreTO Understand. Shes kind and caring and made me feel extremely calm regarding a test result. The NP, the medical assts and front office are superb. Thank you Dr Weston and Harbor Health

Dr. Butler is the finest, most caring physician I have ever had the pleasure to meet. A few weeks…read moreago I called his office in a panic because I thought I had the Coronavirus. It was a Saturday afternoon and his office was closed so I thought I would only be able to leave a voicemail and at best, get an appointment to see him that Monday. I couldn't have been more wrong. He took the time out of his Saturday, met me at his office, performed the test and my results were back less than 48 hours later. I'm lucky and thankful that he called me personally and the results were negative! I can't say enough positive things about this man. He's been my general practitioner for almost 20 years and has continued to impress me with his professionalism and absolute care for my individual health. If you're looking for a fantastic physician, look no further and give him a call. Marshal D.

After I posted this review David Butler hired an attorney to make me take it down. Most of my…read morefriends know me as that girl that keeps a business attorney for the purposes of contract negotiations etc with the multiple business I own. When he sent the letter saying I'd be sued if I didn't remove this yelp review my attorney IMMEDIATELY fired back that same day telling him we had no intention of removing my post and his lawsuit would be frivolous. David's attorney sent about three letters and I told my attorney to prepare for suit because I was not removing the post. Then the attorney and David Butler started calling my husband trying to beg him to ask or make me remove the post. I never did and we never heard from them again

This updated review is based on how long it takes them to respond to messages. I had a question…read moreabout getting lab work done and follow up appointments that are booked out for at least two months. It took them 13 business days (M-F) - otherwise known as 2.5 WEEKS to respond back to me. And I had sent TWO follow up messages after my initial message because of how long it was taking for them to respond. The portal message center says allow UP to 5 days for a response. Fine, I did! But almost 3 weeks for ONE response!?? Freaking ridiculous. The person who I've been messaging is "MA Tierra A". Awful. Slow. And selectively picks what to respond to so you have to ask again for the other answers and it takes weeks and weeks to hear back. I'm in the process of finding a new doctor. This whole situation has put a bad taste in my mouth. They were so so to start off with, but their communication is god awful and slow as all heck.

Absolutely rude and unprofessional. Don't know if it was this location or the customer service…read morerepresentative but they definitely shouldn't be working in the medical field let alone customer support.

I have been seeing Dr. Gray for over 20 years. She is so compassionate, understandin and…read moreknowledgeable. Dr Gray listens to you intently, offers advice and a plan of action to your health needs. Dr. Gray has a sense of humor with the best bedside manners a dr can have. She has been there for me and I love that just sending an email to her is all that is needed at times. I always look forward to going in to see Dr Gray because I know she will meet my health needs. sincerely Marie Deardorff

I just wanted to share with my fellow Yelpers that one of my doctors other patients saw this review…read moreon yelp and brought it in for Dr. Gray to see. She now has it up on the wall! Sweet, right!? It's the adult equivalent of having a drawing on the refrigerator.

I recently wrote a review for my new AWESOME dentist and it had me thinking about my AWESOME…read moredoctor, Dr. Sorensen. I'm surprised there aren't any reviews of her yet - she runs a small practice but she's a big deal. My first appointment with her was last fall. I was overdue for my annual and, like any normal human being, wasn't looking forward to it. A good friend recommended her with a glowing review. My intention was to call the office, just to ask if she was accepting new patients (she only accepts 600-800 so I figured my chances of getting in were slim). Much to my surprise, Dr. Sorensen was the one to answer the phone! That impressed me enough that I scheduled an appointment for the next week. My first impression of Dr. Sorensen was excellent, and things only got better from there. She literally does everything - she is a one-woman staff, which means she does everything from checking your vitals to dealing with insurance. This approach means that you get to spend more time with her, which means that you feel like anything but just another patient. She also takes a conservative approach to medicine, so when I told her about my occasional anxiety, she recommended things like yoga instead of jumping to more invasive/expensive treatments. Best part of my experience with her? I ended up having a bit of follow-up work the next day, and was obviously concerned about the results. She got back to me the next morning to let me know all was OK and thoroughly explain everything. And the day after that, I got my pap results back. That's right...TWO DAYS after my appointment I got my pap results! I'm used to waiting a minimum of two weeks. She called as soon as she got the results because she didn't want me to worry longer than I needed to...wow. If you are looking for a doctor who uses modern technology (online scheduling, mostly paperless, etc.) but won't provide you with the typical, cold doctor's experience, I strongly recommend Dr. Sorensen.

I visited this practice for the first time after recently switching from a larger practice. I was…read morevery impressed Dr Sorenson's professionalism. My initial visit was very through and the Dr took as much time as was needed to understand my medical history, make suggestions, ask questions and actually sit down and have a conversation! That is impressive in todays world. Her practice is purposefully small, self-managed and her interest in medicine and people is clearly visible in how she runs her business and treats her patients. I nearly fell out of my chair when I called to schedule an appointment and Dr Sorensen answered the phone herself. Unheard of! She also makes herself available on nights and weekends to answer calls or come to the office in case urgent issues arise. I believe she truly cares about her patients and wants to manage her practice with the best technology and information available to her. She leverages technology to allow her to have the time to treat the patients, rather than using technology as a crutch to fit more patients into her day. I was thoroughly impressed with Dr. Sorensen, her sense of professionalism was first rate and she has a compassionate manner that is ideal for families looking for a Family Practice. If all small businesses could be run in the same manner Dr Sorensen is running her business, we would have a true sense of what community really means.

Dr. Stavinoha is a phenomenal practitioner. He's very patient, genuine and takes his time with you…read more I never feel rushed and he takes his time to answer questions and address your concerns. He diagnosed an issue that I'd had for years that others had missed and I truly appreciate him as my Doctor.

Dr. Stavinoha is an outstanding practitioner, thoughtful, conservative and concerned with helping…read morehis patients.

Well, I felt better just seeing Dr. Schroeder. I've been pretty down in the dumps since Harley died…read moreand our month-long trip really helped get me out of the doldrums! Getting to see my siblings was the highlight of the trip for me. Spending a lot of time outdoors with my dog getting more exercise than usual was the other highlight..... that is until I took a spill on one of our walks!! So, it's really unbelievable how many different parts of your body you can bruise and bang up from one little fall! I managed to get my chin, road rash on my right knee, huge bruises on the upper right knee, scraped right ankle, scraped left hand, and finally -my left foot (which I thought I probably sprained pretty badly based on the size and the colors it ended up being over the next few days.) Anyhow, I am a tough old bird and since we were out of state I really didn't want to go to the ER or an Urgent Care if it wasn't absolutely necessary so I stayed off of it as much as I could, all things considered, and it did improve very slowly but surely. Since this happened mid second week of our four week and two days trip, I really had expected it to be pretty much back to normal, but it is still hurting enough to cause me to limp, so I thought I better check in with Dr. Schroeder at Wells Branch Family Medical Center. She's been my doctor since 1990. I know, unbelievable, right?? I met her when I worked in long-term care back when doctors still went to facilities to see their patients. She was a very young DO, very personable, you could just see how much she cared about her patients and her communication skills were excellent. I asked her if she was taking on new patients in her practice and she was .....so the rest is history! Dr S. agreed that I should come in after reporting this injury. After examining my foot, she said that she thought it might well be fractured. We felt like it was probably the upper metatarsal considering where the swelling and the pain is. She ordered a foot and ankle X-ray which she ordered and I received today. Since I have been walking on it for over two weeks there was really no urgency and I did not expect to hear anything about the x-ray until tomorrow. I was a little surprised when she called this afternoon. Turns out I have something called a Jobe's fracture. Dr. S. recommends that I see an orthopedist and said it's highly unlikely I would need surgical intervention, but she does think that they will put me in a boot for 6 to 8 weeks. Jeez Louise, here we go again. I have got to quit falling! Bottom line here-I have had Dr. Schroeder as my Primary Care Physician for 30+ years and I still feel the same way about her care and concern and expertise as I did when I observed her seeing her patients in the long-term care facility. 40 (yes 40!!!) years ago. I don't know if she's taking any new patients so you'll have to call & check if you I have a need to make a change. I just wanted to write up a five star review because Dr. Schroeder and her team at Wells Branch are just incredibly awesome and I want to be sure they know it!!! Yvonne- At the front desk is so sweet and very efficient and Dr. Schroeder's nurse has been there for years and is quite a card. I must say that even though my foot ends up being broken, I felt better when I left the office, then I did when I came in! I hope anybody that happens to be reading this feels the same way about their practitioners. I just know that I am truly blessed, and I hope to be able to continue my visits when necessary for as long as I live!

One line summary: It's not terrible - check medical websites for better reviews…read more This is an office shared by several doctors located on the side of the strip mall facing the gas station. I read many positive reviews of Dr. Carlson at my insurance's medical review website, so I decided to book an appointment since I'm new to Austin and was looking for a family care practitioner. Dr. Carlson was great and answered all my questions, taking time to listen to a concern I had about a hearing problem I sustained after a basketball injury. After taking a look for himself, he recommended me with a list of 3 ear specialists just to make sure there was no long term damage. He also suggested that for my age, yearly check ups aren't as necessary, and every 2 years would suffice, so it's nice to know he's not looking to get as much money from me as possible. The only down side I experienced was it took about 9 days wait before I could get my appointment. I don't know how long waits normally are, or if this was an anomaly, but if I had the flu or something that needed attention quicker, 9 days is not very acceptable. Overall, I'm pleased with my experience here and would recommend it.