This week we used Texas Hill Country Trees for the fifth time. The owner Jeff is extremely…read moreknowledgeable and efficient when meeting with homeowners. Pricing is very fair. Jake is very pleasant. He and his crew work so hard to keep the customer happy. We will definitely be calling Jeff again the next time our many trees need attention.

Jake, an employee of Texas Hill Country Trees LLC, along with the crew operating truck TL-926669,…read moreacted in an extremely rude and unprofessional manner. The crew blocked my driveway while performing work in the neighborhood and showed little regard for common courtesy or respect toward neighboring residents. Before the issue escalated, I politely informed the crew that I would be leaving soon and that they would need to move their vehicle. I initially allowed them additional time to continue working. However, after they ignored my requests made from my front doorway, I was forced to approach Jake and the crew directly to clarify what they were doing was illegal and I need to go to work. Despite my repeated requests, they became argumentative and used profanity toward me, including calling me a "bitch," when I confronted them and insisted that they stop blocking my driveway and move their vehicle immediately. When I arrived home approximately five to six hours later, I discovered several trash bags filled with organic waste left on my side of the alleyway located between their client's residence (my neighbor's property) and my own. The waste appeared to have been left behind by the crew, further demonstrating a lack of professionalism, consideration, and proper cleanup practices. I found the behavior of both Jake and partially the crew to be highly disrespectful, unprofessional, and unacceptable. Please do your due diligence when hiring so called, "professionals."

Mr. Bussell arrived on time to give us a bid, his secretary, Sandy always keeps us posted on his…read moreETA. I like that he removed his sun glasses to give me eye contact, walks with you one on one asking you personally what exactly you want cut, how much you want cut back, etc. Prices are very reasonable. Arrived on time on actual day to trim multiple shrubs, hedge, his team was friendly, smile, work is stellar they raked, blew & picked up all the little bits from curb, sidewalk. Looking forward in working with Tom & his crew in a few weeks. :-)

5 stars and an A+ On time, professional and efficient…read more All brush piles mulched and neatly contained. Great Job!