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    Moving Forward

    3.1 (22 reviews)
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    Closer View of the damaged TV
    Whitley G.

    PLEASE DO NOT USE THIS COMPANY!!!! *this is a precaution to take before you consider* On Saturday March 23, 2019, we hired this company to move our 2bd 2bath Apartment from the 3rd floor to another apartment on the 3rd floor. We heard great things about how fast and efficient they were so we considered them. They started moving us at 9:30am and didn't finish until 4:30pm. From the start of the move, we let them know all the big stuff that they needed to move. We walked them through the living room, and 2 bedrooms they would focus on while my family would get bags and boxes moved which were the little items. My sister stayed the first 1.5 as my mom and I went to go get cash and the new keys for the new apartment to manage the time for when they finish loading. We got back and it seemed like hardly anything was moved. The two bedrooms still needed the bed broken down and the living room still had the entertainment system that needed to be loaded on the truck. I tried to block that from my mind because I knew it was just two guys and tried to give them the benefit of the doubt but TIME IS MONEY and $90/hr does not grow on trees. They didn't finish loading the truck until 12:30pm. That's when they were headed to the new apartment. From there, it took them from 1:00pm to 4:30pm to finish unloading the truck. (Mind you, they have a 2 hour minimum. What company takes 2 hours only? Let's keep that in mind) Only the living room and 1 bedroom needed to be moved at the new place because the other bedroom didn't need furniture because new furniture was being delivered on Monday. We just had them break down the old bed at the old apartment for us to give it away. So all in all, with moving bags, boxes, couches, flat screen TVs and 1 bedroom, it took them 7 hours. Once they were done, we turned on the living room TV and as shown in the pictures and it was damaged during the move. My mom talked to the owner Robert about getting it fixed. We were understanding at first because we get things happen while moving in a big truck. However, when we spoke to Robert, he said we could make a claim for reimbursement. Once we made a claim, they were giving us $22 for the damage. $22!!!!!!? That's enough for parking downtown, or gas in my car. That won't even get me in to Schliterbahn. Robert said that's all they could give us because they should have charged us by the pound. That's all they could give us according to the Texas DOT & if we didn't like it, we could complain to them. We told them complaining won't fix the TV. We even tipped them good. We are single black females that work hard and wanted to support a BLACK BUSINESS. Please don't get caught up in that. If the business is not about their business, they need to reconsider their career. $22 is an insult and we will NEVER go with them again. I want to help the next person by this review and pictures attached. If CHRIS AND MARQUIS are not the two guys moving you, then decline the move. I heard together they are fast movers as a team. They'll claim they offer you insurance for covering damage items, but when we called out Robert, he admitted that he never offered insurance. The owner is taking advantage of people especially single women. Chris was fast but the Hispanic gentleman with him, was moving slow. Chris should move to a different moving company because he doesn't deserve them.

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    5 days ago

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    6 days ago

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    1 year ago

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    2 months ago

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    1 year ago

    Service second to none! Professionalism, quality, and attention to all details beyond expectation. Great job and continued success.

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    2 years ago

    Friendly,fast and efficient. Came on time and took care of everything that need to be moved.

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    7 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    7 years ago

    I couldn't recommend a better moving company. They were fast and efficient, got me moved in 2 hours. Albert and Albert were outstanding.

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    5 years ago

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    8 years ago

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    8 years ago

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    Ask the Community - Moving Forward

    Review Highlights - Moving Forward

    I can only speak for myself and Robert and his assistant (wife I believe) did a great job!

    Mentioned in 8 reviews

    Read more highlights

    Mendoza Strong Junk Removal

    Mendoza Strong Junk Removal

    (7 reviews)

    What a great experience! Sometimes, it is worth it to throw money at an issue, and I am so glad I…read morefound this business to address our issue of needing to have my mom's recliner removed. I contacted this company through Yelp, but was surprised the request went to several junk hauling businesses. However, it's easy to let businesses know through Yelp you no longer need their service. Antonio from Amigos reached out right away and asked for a picture of the recliner we needed removed. The price he quoted was very reasonable and much less than another business I had contacted before his. I agreed right away and he told me the exact time he planned to be at our place for pick up. Antonio even gave me a heads up that he was in 1604 traffic (understandable), which I greatly appreciated. Despite the traffic, him and his sons arrived right on time. I appreciated that his business was a family affair and enjoyed seeing how kindly he was coaching his sons to help remove the chair. Antonio was a consummate professional and incredibly courteous. He brought a regular truck to take the recliner, but said he has much larger trucks available for larger hauls if needed. I am saving Amigos in my phone as a trusted business. I would absolutely use them again to haul off large unneeded items.

    2 Amigos kept in contact with me every day. They were professional and considerate of their…read moresurroundings. They were quick and friendly. Their price was very reasonable. I highly recommend them for your needs of getting rid of your junk.

    1-800-GOT-JUNK? San Antonio

    1-800-GOT-JUNK? San Antonio

    (27 reviews)

    I had great customer service with Brian and D'Angelo. They came over and were pretty much up front…read moreabout pricing they got the job done quickly. Excellent work!

    I called GOT JUNK to pick up a couch and loveseat. The man that answered the phone gave me a…read morestarting estimate of $149. He told me that since it was two pieces, the cost could be $169 dollars. He said that if I spoke with the drivers, they may lower the cost. I scheduled a pick-up between 6:30 & 8:30pm that evening. The young men arrived. They were very polite and professional. One came to me with a clip board and told me for two pieces, the price was $269! I told him what their constituent told me. They said he does that all the time and it causes problems with customers. I told him to let the guy who answered the phone pay the extra $100! I was angry that I had been lured into a pick-up only to extend the price. The driver told me he was going to take a picture and call his manager to see if they could lower the price. He walked on the other side of the truck, presumably made a call. He then told me he was unable to get ahold of his manager and offered $200. I said no! Then he said he would give me his "personal discount" and make it $180. I finally said okay just to get the furniture off my curb. If a neighbor would have called the police, I then would have had a citation fee. They took the couch and loveseat, but is cost me! I DO NOT RECOMMEND THIS COMPANY. The antics were a financial jigsaw puzzle. They take advantage of customers. Not a great way to do business. I WILL NEVER USE THIS COMPANY AGAIN. I've already been asked about their service by another person and told them to find another company for these reasons.

    Moving Forward - movers - Updated May 2026

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