Owner John and staff provided great quality service with dumpster rental. They were fast and…read moreefficient on drop off and pick up of dumpsters. John Flores also provided great customer service and referrals for carpet installation! Received quick response and great quality care and customer value! I would highly recommend Colony Home maintenance and repair for your home repairs and improvement!

I will not use this company again due to poor communication, extended delays (3 days without…read morewater), preventable water damage during installation, roof/vent damage, and dismissive/condescending responses when issues were raised. We hired them for an emergency hot water heater replacement. From the start, communication was inconsistent, pricing was delayed, scheduling was unclear, and we had to repeatedly follow up just to get updates while we were without water. On day three, the technician arrived but left after about 30 minutes due to confusion over the tank--they decided to switch from a short to a tall unit without clearly communicating it, and gave conflicting explanations about why. We were told he'd be back in 20-30 minutes; instead, hours passed with no updates. Eventually they said they had to drive out of town to get the unit, which is surprising given how many local stores carry these. They later justified the lack of communication by saying they didn't want to say anything until they were sure, so in their eyes, no update is better than a partial one. When they returned around 5 p.m., they drained the tank into the attic drip pan instead of using a hose. The pan overflowed, sending water into the attic and down into our living room through a smoke detector. If not for the hole where the smoke detector is, the water likely would have gone unnoticed and I don't think they would have been upfront about it. When I reported it, the response was dismissive and lacked accountability. I was told: - "we're not liable if it was water from the drip line" - "It wasn't much water" (even though I found out because I could heard it spilling down from the other room and could literally splash it up from the carpet) - "This is normal" - "I have to understand, it's a tank of water up in the attic and gravity makes water go down" - "We can't catch it because someone might slip" - "All plumbers have this problem" - If I had a better solution (like using a hose), I should "tell every plumber in the world because they would love to know" - They even sarcastically suggested they could "just leave the old tank up there" There was no apology, and the issue was minimized despite active water damage. After installation, we discovered the vent pipe had also been forced out of position on the roof, allowing rainwater into the attic. It appears that instead of refitting the vent for the taller tank, they just pushed it up through the roof and left it. When I raised this concern, I initially received no response. Later, when they contacted me about moving forward with the next phase of the project (which I declined), I was told, "We will have the roofer go out and LOOK at it to make sure nothing is wrong, but our master plumber confirmed that it's normal." It is not normal for the hot water heater vent to allow water into the attic. If this was "normal," why didn't they say anything or bother to seal it the first time? They said they'd come by around 11 a.m. to look at it but never showed. At 2 p.m., I followed up and was told it had already been "fixed." I was home the entire time. No one knocked, called, or informed me work was being done. I was not given the opportunity to understand or even APPROVE the proposed fix. From what I can see, the repair is incomplete. The vent has been altered, components appear cut and misaligned, and water still seems to be entering the attic. I did finally receive an apology but only for "changing the aesthetic" of the vent, which does little to address the overall situation. This experience was disorganized, caused additional damage to my home, and lacked accountability. I understand things happen, but the lack of communication, preventable damage, and how concerns were handled was unacceptable. All I needed to hear was, "Sorry, we're on it." Instead, there was consistent pushback and repeated attempts to characterize the situation as "normal." It was not. Being told this while water was actively entering my home (first through the smoke alarm, and then into the attic) was more frustrating than the issues themselves.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Hector was amazing, helpful and transparent today. The home flipper that sold me the house really…read morescrewed the HVAC unit up. Thankfully Hector was helpful and so great, I will definitely be using Proven Plumbing & Air more in the future!

Everything! Justin replied back instantly with and estimate…read morefor my water heater and replaced first thing the next day. I cannot say enough great things. I will use them for all of my plumbing needs.

Red Dog Plumbing did a great job replacing my gas water heater in my attic …read more Justine was great to work with and got it done fast.

We called Monday morning after we figured out that our hot water heater was not working. Walker…read moresent Nathan out to our house within one hour. Our 13 year old water heater was replaced quickly by Nathan. He was very nice. Great service by Walker Plumbing and Nathan.

Best plumbing service I have ever used. We have worked with this company several times over the…read morepast 15+ years. Service is always reliable, knowledgeable, respectful, and kind. They recommend cost effective solutions and ensure that the job is done right. I highly recommend Walker Plumbing!

We are renovating our kitchen because of a water leak. Gilbert fixed the leak and came back when…read morethere was a question about a gas line. He is responsive, upbeat, and awesome at fixing whatever is needed related to plumbing (both the water and gas lines). He's always who we call first.

I've been using Blue Dragon Plumbing for nearly 10 years and couldn't be happier with the excellent…read moreservice I always receive. Owner Gilbert is efficient, highly skilled, and never leaves a mess behind. I just had my toilets replaced and was so impressed with his great and quick work of the job. He also goes above and beyond, is upbeat even when it's 100 degrees outside, and takes time to greet my dog!

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

Rooterman has changed over the years and, unfortunately, not in a good way. My first review of them…read morewas in 2015 so that tells you that I have been a customer for a very long time. The focus of this review is the water heater that they installed on 1/26/23. As you can see from my other reviews, the water heater that was installed before that one was in 2016. 7 years is a reasonable amount of time for a water heater to last. The problem is that the anode rod is failing in this current one. Edie came out and drained it on June 29th. We are not currently living there. In fact, the house is for sale. The problem was the hot water was turning yellow. He said to run the hot water, especially in the tub upstairs once a week, which we have been doing despite living across town now. Guess what? The hot water is yellow in tint again. Here's the rub. At the top of my receipt it says 50 gallon water heater, 6 year essential warranty. Fast forward to yesterday. Garrett comes out and notes the yellowish tint in the hot water. So, he says he can maybe replace the anode rod for about $500. He also says I can try calling AO Smith to see if they will send a new water heater and they will install it for about 2K. So, this is like going to a mechanic and a part fails and they say, why don't you call the company and see if they will send you a new part? I am pretty sure that is not a thing. By the way, he tried to get the anode rod out and it is welded solid in there. I told him we would give a credit to a potential buyer but after talking to my husband I realize that is not a good approach. It is already a brutal market to try to sell a home. So, I am faced with having to replace it although I have a document that says at the top 6 year essential warranty. That makes no sense. I will have to bid it out and Rooterman will not be on the list. They replaced the heater in 2016 and then again in 2023. I had no qualms in having them install it in 2023 because they had my complete trust. This is no longer the case. I no longer recommend Rooterman Plumbing. I gave them 2 stars because they used to do a good and honest job for me. I no longer feel that this is the case.

Kitchen Faucet Replacement - Competitive quote. John was good at communicating. Job done well.read more

10 out of 10…read more Professional Honest and transparent Though our issue wasn't related to plumbing, John still took the time during the free estimate to answer all questions and give honest answers. Very friendly and personable. Will be hiring them when we need a new water heater this fall. Recommend!

We really wanted to like these guys. We had them install a tankless water heater. That actually…read morewent well. But services past that have actually caused our family headaches in many ways. We kept trying to give them the benefit of the doubt even after a grossly overcharged visit but most recently, their techs forgot to reconnect our water heater upon leaving (they brought the wrong parts and couldn't fix the problem) so we were stuck over the weekend with no hot water and no response. There are too many plumbing companies in our area to continue to use one that just can't seem to provide quality service at a decent price and NOT leave you in the lurch. We are done with A Tech.

We paid more than $58,000 to replace the plumbing in our duplex in 2022. The bid said, "This bid…read moreincludes installing all new drain piping for both units and connecting it to the existing main sewer line.... Includes replacing the plumbing in (3) bathrooms, (1) kitchen sink and (1) washer, as needed." Three years after the work was done, we found out that the copper drainline from the sink of one of the bathrooms had fallen out of the cast-iron wet vent and was dumping water between the walls. This section of the house was built in 1949, so this was not a surprise. Atech was very quick to send out a crew and even quicker to say that because the leak involved an air vent, it was not their responsibility. By their logic, the drain line from this bathroom was not included in the work to replace the drain lines from the bathrooms because it was also a vent pipe. What hurt was that we paid a premium because we needed a plumber who would help us with an old house and avoid these kinds of issues. We are not construction experts. We trusted Atech. We were left with a precarious system that predictably failed. Then we were treated to a weekend of silence and an explanation that the bid was really just for the plumbing under the house. (There was no mention of this in the bid.) Worst of all, the plumbers cut multiple holes into that same wall to replace the supply lines to the sink in 2022. It could have been and was an easy fix. But not by Atech. Atech does great work and charges a premium. But don't fool yourself, like we did, and think that means they will take care of you.