Had water coming thru the kitchen ceiling late at night. The AC drain drains thru this sink and was…read morebacked up. GTX was very responsive and helpful. Replaced the H+ C valves under the sink, cleared the line and Ptrap. Very thankful!

Fast and friendly service with reasonable pricing! Showered up on time and did a great job with a…read morecomplicated plumbing issue. Highly recommend!!

I will not use this company again due to poor communication, extended delays (3 days without…read morewater), preventable water damage during installation, roof/vent damage, and dismissive/condescending responses when issues were raised. We hired them for an emergency hot water heater replacement. From the start, communication was inconsistent, pricing was delayed, scheduling was unclear, and we had to repeatedly follow up just to get updates while we were without water. On day three, the technician arrived but left after about 30 minutes due to confusion over the tank--they decided to switch from a short to a tall unit without clearly communicating it, and gave conflicting explanations about why. We were told he'd be back in 20-30 minutes; instead, hours passed with no updates. Eventually they said they had to drive out of town to get the unit, which is surprising given how many local stores carry these. They later justified the lack of communication by saying they didn't want to say anything until they were sure, so in their eyes, no update is better than a partial one. When they returned around 5 p.m., they drained the tank into the attic drip pan instead of using a hose. The pan overflowed, sending water into the attic and down into our living room through a smoke detector. If not for the hole where the smoke detector is, the water likely would have gone unnoticed and I don't think they would have been upfront about it. When I reported it, the response was dismissive and lacked accountability. I was told: - "we're not liable if it was water from the drip line" - "It wasn't much water" (even though I found out because I could heard it spilling down from the other room and could literally splash it up from the carpet) - "This is normal" - "I have to understand, it's a tank of water up in the attic and gravity makes water go down" - "We can't catch it because someone might slip" - "All plumbers have this problem" - If I had a better solution (like using a hose), I should "tell every plumber in the world because they would love to know" - They even sarcastically suggested they could "just leave the old tank up there" There was no apology, and the issue was minimized despite active water damage. After installation, we discovered the vent pipe had also been forced out of position on the roof, allowing rainwater into the attic. It appears that instead of refitting the vent for the taller tank, they just pushed it up through the roof and left it. When I raised this concern, I initially received no response. Later, when they contacted me about moving forward with the next phase of the project (which I declined), I was told, "We will have the roofer go out and LOOK at it to make sure nothing is wrong, but our master plumber confirmed that it's normal." It is not normal for the hot water heater vent to allow water into the attic. If this was "normal," why didn't they say anything or bother to seal it the first time? They said they'd come by around 11 a.m. to look at it but never showed. At 2 p.m., I followed up and was told it had already been "fixed." I was home the entire time. No one knocked, called, or informed me work was being done. I was not given the opportunity to understand or even APPROVE the proposed fix. From what I can see, the repair is incomplete. The vent has been altered, components appear cut and misaligned, and water still seems to be entering the attic. I did finally receive an apology but only for "changing the aesthetic" of the vent, which does little to address the overall situation. This experience was disorganized, caused additional damage to my home, and lacked accountability. I understand things happen, but the lack of communication, preventable damage, and how concerns were handled was unacceptable. All I needed to hear was, "Sorry, we're on it." Instead, there was consistent pushback and repeated attempts to characterize the situation as "normal." It was not. Being told this while water was actively entering my home (first through the smoke alarm, and then into the attic) was more frustrating than the issues themselves.

Owner John and staff provided great quality service with dumpster rental. They were fast and…read moreefficient on drop off and pick up of dumpsters. John Flores also provided great customer service and referrals for carpet installation! Received quick response and great quality care and customer value! I would highly recommend Colony Home maintenance and repair for your home repairs and improvement!

Quick response time. Friendly and knowledgeable service technician (J.D.). I trust them to complete…read morethe work whichever direction I decide to take the project. Would recommend.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Red Dog Plumbing deserves every bit of praise I can give. Justin came out to our home and provided…read morea very fair, transparent estimate for a long list of items we needed handled. He and his team were professional from start to finish, communicated clearly, and delivered outstanding workmanship on every task. They tackled everything on my list with care and efficiency, and the quality truly shows. I highly recommend Red Dog Plumbing--and especially Justin and his crew--for any plumbing needs. It's rare to find a team this reliable, honest, and skilled.

Really helpful and did a great job installing my water softener. I would recommend…read more Really helpful and did a great job installing my water softener. I would recommend.

Best plumbing service I have ever used. We have worked with this company several times over the…read morepast 15+ years. Service is always reliable, knowledgeable, respectful, and kind. They recommend cost effective solutions and ensure that the job is done right. I highly recommend Walker Plumbing!

Walker plumbing is awesome. They came out to my house in 20 minutes and fixed a major problem in a…read morefew hours. Owner is very nice. Very trustworthy.

Kelvin fixed my shower and it works great! Kelvin arrived at…read more8:30 am on time and had the replacement part on the truck. Total cost around $300 which was okay with me and less than a previous quote from another company by $200.

I've had Gilbert take care of some of my plumbing work in the last few years. He was always…read moreresponsive and did a satisfactory job. Recently, it seems he is less service oriented. He took offense since I questioned a travel fee he added on to his charge, considering he lives in the vicinity and isn't traveling far to get to my place. He declined to provide any further service to me on that account. He assumed a "soup nazi" stance: "you question my travel fee? no more service for you."

Great experience working with rooterman. Flexible scheduling and experienced and friendly plumbers…read more Jay helped us swap the water softener to a new one.. No hassles..

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

After researching several providers in Austin I chose Johnny Pipes Plumbing to replace and upgrade…read morean aging water heater. During the lead up process John was very accessible and answered all my questions and provided everything I needed including electrical upgrades engineered by his colleague Justin. The process was done in an hour including the removal of the old heater and the price was extremely good and well worth the investment at an excellent value I absolutely recommend Johnny Pipes Plumbing for all your plumbing repairs and projects.

I recruited Johnny Pipes to replace my water softener. They kept me apprised of arrival time, did…read morethe job pretty quickly and without a fuss, and let me configure it the way I prefer (I like to configure those myself). They even kept wiping around the old and new softener to keep my garage from getting too messy. Job was done quickly, my old softener was hauled away, and I would definitely consider them for future jobs/tasks.

We really wanted to like these guys. We had them install a tankless water heater. That actually…read morewent well. But services past that have actually caused our family headaches in many ways. We kept trying to give them the benefit of the doubt even after a grossly overcharged visit but most recently, their techs forgot to reconnect our water heater upon leaving (they brought the wrong parts and couldn't fix the problem) so we were stuck over the weekend with no hot water and no response. There are too many plumbing companies in our area to continue to use one that just can't seem to provide quality service at a decent price and NOT leave you in the lurch. We are done with A Tech.

We paid more than $58,000 to replace the plumbing in our duplex in 2022. The bid said, "This bid…read moreincludes installing all new drain piping for both units and connecting it to the existing main sewer line.... Includes replacing the plumbing in (3) bathrooms, (1) kitchen sink and (1) washer, as needed." Three years after the work was done, we found out that the copper drainline from the sink of one of the bathrooms had fallen out of the cast-iron wet vent and was dumping water between the walls. This section of the house was built in 1949, so this was not a surprise. Atech was very quick to send out a crew and even quicker to say that because the leak involved an air vent, it was not their responsibility. By their logic, the drain line from this bathroom was not included in the work to replace the drain lines from the bathrooms because it was also a vent pipe. What hurt was that we paid a premium because we needed a plumber who would help us with an old house and avoid these kinds of issues. We are not construction experts. We trusted Atech. We were left with a precarious system that predictably failed. Then we were treated to a weekend of silence and an explanation that the bid was really just for the plumbing under the house. (There was no mention of this in the bid.) Worst of all, the plumbers cut multiple holes into that same wall to replace the supply lines to the sink in 2022. It could have been and was an easy fix. But not by Atech. Atech does great work and charges a premium. But don't fool yourself, like we did, and think that means they will take care of you.

After hours service request. Showed up quickly and went above and beyond. Highly recommend.read more

Kyle was early to our appointment and fixed everything very fast and even helped with improper…read moreprior installation, 5 stars for Kyle and Plumbsy