The staff here is absolutely incredible. They're so helpful when you need insurance on your…read morevehicle. They also have a new partnership with TitleMax! They will complete a vehicle appraisal on your car to see how much you could lend on the car title! Fast cash, closer to home and at your local favorite insurance location! Count me in!

Apparently, Simplified Business Solutions has a new marketing strategy: leaving passive-aggressive…read morenotes on random cars using their company notepad. Nothing says "trust us with your accounting, payroll, and taxes" quite like a stranger scribbling "be courteous" and signing it with derogatory comments. If this is their idea of branding, I can only imagine how they "simplify" actual business solutions. Free tip: maybe focus on your clients instead of turning your office supplies into parking lot propaganda.

I have to disagree with the comment below, how do you know it was an employee who left this note?…read moreAs a client, I have been given pens and notepads, and I've seen simplified giving out swag at events all over town, so jumping to that conclusion seems very extreme and unfair. Simplified has been nothing but great to me, and they've done an awesome job handling my taxes, along with their staff being so friendly!

My car was damaged during a repossession and items were stolen. I filed a claim and it's been over…read morea month since I got any actual news. Between Titlemax's local and corporate office, I am just getting a run around and everyone's putting the responsibility on each other. After waiting nearly 3 weeks to hear from the store manager, he has Sara relay the message that I probably won't get much out of titlemax side. I've never receive any type of claim information from title max and I mean nothing. They didn't even have me fill out any type of claim form, they just had me send an email with what was damaged and stolen. I have no proof that they actually even filed any type of claim.

Great service very friendly and knowledgeable. I really enjoyed the conversation and it made the…read moretime fly. Thanks again

Switched from a different insurance provider, they cut my payments by more than half . The staff…read morehas always been first rate in every detail . Very satisfied with this business for sure

I have had a very frustrating experience this office. From the start, communication was poor; my…read moreemails and calls often went unanswered. When I finally did get a response, the information provided was inconsistent and unclear. It would provide me absolutely zero direction for my next steps I needed to take. I also had MANY issues with a claim that took an unreasonable amount of time (more than 2.5 months) to resolve. All of which this time I was left without a vehicle to do anything or go anywhere. No efforts were made to even try and help me find a temporary solution. I think I got a total of 3 phone calls during this time, and it was THEM asking ME where things were at with the claim? How am I supposed to know??? Isn't that literally YOUR job?? To help me figure that out? I was never promised any follow ups, leaving me in the dark and feeling ignored. Customer care is not a priority here. Also, they rely on corporate/automated messages ONLY to send to their customers for late or missed payments, or ANYTHING else of the sort. There is no personalized care of any kind, and you just plain don't feel taken care of. I ended up missing a payment, completely unbeknownst to me because somehow my autopay was suspended. (No idea why, I assume it has to do with my claim at the time, but I could be wrong) They made zero efforts to let me know, I received zero emails, phone calls, texts from either them or the automated system. They also attempted to blame ME for this. Now, I owe an exorbitant amount of money (which I will pay, like duh) due to their incompetence because this went on for not one month, BUT THREE. With zero notice. I was in contact with them and others and told "not to worry about a payment" because of my in process claim. Guess what? They didn't care enough to actually look and see that yes, I still owed money for my vehicle so that I could make my payments on time. Overall, my experience has been extremely disappointing, and I would not recommend this agent to anyone looking for reliable and responsive service. They don't care enough to do their jobs or take care of their customers. I highly recommend you search around the state of Texas for another agent since they don't have to be in your town. Believe me, if 0 stars were an option, it would be applicable here.

The people working there are very helpful and polite. I never have had a problem with any…read moretransaction.

This Bank is not honest, I opened the account because they promise that a electronic deposit would…read morebe in my account same day or if after a certain time the next day by 8:00 am. No, that's a big lie. I got a deposit on Friday from a Client and guess what, no money. So I called the so called customer service and they stated that the deposit would be available on Monday, even told me how much it was. I was so mad, so I called customer service back and this new one said no such deposit was on the books and that they all use the same computers with the same information. These people are not honest, and advertise false statements. If they lie about this what else are they liying about. I'm going to go get my money back and close that account. Shame on you Woodforest, BAD BUSINESS!!!!!!!

Erica has been doing Both my personal and business insurance for a couple years and is amazing! She…read moreis very informative about the policies and very responsive when I have any questions. I will be a customer for a long time.