Amazing physician very kind always has time to talk to you and as always fixed whatever problem…read morehappened with the front end for me

This is the best doctor ever. He is kind and patient. He takes his time to discuss the diagnosis…read morewith you. He draws out a diagram to show what he talking about. Every appointment he asks if you need prescriptions. Now his staff can really learn from him.

A very heartfelt Thank You to the hard working nurses on the 500 floor. I just had my first stay…read moreat TMC and I couldn't have been more impressed by their care and concern. Thank you again for being so helpful, courteous, understanding, and also for putting up with me! C.L.

Sister pcp wanted her admitted she could not afford ambulance as not covered by ins. So I took her…read moreto ER. We get to ER front desk people busy talking to each other. Waited at counter holding sister up 10 minutes before asking name. Waited 20 minutes for vitals . Sister tried explaining issue but nurses to busy talking. Finally told them to shut up and listen to her symptoms. Took vitals sent back out to 2a8ting room. Been waiting 3 hrs still waiting to see Dr in ER. I would not recommend this hospital to anyone but no other choice in area. Tmc was much better until became privately owned.

After never receiving a call on the appointment date I was switched to another doctor abruptly. In…read morethe middle of covid despite having been going to Dr Matus by phone and appointment for years was told I needed to come in physically. Mind you I have immune system and mega lung problems. then they proceeded to drop me because I was too nervous and rescheduled 2 times. Mind you I'm also agoraphobic and have pd, neuropathy, narcolepsy and a lot of others. I have now been without meds for over a year because they refuse to take an appointment from me and are the only neurologists for miles. Zero stars if I could.​

Long time patient and advocate of Dr Matus and Tx Neurology- they have a wonderfully friendly staff…read moreand they pay attention to my issues/needs. Please do not hesitate to check into this practice!!

I have always loved coming to this office however appointment setting people they're mean they are…read morerude they do not give you time to speak especially with the person like myself who deal with complicated migraines whom sometimes have troublesome coming up with the words you would like to say or can't remember certain things due to having these type of severe migraines and if not the appointment dates why would you have to wait 6 months to see a doctor that is preposterous I mean especially even if you just been released from the hospital that is a is an emergency appointment not something that can take time for this need to be addressed and address soon however my most favorite doctor out of this office is Dr Matus. He was kind and patient allows you to ask as many questions as needed he was a caring doctor ​

After never receiving a call on the appointment date I was switched to another doctor abruptly. In…read morethe middle of covid despite having been going to Dr Matus by phone and appointment for years was told I needed to come in physically. Mind you I have immune system and mega lung problems. then they proceeded to drop me because I was too nervous and rescheduled 2 times. Mind you I'm also agoraphobic and have pd, neuropathy, narcolepsy and a lot of others. I have now been without meds for over a year because they refuse to take an appointment from me and are the only neurologists for miles. Zero stars if I could.​

Dr. Benae is amazing. I had C4,C5,C6 and C7 replaced and he informed me exactually what he expected…read moreand what i could look forward to. It took about 6 weeks to recover ( not fully..I'm still working on that) and very little physical therapy. I chose do most of mine at home at my pace ( had a great previous physical therapist that guided my way) His office staff is super sweet, knowledgeable and accommodating. They go out of there way to answer your questions and if they don't know they will find out and call you back. Thank you, Thank you, Thank you for taking such great care of my husband's pride and joy.. MY neck

From the owner: North Texas Brain & Spine Specialists is the leading clinic for treating neck pain, back pain, and…read morediseases of the brain. The clinic is rated very highly by former patients as evidenced by 4.9 rating on Google Reviews. on The clinic is led by Chief Neurosurgeon Dr. Jean Louis Benae, MD, FAANS, FCNS, FICS who has been voted by his peers to D Magizines Best Doctors list and is an industry-leading neurosurgeon/spine surgeon with over 15 years of experience treating the brain and the spine. Dr. Benae has also been voted "Best Spine Surgeon" by LIVING Magazine for 10 years in a row by the Readers Choice Awards. Dr. Benae is Triple-Board Certified and brings his extensive training and expertise in the field of neurosurgery & minimally invasive spine surgery in treating patients with many different and complex conditions. Dr. Benae treats those suffering with Neck Pain, Back Pain, Cervical Disc Damage, Spinal Stenosis, Bulging Disc, Back Trauma, Degenerative Disc Disease, Traumatic Brain Injury, Brain Tumors, Hydrocephalus, and Subdural Hematoma. Our providers have a conservative treatment protocol and we offer many non-invasive solutions for your neck/back pain concerns before taking the surgical route. Contact our office today to schedule an appointment to discuss your concern.

First let me say that Dr. Morales is a very nice experienced neurologist. The biggest issue is his…read morenurse and office staff. Was a new patient and needed an MRI. Receptionist said that medicine to calm me would be called in prior to MRI. (I am scared to death of getting inside that tube) MRI approaches and I see where the prescription was called in. But the prescription said that it was still pending. So I call my pharmacist to see why the prescription had not been filled. They tell me that the doctor sent the prescription in unsigned. They said I needed to call the doctor and get him to send a signed prescription. They had already requested twice but with no luck. So I call and leave a voicemail for Dr. Morales' nurse. She does not call me back. Several days pass and I get a phone call from the scheduling department. They are calling to cancel my MRI and reschedule for 2 weeks later. So I was in a battle for two weeks to try and get that prescription filled for my MRI. Now we are less than 48 hours from my scheduled MRI and the prescription still has not been sent to my pharmacist. So at this point I give up and decide that this place is probably not the best place for me. I canceled my MRI and the following appointment that I had scheduled. I will find another neurologist. I will find one that will call back and respond to their patients request. The scheduling lady was actually nice and apologized to me. For that reason I gave 2 stars instead of 1.

Absolutely horrible. It would appear they have a lot of incompetency in the billing department. It…read morewould also appear that they have outsourced their patient support making it next to impossible to speak with anyone locally who might have a clue. They have a lot of polly parrot responses to your questions. I have been calling for a month and today when I asked to speak with someone locally who could assist with billing I was told that the billing department did not have a direct number. When I stopped by the Grapevine office I was provided with a phone number and extension that dumps you right back into the call center AND was told that the location did not have an office manager onsite. There are better places to find competent care and I would encourage you to look else where for your healthcare.

Wonderful, knowledgeable, compassionate doctor. Great staff that follows up with patients. I wish…read moreall doctors could be as caring as this doctor.

TOP SURGEON -- my wife had disc replacement surgery in her neck preformed by Dr. Cattorini. He and…read morehis staff are outstanding. They were compassionate, listened and fought hard when the insurance company initially denied the surgery. There is no doubt that I would recommend him to anyone. Thank you Dr.! The results have been absolutely amazing!

Had a fall of my horse. He injected bone cement in my compressed fracture. He was kind in…read moreexplaining and the procedure gave me instant relief.