Do not do business with this company if possible. Even when you tell them you don't want one of…read moretheir credit cards, they will still open one up and then start charging you late fees. Then when you try to cancel the card and get rid of the fees, they put you on hold and never answer the phone. This is one of the worst customer services I've ever had to deal with.

Last night, December 15 I went to Academy in Wichita Falls. Upon entering the store the so-called…read moregreeter did not speak, did not make eye contact and finally as I walked by and said, how are you he had to answer. I spent over $1000. Selection of fishing tackle was a little thin. There were 12 people in line behind me as well as three in front of me with one cashier. I offered to let six of the people behind me go in front of me because they just had one or two items. Finally, I got to the cashier. As the big, tall manager was walking away, the cashier asked him if he was gonna help, and he just scoffed and walked off and went to the back. Everyone of the employees in the store acted like they were all mad and had terrible attitude. Our family is in the people business in retail sales with 650 employees. We understand how it is with employees with an attitude. They don't work for us if they display this attitude. The customer is King. I will continue to go back to Academy and hopefully the experience will be better. As a follow up. The manager called me the next day. I was impressed that he did so. He invited me to come visit the store again.

When we moved back to the DFW over 10 years ago we visited this store. It's a nice place in a…read moreslightly run down area. It's not in the main shopping areas so it's a bit out of the way, but they carry specialty items and name brands that the sporting goods stores don't carry. However, I wouldn't necessarily classify it as sporting goods, they don't sale the same stuff you get at Academy to Dick's Sports, they sale outdoor mountainy type of items... climbing, hiking, kayaking, bouldering, trail walking, camping ... that type of stuff, both materials and the clothes. It is really nice inside. It doesn't look anything inside like the older exterior shows. The staff and I believe the owner are super nice. I came in today because they carry Kuhl brand clothing, I was surprised that they had more styles then REI did, and they had longer lengths. Walked out with some, very happy.

This place is amazing. Got a new pair of trail runners and the service was over the top. They have…read morean outstanding selection of shoes including both shoe brands and shoes styles that the major chains don't carry. Plus they 3D scan your feet to ensure you get a shoe with the proper fit. If you're looking for quality and service I definitely recommend this shop. It's a bit out of the way but worth it.

Loved the store. Everyone was very helpful. They had part of what I was looking for and wanted…read more They ordered me a holster, it came in 2 days later. And it fit perfect.

From the owner: We are a small town gun shop with online sales serving the hunting and shooting enthusiasts…read morenationwide.

I worked with Libby and Ryan over the last four months on an order for a Project M 4wheel camper,…read morethey were both incredibly patient and informative through the process and even bent over backwards when there were some confusion about the order (which turned out to be my fault). Highly recommend these folks, you can get outdoor gear anywhere but these folks make it their passion. Brian

I ordered a fridge slide tray from this company. I had an issue with my order. CB Adventure went…read moreout of their way to solve my issues. Very rare and exceptional customer service!!!

I have had a Academy credit card for years. I make my monthly payments at the beginning of every…read moremonth. Well this month I not only made my monthly payment but then this past week I paid off my card in full. At least that's what I thought, oh No Academy hit me with a $18.80 finance charge and trying to say I paid after the due date. I told them to look again because I paid it at the beginning of the month. Then they were oh well that's their annual finance charge that they charge you. On what my card is paid off, well I won't be using that card ever again and I'll be going else where to buy all of my guns and ammo, like Atwoods!

The store was very clean and the closest sports + outdoors store to Altus. I love my new roller…read moreskates and blades I bought from this store. Definitely having fun with them since purchase.

Hard to believe this place is still open. Employees suck. They're rude and and unaccommodating. Act…read morelike they have the world's hardest job and are reluctant to ask anyone if they need help. If you ask them for help you might get what minimal assistance they can provide, but only after the eye roll. To top it all off, anything and everything sold here can be found cheaper and with less hassle on the other side of town at the big ole Academy store. Should be a "no star" option for toilets like this.

Not overwhelmed not underwhelmed. Just kind of ok. Has everything you could want in a sporting…read moregoods store. Well almost, it didn't have the type of dumbbells I wanted to get for my wife to use but then again neither did any other store in town. I think the employees like saying " WELCOME TO DICK'S a little too much but hey when your that young let's face it...its funny. In any case the prices are about the same as Academy with an edge in the area of ludicrous going to Academy but Dicks is not far behind. Somewhere less than ridiculous, maybe around, as my wife puts it "Oh, that's cute.(pauses, looks at price tag) That's just stupiiiid", Im not paying that, I can get the same thing or close to it at Walmart". Yes folks that is a legitimate category in my book , just hang out at any Academy or Dicks and you will hear it sooner or later. I did get a good laugh or two. At the guy who is always there in the weight lifting area, lifting weights! HA! You know who I'm talking about ! We went to Academy and Dicks that day and both places had the guy, "testing" the dumbbells....maybe that's why they call them dumbbell's. Oh and he was grunting too, that really set me off. Man. Good times.