1. Texas Perinatal Group

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San Antonio, TX

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Texas Perinatal Group

3.2 (6 reviews)

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University Health University Hospital - Newsweek award for best maternity hospitals in the U.S.

University Health University Hospital

2.2(236 reviews)
0.9 mi•Medical Center
Emergency services
24/7 Availability

Last week my grandson was rushed to University womens and childrens Hospital by ambulance. He…read morestopped breathing after choking on a grape. The doctors and nurses went above and beyond to try and save my grandson. He was moved to the 10th floor icu and they gave him the best care possible. They showed so much compassion and love not only for my grandson but for my daughter and son-in-law as well. Unfortunately my grandson didn't make it but it wasn't because of lack of effort on their part. I want to commend the doctors and nurses in the emergency room and especially the entire staff on the 10th floor. As grandparents we appreciate everything from the bottom of our hearts.

Last night I had to come back due to my previous visit five days ago because my symptoms had came…read moreback and I was very understanding. I was there since 8 o'clock in the afternoon and I didn't leave till about two. The reason I'm giving this one star is because I didn't feel like I was getting listened to yesterday. The doctors were very rude. I believe the Doctor Who checked me yesterday again was Miss Parker and she was very dismissive and I understand that y'all were shortstaffed, but at the end of the day I feel like it's the doctor's job to make the patient feel safe and secured and besides being dismissive, I don't know what this position is called, but the lady Evelyn, who was taking the patients to their rooms back-and-forth and giving discharge papers was extremely rude and I hope if I ever come back that I don't have to talk to her since the hospital was shortstaffed last night and I couldn't talk to Miss Parker again about more questions. I thought that I was comfortable talking to Miss Evelyn, but she kept repeating herself and getting louder, dismissing my questions as well and when giving me my discharge papers, she told me that y'all would never say no to a visit with me because I don't have insurance but to stop coming back to the hospital because the things that I'm trying to get looked at as far as my personal problems are not for the hospital ! And don't get me wrong. I was very patient the whole entire time very understanding that y'all were shortstaffed, but at the end of the day like I said, I don't understand why she was getting repeated on purpose, nodding her head and having very rude body language, I wish I got the students name who had asked me questions before anybody came in my room, but he had glasses and he was a student doctor. If I'm not mistaken, he was the only one who made me feel like I was being listened to yesterday as a patient. He actually answered more of my questions and the five minutes that he was in the room with us, me and my boyfriend. He was very understanding. He did super good and honestly asked the most questions that I've ever been asked, unfortunately I won't be coming back due to this situation but again I just felt like the whole situation wasn't called for. Who says don't come back when the only reason I came back was because the doctors who saw me in my room last time told me to come back if my symptoms came again?

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Exterior of University Hospital Emergency Department

Texas Perinatal Group - medcenters - Updated July 2026

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