the shelves of this CVS are extremely understocked every time that i visit, please stock!read more

Awful. Once again, I called ahead of time, and they said my…read moremedication was going to be ready the following day- I changed my entire schedule around, went to pick up my prescription the following day (today), as the internet also said that it was, "in process," meaning they are in the middle of filling said prescription... I arrive at the pharmacy, which is out of my way, on top of having to change my schedule around (because my time isn't as important as everyone else's obviously), & now the pharmacist made sure the staff knew to tell me that I cannot pick it up until tomorrow. Now I'm out of my medication & the pharmacist refuses to call my doctor to verify with him, and my entire schedule and plans are now not going to be fulfilled. This is an ongoing issue. This cvs apparently has had so much turnover and I finally see what (whom) the issue truly is. She just makes her own rules- no one is right but her: not the client, or the internet, or her own staff, or even my doctor!! I'd laugh if it wasn't so frustrating to deal with this every single month, perpetually.

Great personal care and attentive service. We switched from a large supermarket pharmacy where we…read morefelt everyone and everything was based on making the most money out of our pockets. Point of Care feels more like a trusted family friend looking out for our well being. Highly recommended!

Always had our prescriptions ready and have even called us to let us know about renewing…read moreprescription when it is time for renewing.

Clean store but no one bothers to help. Half of the shelves are empty most of the times. They have…read morephoto print facility and self checkout. Pharmacy staff is helpful and comes out personally to help you.

I have been an ExtraCare card holder for 19 years and a CVS shopper for even longer. This is my…read morefamilies neighborhood CVS and I often place online orders, from out of state, for my relatives to pick up medications and hygiene products for my two young nephews. Both me and my relatives have had the same experiences when picking up orders from the front counter of this specific location. To my knowledge, CVS is not franchised, so it's the expectation that locations across the US would uphold the same standards and practices. Where I'm from, cashiers typically ask to see ID and/or the order number when picking up online orders in store, to ensure that the person picking up the order is the person who placed the order or the designated pick-up person. Packaged orders are also behind the counter and not on display for just anyone to grab as if it's a food order at a fast food restaurant. I've placed several online orders since being in town for a week and have both called and gone in store requesting for someone to mark the orders as "picked up" because 4 days of emails and text alerts reminding me to pick up my orders, when I already have, is quite annoying. Cashiers should be either scanning the barcode printed on the receipt they staple to the bag or asking the customer for their name and marking the order picked up before the customer leaves the store. Our orders are not safe from someone accidentally or purposefully taking an order that isn't theirs. I would be highly upset to know that someone took something I paid for. I've spoken with two associates and was given these two responses, "You got the order didn't you? So don't worry about it" and "You can just take it and go. We don't have to do that". Actually, you do. It's your job! These responses are unprofessional and a potential liability to the store. My last visit to the store, I didn't leave until they completed the order pick up process and I watched as they fumbled with the hand-held device. Why? Because they're not completing the process the way it was created to be completed. Taking shortcuts is extremely lazy and irresponsible. The associates' attitudes towards this simple request tells me all I need to know about how they feel about their customers and their hard earned money. This also speaks volumes to their training under the current management. You all need to do better!

Every visit to CVS on Forsgate drive has been a pleasant experience. The manager is caring and the…read moreclerks are attentive. For the first time today I placed an online order and rec'd it within 2 hours. Can't ask for any better service! Thank you CVS Forsgate!

Monroe medical supplies saved the day. We were in need of a hospital bed and electric lift and they…read morewere able to deliver it that day. Brian installed everything and he went above and beyond helping us learn how to use the equipment and choose the best location in the house.

We bought two Golden twilight Comforter model # PR535-MED recliners which has besides reclining WE…read moreADDED the lumbar support which is extra. They are gray suede not leather as it was much more expensive. They have hand held remotes. Monroe medical charges for delivery and set up. We have them for 1 year use them daily and never had a problem. If you want to spend more money I suggest you get with the massager.

First, stop raping the seniors with your high prices. Second, get new carts. Most carts have lost…read moretheir rubber wheels and are wonky pushing down the aisle. Tell your cashiers and smile would be nice. They all look mmiserable

The staff of the pharmacy at the Stop & Shop on Perrrineville Rd in Monroe, NJ, is probably the…read moreRUDEST of any pharmacy's staff that I have ever encountered - bar none! When I have called to speak with a pharmacist concerning getting a prescription filled, whomever I have spoken with has always been very curt and condescending in their tone towards me and always telling me that I'm either not following proper procedure in requesting the medication or that it's out of stock and that I have to wait for it to the point where they have actually hung up on me! Whenever I have called ANY other pharmacy, I've never been spoken to in such a rude and impolite manner and have always had my prescription filled. Never ever have they hung up on me! On Tuesday, Nov. 26, 2021, I went in to request a pneumonia vaccination which is highly recommended for someone in my age group - I am 72. The young dark-haired pharmacist on duty refused to give it to me (!) because I could not tell her exactly what type of pneumonia vaccine (?) I had gotten the last time I received one. In fact, I hadn't realized that any different types even existed. Evidently, I had not been given that information when I received the previous vaccine simply, and obviously, because it was not considered to be really important. Nevertheless, that Stop & Shop pharmacist stubbornly and rudely refused to give me the vaccination treating me as though I didn't deserve to be protected from the illness due to my ignorance and stupidity in not knowing what kind of pneumonia vaccine I had gotten previously! So, I left the Stop & Shop and went directly to a Walgreens pharmacy just a few blocks away (on Applegarth Rd) and was given the vaccine immediately and with no problem. The Stop & Shop management really needs to flush out the rude and condescending people in its pharmacy staff - or give them a lesson in providing good, efficient - and courteous - customer service not only to compete successfully with the other businesses in the area but to demonstrate that they really care about the health and safety of their customers.