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    Texas Septic Solutions

    3.0 (9 reviews)
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    Updated a few days ago

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    2 years ago

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    9 months ago

    They do not stand by their word. They have been in business a long time and no calls or shows

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    Ask the Community - Texas Septic Solutions

    Anytime Septic Solutions - untitled

    Anytime Septic Solutions

    (16 reviews)

    This is a long review but take your time to read if you don't want to WASTE YOUR MONEY. This…read morecompany will rush through your service to get to the next one and take no responsibility afterwards. On the last week of December, 2022 I hired ANYTIME SEPTIC to come inspect and pump my tank as I started having issues with toilet backing up and gurgling pipes. They came on the same day I called, and my husband stayed with them the whole time, specifically asking if there was anything wrong with the septic system. According to the technician, the septic was perfectly fine and had no problems. He suggested we buy the enzymes to help with the breaking up of solid waste so our septic could keep working smoothly, and after the enzymes, we paid $600 for the service. They came and went in less than 15 mins. We thought that the service was rushed but since it was our first time ever hiring a septic company, we didn't think much of it. On the last week of January 2023, we started having the same problems with the toilet and pipes which is weird because it had been barely a month since we had our septic serviced. We went to look at the tank, and noticed that the lid was not properly closed or sealed at all, with a clear gap between the ground and the lid, which means that every single time it rained during the month of January, our septic tank was getting filled up with rain water. I called the company and they couldn't have cared less. After calling 5 times, I was finally able to reach the manager (JAMES), that proceeded to tell me that according to their report, my septic was defective and malfunctioning, and they had found large amounts of grease in our tank (which is crazy because I neverrrrr pour grease down the drain. Also that was never mentioned at the time of visit). The receipt paper that we received had absolutely no mention of a defective septic tank, and they sold me a full year supply of enzymes which they shouldn't do if they expected my septic to not be working after another month. I SENT THEM VIDEOS OF THE CLEAR LID GAP with sewage running out of it, and they ignored it. He tried to give me the run around talking about ground saturation, traditional vs aerobic septics, Montgomery county regulations, yadda yadda, ultimately trying to talk enough to confuse me. I told him that whether or not my septic is defective is besides the point. The fact is that the report that he supposedly has is different than the one I received both written and verbally, and his technician failed to provide me information that according to them, he apparently already knew at the time of the visit. He said the technician performed a relief pump but that he already knew I was going to need a new septic based on the condition of the one I currently have. He then proceeded to tell me that they could come back to perform another pumping for $350 instead of the $450 that it costs without the cost of the enzymes. I told him that this is completely unprofessional, and I should report them because they should be offering me free service or a refund since their technician failed to provide the customer with the information they're paid to provide AND also didn't properly close the septic lid. He laughed and said that he's not one of those people on welfare and food stamps but I must be since I'm calling and asking for freebies. He then said that if I want to report them I can go ahead and do so but I should know that he's been in the business for 25 years, and he knows enough people in the county to condemn my house if he wants to, so he could pull his strings and we would see who has more strings to pull. I was appalled by the way he felt comfortable saying those things to me. These people clearly get away with this all the time if they're comfortable talking to a customer in that manner. I am not on welfare or food stamps, and even if I was, it's none of his business. And I surely wasn't asking for freebies. I was asking them to do what I paid them $600 to do a month prior. The cherry on top was him telling me that he doesn't know why the technician didn't tell me what he found since he wasn't there himself to see, but that the technician starts the day with 20+ jobs, and that he could've been cold or it could've been raining or maybe too hot so maybe he didn't have time to talk but ultimately there was nothing they could do about it now, and I could take it or leave it on their $100 discount. At that point, I requested that they sent me a copy of the report they supposedly had but of course, that was never received. I contacted a different company that came out the same day, confirmed that my septic was CLEARLY left open by the previous company, explained the process and pumped my tank, and said there was absolutely nothing wrong with my septic. It's now December 2023 (a whole year later) and my septic is still functioning perfectly well, meaning it was never defective to begin with. Save your money and call a different company.

    They came out to pump my septic tanks. They over charged me and when my regular quarterly company…read morecame out a month later he said and showed me how they did not clean out the tanks how they should have and did not fully pump the tanks. I send an email but so far crickets. 4 bedroom house on a system 4 years old as you can see from the picture they ripped me off and didn't fully clean the tank. Oh and they charged $700 which was Highway robbery. They said 1500 but my takes are only 2 - 500 gallon tanks

    Texas Septic Solutions - septicservices - Updated June 2026

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