The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.

I needed some help with a few things around the house and the whole process was so easy and…read morestraightforward. The professional arrived on time, was very polite, and handled the tasks without any fuss. It's a great feeling to finally have those small repairs out of the way with such a smooth experience.

The subcontractors who worked on our bathroom remodel were very good. We had no issues with them,…read moreand we were pleased with the quality of their work. Unfortunately, our experience with the general contractor was disappointing. Communication was poor throughout the project, and we frequently had to follow up, ask what was happening next, and push to keep things moving. Work also started with very little advance notice. Since there were several items we were responsible for purchasing or arranging, this lack of notice created unnecessary problems when things were suddenly needed before we had a reasonable opportunity to have them ready. A general contractor should be coordinating the project, keeping the homeowner informed, and making sure everyone knows what is needed and when. That was the biggest weakness of this project. The subcontractors and workmanship were good, but the lack of communication, planning, and overall project management significantly detracted from the experience. Based on that, I can only give the overall project 2 stars.

I enjoyed meeting with the estimator, Benni, however, he had a family emergency and my quote was…read moreleft on hold. It would have been nice if the office returned my call to let me know. Benni responded to my text and explained what happened; however, I am still waiting for the quote. So, in fairness, I gave 2 stars because Benni was very professional and attentive during our meeting.

Five stars would not be enough. The GA1 team was incredible. They were beyond trustworthy,…read moreincredibly communicative, and delivered results ahead of schedule. The quality of work was truly exceptional. I will be a customer for life and forever grateful for their team

They were prompt with coming out to review the work needed, made recommendations and provided a…read morewritten estimate. Mark Lenzer was great with keeping me informed and reviewing the work when completed. Joseph was the craftsman that did an excellent job completing the repair work. I wouldn't hesitate to use them again at my home or to highly recommend them to anyone requiring their services.

Replaced roof a few years ago and process went very smoothly working with the insurance company and…read moreSwan cooperated to help the claim be efficient. Have since had roof evaluated and checked with small maintenance items addressed to prevent larger problems later. Mike always does a great job evaluating the roof and home areas. Jamie did a great job repairing the few maintenance aspects needed.

They did an excellent job on my bathroom also within a very timely manner. I would use them again.read more

I wish we had known about Elite Renovations sooner because they can do it all. Michael is a kind…read moreand knowledgeable professional who communicates throughout the project. We had a leak that caused floor damage so we found Elite Renovations to replace the hard woods. It was such a great experience especially because Elite had multiple teams who could repair the leak and paint and restore all damaged areas in a timely manner. Reasonable cost for such high quality work. Elite will definitely be my first call in the future.

If you're looking for someone honest, skilled, and easy to work with, this is your guy. I'm beyond…read moresatisfied and will be calling Scott again for future projects. Highly, highly recommended. From the moment I reached out, communication was top-notch. He was prompt, professional, and asked the right questions to understand the issue before even arriving. He showed up right on time (a walked me through what he saw, and clearly explained the best options for repair. I had some pretty bad water damage under my kitchen sink and was honestly dreading the process of getting it fixed, but Scott made the process so easy. There was more damage than I originally thought. He calmly assessed the situation, laid out a detailed game plan, and handled it like a pro. He even sourced materials on the fly and kept me updated every step of the way. On top of that, he's super friendly, respectful of your space, and really takes pride in his work. The attention to detail was amazing. Place looked great when he wrapped up, nice and neat. The wife was very pleased. Hire Scott and relax as he is that someone to fix it.

Scott is a great asset to have handy for anything you need done around the house!…read more He's not over priced, he knows how to do just about everything and he's honest and reliable! I had him out to one of my projects to repair, texture and paint some drywall that needed repairs and he came in way below other bids and did an amazing job! His service was outstanding and I'll definitely be using him in the future!

Had some guys over to handle the new flooring in the hallway. They just showed up, got straight to…read morethe job, and didn't leave a mountain of dust behind when they finished. The floors look solid and the price was exactly what we talked about upfront.

I used Jay to install a new kitchen sink and gas stovetop…read more Although the project got started later than I wanted, Jay was always responsive when asking for updates. He provided guidance on which appliances to buy and measurements, even finding a model that worked for my kitchen. He was kind and helpful throughout the whole process. And the installation (and clean up) was executed well.

Requested updates to my kitchen. The end results are amazing and I look forward to working with…read morethem again. Friendly and professional crew and they did a great job cleaning up after each day.

I've been remodeling my homes since forever. Usually we do our own work. My daughter has a condo…read moreand needed work done - she contacted a big box store (whole other story - it was a horrible delaying experience). I found Allan and called him. He set up an appt. within days, arrived on time, listened to my project. Tuesday reviewed project (it's a small job but to us it's major undertaking). I figured it would take weeks (big box said). NO. It was done in less than a week - and when we found an issue - he had it fixed before I was finished telling him about it. The installation of counters (in a world of uneven things) - I don't know where to begin - care was taken to demo, and install new counters and you cannot tell there was work done. I'm so impressed with Allan and his company - on time (ahead of schedule), on budget, flexible to what can afford, professional, dealt with difficulties. You can definitely count on Allan to get things done - top notch. He effectively worked around imperfections and produced perfection. Can't thank or recommend him enough. One of the best contractors I've ever worked with. Thank you so much.

Yeah...not a 5-star experience…read more We had them remodel two bathrooms in one of our homes. The remodels themselves are fine, minus incomplete work and the window they broke (more below). However, their communication is AWFUL. You are just a transaction to them. Of course, they are there and willing to listen before the work starts while they sell you something. But scheduling and install communication was non-existent or one-way on their terms. The contractors (sub-contractors?) showed up when they wanted. When they had questions about choices they asked our tenants instead of contacting us directly, despite us making it very clear we were the decision makers. They told us they would come back to install the final corner shelf that was missing or forgotten (don't know the story because communication). They even tried having our tenants sign off on the work even though it wasn't completed. Above all, what upsets me most is that they broke one of our bathroom windows. The contractor tried to sidestep it and blameshift by making statements about not having before pictures to compare and know if it was broken prior. He said he would "call his boss" and they would call us back, but WE have had to call THEM multiple times only to be told "someone" would call us back eventually to get it sorted out. Three weeks went by and our tenants had to weather the 2026 severe winter storm with a broken window. They collected their final payment and I don't expect to hear back from them at this point (though they may be hearing my credit card company about reversing that payment soon). If you're looking for a contractor who has a shred of integrity, ownership, and trustworthiness then keep looking.

Our first remodel job so we were nervous. Five Star made it so easy for us to choose a style and…read moreplan. They assigned us Noah who was super nice and courteous, clean and did a great job. Job was finished ahead of schedule. Overall very satisfied with using them for my bathroom. Attached photo of the job before and after. Our bathroom floor was cracked and bathtub didn't work. Now we have a new floor and bathtub. WE JUST NEED PAINT. That is a different upcoming job so please ignore the colors. Thank you again Five Star!

Please call to tell me where the things above my cupboards are. I can't find them…read more My kitchen is beautiful-- very easy to work with - efficient, clean and professional. Joan Robinson 605-939-8231

They were astronomical on their estimate. 3x the price of every other contractor…read more When I questioned their pricing, they "found" several errors. Then, when I went back and asked for a new estimate - they literally just shot a number back. When I asked for a breakdown, they ignored me. Poor communication, and intentionally overcharging.