Had some guys over to handle the new flooring in the hallway. They just showed up, got straight to the job, and didn't leave a mountain of dust behind when they finished. The floors look solid and the price was exactly what we talked about upfront. read more

I used Jay to install a new kitchen sink and gas stovetop. Although the project got started later than I wanted, Jay was always responsive when asking for updates. He provided guidance on which appliances to buy and measurements, even finding a model that worked for my kitchen. He was kind and helpful throughout the whole process. And the installation (and clean up) was executed well. read more

After a flood in our attic, Jay helped us navigate the insurance process and made sure we got the most possible for repairs. When the payout fell short, he still worked within our budget and delivered a beautiful, functional kitchen in just two and a half weeks. We worked with his custom cabinet guy for new boxes and they look amazing (wish we had them throughout the kitchen). The paint work was great and our hardwood floors were left spotless. Will definitely be working with Jay for future projects! read more

Over promises and never delivers. Fortunately no money was involved but went back and forth with them on a project, promised me a date for a quote, never got it. After a week later I reached back out and once again, promised a quote in a few days, never got it. Reached back out once last time and it was the same story. If they will not even get you a quote how reliable are they to actually finish the job if you hire them. If they didn't want to do my just then they should have just told me. read more

Jay and his crew are amazing!! Fast and courteous and really listened to what we were wanting. Would definitely recommend :)

We received four bids to remodel our kitchen. While all were competitive, we chose Jay. Right from the start, he seemed genuinely interested in our project, giving us advice and tips. He was the only one who advised us not to do certain things, even though it may have meant more money to him. Once the project started, Jay was communicating with us daily. He seemed as excited about our kitchen as we did. He loves what he does and it shows. His crew is polite and hard working. The entire re-model was completed in the time frame Jay laid out from day one. We plan on using Jay again for our bathroom remodel next year. read more

Jay just completed a major remodeling job at my house. This was not small cosmetic changes. He completely gutted the kitchen installed new custom built cabinets,sink,countertops, lighting. Tore out an old tub in the guest bathroom and installed a walk in tiled shower. Tore out an old dry bar and turned the space into a laundry area. Since there was no drain in the old bar area he had to trench a drain The work is beautiful. Jay has a fantastic eye for detail. He's very patient and explains what's happening every step of the process. On top of that I felt very comfortable having his crew (shout out to Kwame,Rudy and Manny) in the House. They were so friendly and easy to be around Definitely made a tense situation easier to deal with. If you've eveR had a major reconstruction you know what i mean. I would highly recommend Jay the Builder. Big job or small he will do it right read more

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Hiring a contractor is scary. Rest assured, when you hire Jay the Builder, you are hiring a trustworthy contractor. They will take GREAT care of you. Jay's team does outstanding work, and they do it FAST. We had a hard time finding a contractor that would quote us before closing on our home, but Jay took care of us. Not only that, but he began work within 48 hours of closing. We had to scrape popcorn ceilings and walls, paint, fully remodel the master bath, slightly modify 2x other bathrooms, knock down a wall, remove all carpet (replacing with hard wood), and replace all lighting fixtures. Jay's team started Fourth of July week and were 100% complete by Labor Day. Jay WILL get your project across the finish line. Hire them now. You won't regret it. read more

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Jay and his crew did a great job remodeling our kitchen and den including new custom cabinetry, coffee bar/pantry, wet bar, counter tops, sinks, backsplash, tile flooring, lighting, den ceiling beams upgrade, and new fireplace mantel. Jay spent a lot of time with us up front discussing design and material options. He went to material suppliers with us and provided great input in helping us with material selection. His employees were courteous, professional, and skilled. We are very pleased with our beautiful new kitchen and den and look forward to enjoying them for years to come! read more

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Jay responded quickly for my small backsplash tiling need. In one day, he planned and executed my tiling project. Sergio worked diligently and cleanly. My backsplash came out beautifully. He matched my existing tile. Awesome! read more

Jay the Builder - Pantry backsplash - General Contractors Near Me - Richardson, Texas

We had our kitchen remodeled and we hired Jay to install new countertops, sink, and garbage disposal. He was extremely helpful in navigating us through the process and explaining our options. He was excellent at communicating with us and keeping us informed. He was very clear about pricing. His crew were great, very friendly, ontime, efficient, and they did a wonderful job! We would highly recommend Jay for any type of remodel! read more

Called this guy up to get a quote on a shower pan replacement because my shower pan is leaking. The guy on the phone quoted me $6,000-8,000!!!!, also telling me that all the tiles in the wall need to be ripped out floor to ceiling. All the other companies I have contacted have quoted me $800-1,000 for the work. They have also told me only a small portion of the wall needs to be torn out (6-8 inches) You got to be kidding, don't waste your time with this overpriced garbage. When you try to take potential customers for a ride you should know that we can leave you a bad review, that's how we as consumers can fight back. read more

Jay the Builder was super responsive to my request for an estimate on a bunch of work we wanted to get done around the house. Although we decided not to move forward with the work right away, in part due to the prices being a little higher than I expected, I'm confident they would have done a great job and appreciated their responsiveness to my inquiry. I would absolutely use them in the future. read more

Jay did our master bath and guest bathroom of our home. My husband and I are expecting a child in Sept and we wanted to redo our bathrooms before the baby is born. Jay went beyond what we expected. Even though he had 3-4 other projects along with ours, he made it seem like we were the only ones. Jay pays attention to details, very knowledgeable, and does not cut corners like some contractors do. He was present when picking tile, granite, and glass. I must admit he suggested a dark metallic floor tile which I resisted because I didn't think it would look good in the bathrooms. Boy was I wrong. I'm so glad we trusted his advise because the floors are my favorite part of the bathroom now. We would definitely use Jay again with his rates and quality work. read more

Jay the Builder - Before/after guest bathroom - General Contractors Near Me - Richardson, Texas

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I appreciate Jay's response, and therefore will give him a bump in the original rating (was 2 stars, now 3). For the record, the competitor we went with over Jay IS bonded, insured and Angie's Listed (not important to me, but others insist on it). They were still considerably less across the board for each itemized job. They are on Yelp, but place more emphasis on their Facebook presence. read more

The most impressive part of our experience working with Jay the Builder was his communication skills. From start to finish, Jay was available 24/7 to answer all questions and address any concerns in a timely manner. Coming from a corporate background, I especially appreciate Jay's professionalism, flexibility, and kindness. There is no "perfect" company or contractor; you can only hope, despite reviews, that all the stars align and things go as smoothly as possible. But when they don't, Jay is a great asset to have in your corner. We are happy with the finished product and look forward to listing our home on the MLS soon. Best wishes for your continued success, and we look forward to doing business with you again. Big shout out to Max with that great smile of his! Mucho gracias, amigo! read more

It is very stressful determining who to hire for a bathroom remodeling project, let alone any remodeling project. You want to find someone that will do high quality work, be thorough and detail-oriented but also provide guidance/be consultative. I started from scratch in researching the right fit. I spoke with several general contractors, like Jay, as well as several of your larger bathroom remodeling companies that come to your house and give you a whole pitch presentation. I found that the larger companies had limitations on what finishings you could select as they wanted you to use their "proprietary" stuff. They also were very expensive based on the extensive research I did. I knew if I could find a good contractor, I would be able to design this bathroom they way we wanted to at a lower cost without compromising quality and finishes. When it came to interviewing the contractors, I understood that I had to be thorough because they can be great salespeople but not deliver as we have all heard the horror stories. Jay stood out to me for several reasons. First, despite Texas law not requiring contractors to be insured, he is. Second, he took a very consultative approach as exemplified by offering suggestions about the remodel that no one else offered. In addition, he came with us to Floor and Decor to help us pick tile out, gave feedback on all the fixtures we picked out and made sure we were making decisions that we were not going to regret after the remodel or compromise resell value. Third, he is a small, family-owned business which relies on references from good-quality work and great customer experiences. He has plenty of references, including mine if he ever asks. In fact, feel free to email me at zpa5003@gmail.com if you want to talk. Jay's crew is great. They are friendly and professional. I will say that I am very particular and detail-oriented. There were several things I was not happy with (i.e. the walls not being smooth enough, or there needing to be some more grout by the tub faucet in a spot that one will really see). In each instance, I would reach out to Jay and he would have his guys out there to correct it within a couple of days if not sooner. I highly recommend Jay and his crew. I will not look elsewhere for any future remodeling projects. read more

Jay and his crew were great. They came over to replace a shower/tub combo that had been leaking with a standalone shower. We are choosing to do the tiling ourselves but had Jay and his crew build a new shower pan, replace the walls and redo the plumbing. While some reviews have mentioned that his prices may be higher (I'll admit it was a concern of mine initially) I will say that the attention to detail and quality of materials he uses explains that. For example, our shower walls were not just replaced with your typical home depot/lowes type backer board but rather with a special type used for commercial applications and was waterproofed three times. I am highly doubtful that the other folks do this and I think is where the difference in price may come in. So, bottom line, if price alone is your main driver then you may get what you pay for but if you are looking for high quality that will stand the test of time (and the ever shifting foundation issues in Texas) then Jay is your guy. read more

This is your guy and your company for a remodel/renovation. We had several meetings with different contractors and companies. As others did, we thought Jay would give us the his preferred tile and granite places and send us on our way to make our selections (him not knowing we had felt very overwhelmed with this task prior). Instead, Jay spent his Saturday walking us through tons of tile and granite selections. We watched him slowly build (from samples) what would be our new kitchen and master bathroom. This is something no other company or contractor had even offered. Jay gave specifics and itemized our quote, again, something others failed to do on their proposals. He promised the jobs would be done in 4 weeks and he delivered. Like another reviewer said he was ALWAYS available for our questions and calls - even when he was out of town on vacation. Never did we feel like we were just a job. You can always get a job done by someone for the right price but to have peace of mind and assurance from beginning to end and even after completion is another story. The crew that worked with us (my boy, Kwame, and Garth) were great and complete professionals and made me so comfortable, even my dog loved them! Our friends and family are impressed with the quality of work and craftsmanship as are we. In the end, the work they did was fantastic and we couldn't be happier. We will be calling Jay on our next project for sure. read more

Jay just finished my kitchen, and MY GOODNESS what a transformation! The pics speak for itself! Here's what I loved about Jay and his crew- Very professional and friendly, SUPERB communication, accurate estimate (does measurements and thorough evaluation instead of throwing numbers off the top of his head), fair pricing (stayed within budget even with unexpected electrical, wood, and plumbing issues), has connections with suppliers for the best deals on materials, has good taste and is blunt and honest about design ideas, go out of their way to do little improvements not mentioned in the contract, very detail-oriented and so particular about execution (he notices little things that I don't even think about or realize)... Gosh, the list seriously goes on! Our family feels super comfortable with Jay... My kids (specifically my 7 year old) compliments on what a great job he and his crew did every single day they were here! One thing I had to learn is to trust him, particularly with design ideas. Everything, from our floors, to the paint, to the baseboards, cabinets, backsplash, and countertops were all his choice! I had an idea in mind for the kitchen as a whole, and he knew what little things were needed to put together the vision! It was really weird cause I doubted his choices initially, thinking I knew better. But I had to trust his experience, and it turned out awesome in the end! I doubt my kitchen would be just had I envisioned it, had I chosen the original materials! Jay knew what it took to deliver the big picture! We are in the midst of planning our next home project, which pretty much includes the rest of the house. Can't wait! read more

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Wow... this guy... what a wonderful experience. Jay really bent over backwards to get our house wrapped up to sell. We had another painter fall through, Darrell with FX wasn't available either, we lost a couple of days trying to find a good replacement, and Jay came through with flying colors. Short fuse for sure. We had cabinets re-painted and a lot of trim work done throughout the house. He worked LONG hours to make sure we were ready for our listing date (let me stress this - LONG hours). Great work. Professional. Respectful. Clean. Good communicator. Fair price. What more can I say? I like the guy. A lot. He does it all - balancing a busy schedule of work, running around giving quotes, taking care of his kids (schedule revolves around priorities!), and almost always being available for a quick phone call update. Impressive. I've give him 10 stars if I could for bending over backwards for us. read more

Jay remodeled our master bath shower, tub and kitchen backsplash in October. He did an impeccable job and was on the job everyday until he finished. His attention to detail was so appreciated and the fact that every time I called him, he answered his phone was so refreshing. He certainly has our business from now on! Thank you again Jay, for going the extra mile for us! Kathie B read more

Jay is very professional and knowledgeable about the business, whether the project is big or small, he gives a 100% attention and commitment. He has done all kinds of projects around my house and I am alway pleasantly satisfied. I strongly recommend him read more

Jay was very helpful in doing some minor odd jobs around the house that I didn't have the equipment for. Courteous, friendly and willing to help even while feeling a little under the weather. He was even able to refer me to another quality contractor for masonry (which is something that he doesn't do.) Would hire him again. read more

Jay redid my shower at a great price and he did an amazing job at a great price!!!!

Recently was having issues with no hot water in my house. Jay was able to send out a crew the day after I phoned him (where most places were saying that I would have to wait 1 to 2 weeks). The issue turned out to be something that I could have fixed myself had I better understood how my system worked. It was a flood stop valve that shut, and my flood detection alarm has a function that will throw the valve shut. Well unlike many of these systems that won't reopen once shut and have to instead be replaced my system actually has a feature where I can command the valve to re-open. I felt foolish when I realized this and had to pay for guys to come out. Jay was willing to work with me on the cost of his guys coming out. I did pay for the service (after all they restored the hot water whereas I wasn't figuring it out), but he reduced his charges given that no actual parts or labor were required. He won my loyalty by his willingness to do that. read more

I have worked with Jay and his crew for years. He does excellent work and is VERY dependable! Highly recommended!

Great communication, fair pricing, professional execution - what else could you ask for? Hire these guys! They know what they're doing! read more

Jay was a lifesaver for us. We had had our master bath done except that contractor took our money and never finished the job! A friend had Jay do some repair jobs before her house went on the market and he was very professional and paid very close attention to detail even if they were not going to be seen when the project was finished.. He helped us out of a very bad situation and I would definitely hire him again and recommend him to anyone who is looking for someone to do outstanding work at very reasonable prices,. read more

Jay and his team did a great job with some renovations in our house. He was very communicative during the entire time and was very organized and thorough in his estimates. While his prices were a bit higher than other competitors we met with, he was willing to work with us on some of the pricing. The work they did looks great and we wouldn't hesitate to use them again in the future. read more

Was friendly at first, came out twice and saw the job to do. On the last visit, they said no problem, I asked when they could do the job and he promised he would call. it's been 7 days and still no call. Apparently only wants big jobs. I've hired someone else now. read more

Jay installed custom closet doors and did a fantastic job. The one thing I really appreciate is his excellent communication.

Jay and his team does great work at a fair price. I have used him on multiple handyman projects, and he is very responsive. I will continue to use his services in future. read more

We had a downstairs guest bathroom project with Jay last year. We really enjoyed working with Jay and his final products! Jay is a very detailed person and helped us the design of the wall tile, box, threshold, etc. Project finished with expected time frame without any major issue. I highly recommend Jay the Builder for your next Bathroom project! read more