I've been trying to find an Endocrinologist since April and now on the day of my appointment,…read more7/30/25, I discovered that there is inadequate parking for someone who cannot see in the dark. The parking garage is pitch black dark. The staff knew this and did not have the decency or courtesy to tell me this, a new patient. Had I known I could have made other arrangements!!! Never had a chance to see the doctor as I parked on the street, Fannin, and canceled my appointment. So disappointed in the inefficiency and unprofessionalism of the staff.

It was a long wait and my appointment was rescheduled but Dr. Harbison is fantastic she got a new…read moreinsulin pump and weight loss medicine both approved in less than a week something no other doctor has done. I am waiting for lab orders in the mail but that is because my printer isn't working which is not their fault.

This is a review for Dr. Steven M. Petak, Endocrinologist at Houston Methodist Hospital at 6550…read moreFannin Street. I came to Houston from New York with a hyperparathyroid condition and was referred to Dr. Steven Petak at Houston Methodist Hospital. I can't say enough about the wonderful care I received from Dr. Petak. He has always been kind, caring, genuinely concerned about my health. Dr. Petak listens when you speak to him, and he records and addresses all of your concerns with respect. You never real rushed in his presence. Dr. Petak's approach is conservative, which I appreciated, but he will certainly advise surgery if he deems it necessary. Dr. Petak referred me to a wonderful surgeon also at Houston Methodist to correct my condition and now I am well. I must also add that Dr. Petak's assistant, Erica, is excellent! Erica will also take very good care of you. Dr. Petak is truly a 'superdoctor,' a rare gem and a blessing! You'll be in expert hands with him. Highly recommended!

Office staffing is too thin to be able to answer phone calls so callers are almost every time…read more given exterior phone service numbers to call...and all the answering service can do is call the Office to ask them to call me. !! It's very unprofessional. Dr Splenser communicates well but the comprehension by older patients needs to be tested..

Dr. Splenser is a great doctor. He really helped me through this transition of being ill. He really…read moreset a plan a real-life plan and all you have to do is follow it. I came in with High Blood Sugar and all. He diagnosed my situation and realized my meds from my previous dr and stopped them and placed me on the correct meds. I am off the insulin as only 2 visits. This is a great clinic. They actually care about helping patients change their diet so they can change their life.

Dr. Diana Desai is excellent. She is attentive, knowledgeable, and deserves high praise…read more Unfortunately, the office staff is a serious problem. I took time off work specifically for bloodwork, only to later find out the staff never sent the order to the lab. This resulted in wasted PTO, wasted gas, and a completely unnecessary trip. When this issue was brought up, the staff showed no concern or accountability. There was no apology and no sense that my time mattered. It is disappointing that such a great doctor is supported by staff who are careless and indifferent. The lack of follow through and basic respect for patients' time makes this office very frustrating to deal with.

0 stars. I have never had such a negative experience with a medical practice until I came to this…read moreplace. From the front desk to the professionalism of the doctor. I tried to give this place a chance, and it had failed tremendously twice. October 8, 2024 First time was an in person appointment: one was in training and was the trainer. I wasn't greeted. The trainer treated me as if I was a second class citizen and questioned my insurance as if it weren't good enough. I would have never came here if my insurance did not include this place. Yet, the patiences after me received top tier service. Her entire demeanor was disgusting. My appointment was for Dr. Tang and while she was informative, she gave 0 eye contact. That's extremely rude, especially as a new patient. If someone is talking to you or you're talking back to them, eye contact should be given. Her demeanor is very dry and monotone. She's not very personable. November 21, 2024 I had a televist appointment scheduled originally for 1130 but they moved it to 1115. I waited for over 30 minutes for Dr. Tang to sign in, and she never showed. When I called to see what was going on, they informed me that they would let her know. That time went by and at 1151 I was fed up. I called to get a refund of my money paid and now they're talking about 6-8 weeks. After I receive my money, they will never have to worry about me again. Go somewhere else if you want to be treated properly. All of the staff here need retraining.

I usually do not leave negative reviews but my experience with Dr. Boccalandro and her office staff…read morehas been horrific. In June 2025, I agreed to complete a new thyroid ablation procedure and it went well. I was told it was imperative I follow up with 3 separate ultrasounds after the procedure to ensure all went well and nothing was wrong. On my first follow up visit I was told I owed over $400. I had already paid my balance of $1000 after the EOB was completed so I was unsure as to what this particular amount was for. Well after being told I could not see Dr. Boccalandro nor complete the mandatory 1st ultrasound until the balance was paid, I contacted my insurance. They informed me that balance was not my responsibility and the $1000 I had already paid was all I owed. After informing the office manager, Maurilio Araujo, I didn't owe that amount and letting him speak with my insurance over the phone, I was still denied being seen by Dr. Boccalandro!! He told me they have to contact their outside financial department to get the due amount deleted, but in the meantime Dr. Boccalandro refused to see me until this payment was settled! (mine you I live in Spring) I couldn't believe it! This proved they cared nothing about the well being of their patients until they get "their money!" Even after my insurance said I was not responsible for any other payments due! Now it has been 3 months since the thyroid procedure and I still haven't had the "very important" thyroid ultrasound to ensure my health is intact. I'm still waiting to receive a call on the $400 that is an error in their billing and NOT money I owe; the office refused to recognize that and refused to see me as a patient. I'm very disappointed with Dr. Boccalandro and her office staff (Maurilio) because patients health is less important than them receiving their funds. It's unprofessional. I will be changing physicians and in the meantime praying my thyroids that the ablation removed is okay and healing because I have yet to be able to follow up. Very sad because up until this issue I thought she was a caring and professional physician.

While I have nothing negative to say about Dr. Winograd, the staff in her office are HORRIBLE about…read moreresponding to messages and providing the info you need. There is never a live person to speak to. I had to message them to ask if blood work was needed prior to my appointment - they never called me. I received a short answer via their messaging service and had to ask if they would be fasting labs. Their lack of thoroughness and not telling me about the blood work until I asked, would have caused me to have to schedule two appointments and pay two (specialist) co-pays because not all of my results would be available in time for my appointment. Unfortunately, my experience with the staff was enough for me to decide not to continue seeing Dr. Winograd. The professionalism of the staff and the ability to get the information you need is important to consider when choosing a doctor.