I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

This is 2nd pool and David needs to retire. Service, Quality and all around communication and…read moredelivery terrible. Too many issues, but here are a few. 1) Painted decking 2 different colors, 2)When raining, the overflow drain in pool actually is a funnel to send gutter water back into pool, 3) Pool lights not secure and floating around. Overall Terrible.

This team has it together. The communication is fantastic…read moreand that is very important to me. They came highly recommended and I can see why. Very impressed so far - for pool and yard services !

Esposito Pools is my go-to for any pool issues. Bill & his team did a complete remodel of my pool…read morein 2019-2020 and returned this week to repair some minor wear and tear issues. The work is complete and immaculate as well. Bill is a great guy, professional, friendly, and explains the entire work process for you. I highly recommend Bill and Esposito Pools for any of your pool needs. - Bobby Roberts

Bill and Renee are wonderful people who truly care about there customers! They are honest, very…read morehelpful, and extremely knowledgeable. Bill and his team did a beautiful job re plastering our pool, at a great price, and very quickly. Bill spent a lot of time showing us the proper care of new plaster, answering all our questions, and keeping in contact with after the job was done.

Regal Pools was amazing to work with. Super easy, super fast, and the pricing was honestly better…read morethan I expected. They knocked everything out quicker than anyone else I talked to, and the quality came out way better than I imagined. They really went above and beyond -- can't recommend them enough.

After reading some of the negative reviews, they are all related to my issues, if you don't want to…read morebelieve me, believe the trend. See below for details. I was very pleased with my pool and service for the first couple of months, but then the problems started. In short, they do a fair job on the structural, but they use cheap materials for the cosmetic part (plaster, tile, grout, pavers, turf, etc.). Quality of materials used and unresponsive to warranty. Most of the issues will appear around the 6-month mark, then they'll tell you they are very busy and please be patient someone will address it, then when your warranty expires, they say is your fault or it is normal. Full disclosure, they did address some minor issues as a "favor". But some of the issues came back because the problem is the quality of the material they used/offer. Their pricing is above most pool builders by at least 50% - I assumed paying premium was a way of having certainty I wouldn't go through this. I was wrong. There were several (minor?) issues when the pool was finished, but I was told "It is normal or will correct itself", after a few months passed they were "gracious" on coming and fixing some of the things I was complaining about, mostly cosmetic and one related to the pumps. Issues: - Pool pump will shut down after using the spa or just by switching it on. They fixed this with some sort of regulator at no cost. - Paid for an upgrade on the water scuppers, they rusted very quickly (I would assume they used element resistant material, or high quality, but I was wrong). After MANY emails and probably a year after, they finally "fixed" it by applying a coating that will prevent rust, so far it has worked, but I am sure this will be a problem in the months to come. - Stone pavers, they looked great for the first 2 months... after a couple of heavy rains, they are all misaligned some sank, some popped up. This upgrade was expensive, and they don't sand by the quality they announce. - Plaster. from day 1 i noticed the color was not uniform. I asked them and they told me it was normal and will become uniform as I brush or clean my pool. A year after, the pool looked the same. They came back and did an acid wash of the pool. The plaster color now is uniform but not the color I selected, also I got an upgrade to have shiny shell bits and after the acid wash, they are now white dots. After I asked for a resolution, they are deaf to my questions and they only response I am out of warranty, even when plaster is 10 years. On top of everything, the plaster is falling off. - Water sheer descent. They installed a descent where the water flows in chunks, not as a single downflow, so it looks weird. They say is my fault because I don't clean it. Although I clean it, I don't think is supposed to act that way. A second service person came and said, Oh we have to open the thing a bit more, he did, improved a little but same outcome. To the point we never use the sheer descent, because it looks ugly. - Tile and Grout. The tile we picked at the design center is not made for pool or outdoor, it absorbs the elements in the water and environment and became stained. The grout they use is permeable as well, so scaling surfaced easily. Had issue also with the coping, turf, and other minor things that I decided to leave out, so the post is not even longer. They also claim to be ALL-American, and most of the contractors they use are immigrants (nothing wrong with that). But just beware, it is just another lie. I don't know how a company can say to you "God bless" when they are so dishonest.

We had issues from start to finish. Too many to mention but main issues are leaking hot tub and…read morewrong tile. We had them come out three times to fix hot tub leak. It would hold for a short time but continued to come back. Started leaking AGAIN! Now they say we are out of warranty time frame. This has been leaking since the beginning and they responded until it was "out of warranty!" They stopped responding to emails. They never fixed the issue from the start! They do not stand behind their work! I DO NOT RECOMMEND THIS COMPANY!!!! I hate my pool and regret ever hiring this company!!!!!!!!!!

Won't honor their warranty! There is an air cavity between…read morethe gunite and plaster of my pool. The came out, along with the plaster company, Pool Works, and the gunite company (Union Gunite) who were simply there to demean me. When I showed them where the air cavity was, they just simply said they didn't feel it and it's not a warranty issue until it actually cracks! Not a reputable company. I do not recommend.

We had our pool replastered by Express Pool Plastering & Repairs, a company with 30 years…read moreexperience & so many positive reviews. We had a great experience starting with their prep process work, and through the final replastering application process, all done in timely professional manner. The crew was professional, kept us informed when we had questions and all went well, and even kept everything extremely clean. The finish came out smooth and consistent, and our pool looks like new. Highly recommend!

The complete experience with Express was very professional from the Admin. staff to the…read moreinstallation crews. We were completely satisfied with the replaster and tile work.

NIC and his crew are top notch! Pool service at it's best. Nic is as honest and thorough as they…read morecome! He isn't trying to get rich, he just has a passion for pools!

Nic and his team are great and always comes on the day he is scheduled we are never left wondering…read moreif they will come or not.

Love Villa! The amenities at the gym are awesome! The facilities are pretty clean. Staff are…read morefriendly. Villa Kids takes excellent care of my kids while I'm exercising. They treat all of my children well, have plenty of things to do for the kids, and my kids have a blast there. Only good things to say! I love the spa and the opportunity to use it and have child care! Fitness floor has tons of equipment. I love that they have recently added a few more equipment pieces that only enhance what they already have.

Pros- dry sauna, wet sauna…read more Indoor land pool Indoor hot tub Relaxing chairs Showers and towels Plenty of treadmills Cons- the con is that while there "looks" to be nice amenities but good luck using them. 1. they're either disgustingly unclean, 2. People can't be bothered to have their music through headphones 3. people talking on their phones in the designated "quiet area" and staff ignore despite signs literally say "phone free zone". 4. Areas broken for months never fixed. Continued... -ladies exfoliating in the sauna and in the hot tub so gross! -mold on the floor and walls of the hot tub not cleaned for over a year I finally left villa. -blood by the pool and showers not cleaned up for three days! THREE! What are the cleaners doing? Apparently nothing. Even after I pointed it out. -roughly spoken to by a guy who takes care of the area (I assumed) by the indoor lap pool. I was pregnant and hurting and needed my nightly stretch in the pool which is the main reason I paid to go there and I can't use the hot tub while pregnant. Arrived at the same time as usual. There was another person swimming but the man present didn't like women or I don't know but he told me "it's closed" and didn't give me an explanation. I question and shared how I REALLY need to stretch I'm in pain and it's supposed to be open another 40 minutes on schedule and there is clearly another person swimming in front of us, so how can it be closed? He just yelled at me and still didn't tell me why. I have no idea who or why he was there. Cane other days when pool was support he open and they had signs saying closed" when it was supposed to be open. They don't really have a good amount of machines other than tons of treadmills compared to LA fitness. And as others mentioned they stay broken a long time. But I need to work my back and don't use free weights. The hot sauna was broken for MONTHS! And was so unclean inside. I couldn't believe I had been sitting in there. But I'm sure it was due to the lady exfoliating herself and no one cleaning it! It makes me want to vomit thinking of it. I wanted a water yoga class but they didn't have evening classes for me. Only during the day when I couldn't go. For a large expensive place it makes no sense they could not hire for evening classes. Kids area-while I don't trust anyone to watch my kids personally, my best friend had a terrible experience there. Other kids would bully her kids and staff didn't seem to care. She could only take her kids a set limited time during the day so too bad if you can't make that block of time despite the fact you pay twice as much to bring kids you can literally only go when they say you can because pools and splash pads for kids aren't open or are closed constantly. The last straw was her son was arguing with his sibling as siblings do, but it was handled terribly. Instead of going to get her if there was indeed a problem , the staff dragged him down the hallway and when he thought he was out of sight, she saw him throw him on the ground. She happened to have come down for pick up at the time and was following them wondering why he had her son down a secluded hallway alone, He didn't apologize or anything. Terrible way of handling a child.

Great service! I appreciate the help over the years from Brian and the team. Always quick to…read morerespond and help with pool repairs!

Very knowledgeable. Very fast. Very reasonable. The service I requested was a inlet leak fix. It…read moretook the owner seconds to find the leak (others had failed for hours) and then he had a tech come the next day and replace. I also used their recommended underground leak repairer. Bottom line, super competent in a industry of hacks and charlatans.