I reached out to Texas Pool Pros last Minute due to a breaker tripping repeatedly and The upcoming…read morefreeze put my pool equipment at risk. I called several places and Abraham was able to squeeze me in last minute. He quickly diagnosed the problem and was very honest about my options. He even went above and beyond to work late to get it fixed before the freeze...and also was there to answer questions after the work was done. It was great service and quality work all around, would highly recommend them! I will be calling him now if I need help with my pool.

So many good things to say about Texas Pool Pros! Abraham was quick to respond to my messages and…read moreprovided immediate service the following day. My pool went from swamp water to blue again in less than 24 hrs. He also identified much needed repairs to the equipment and had all the parts working properly again within a few days. I highly recommend this company for their top notch professionalism, communication, prompt service, and reliability. I have fired 2 other pool companies prior to this for incompetence. Texas Pool Pros are most definitely PROs in every way.

After initially having concerns with my experience with Anthony & Sylvan Pools, I wanted to come…read moreback and update my review because the way they handled my issues truly made a difference. Their quick resolution and immediate response to my concerns meant more to me than words can say. For the first time in a long time, they made me feel like a big company truly cares about the little people, and that kind of customer care is rare today. A very special thank you to Owen for the endless conversations, calls, and discussions to make sure every concern was addressed and, most importantly, to ensure I felt the way a customer *should* feel -- heard, valued, and respected. That level of dedication, patience, and follow-through deserves recognition, and I sincerely appreciate the effort made to turn my experience around.

If I could rate them below 1 star I would. I've been building my pool since mid July and it's not…read morefinished. They promise permitted pool in 4 -4.5 months. At 5.5 months they are suppose to make the process simple and easy . This company is the exact opposite. My PM threaten financial responsibility to bully there clients, for something that is complete there fault. My pool was suppose to be dig to gunite in 10days instead it was closer to 30 days bc they didn't realize they had city approval on 5th day. So they waited close 2.5 wks go by before it is scheduled. Even though every few days after rebarb was installed I contacted them and was told to wait because no city approval. So by the time contractor came out my pool had caved in: Then they agreed to start the process over again but couldn't schedule it within a week, so it caved another 3 times due to rain. I told the PM that they had to do the start the process again include the city inspection. He ask to speak to my dad and my dad told him multiple time no if you lay rebarb then the inspection needs to be redone. The PM then tried to back track and said to us if the pool caved again it would be our responsibility to pay even though the contract said otherwise. Which is when I told him off and he should read the contract. Next major issue during the build they cut my well line, no one showed up for over a week. I had to call someone to set up a temporary line so I could have water in my house. My PM didn't care so I called his manager after a wk and someone came out the next day. After filling the pool with water I believing there was a light at the end of tunnel that this project was almost over but it wasn't. Typical Houston weather we had a freak storm that brought large amounts of water, we noticed the water was nearly to the top of decking. So I asked how come the pool doesn't drain itself. I was told it a manual process where the owner has to go out and open a valve. My neighbor has a 20 yr old pool that has an automatic release once it get to a certain level. We live in Houston area it rains like crazy in this town, you would think it would be install automatically. When I ask why it isn't automatic they said it's up to the designer. Which they don't ask or tell you doing the design process. Nor can it be retro actively installed. The icing on the cake my current issue. We schedule the pool motor to be started the Tuesday after Thanksgiving. I took a day off. The gentleman comes out to my house and with in 10 min he knew the electrical had issue and there was cement in my skimmers. I have a PM that suppose to come and check the subs works. He never comes out he obviously didn't check there work and he does not know how to return phone calls. Apparently his job is drive around and put WO into the system. I have had water in my pool for 3 wks with out proper chemicals or working motor, so I know have a green swamp. So my advise is do not choose this company they don't fix thing in a timely manner, the PM is no added value you could have a scheduler or GC do his job. Not worth the headache or heartache bc at the end of the day it your property that's ruined and they have your money!

#30/100 Yelp Dec. challenge. Nice pool shop with super…read morefriendly service. Was looking for some last minute Xmas gifts for a friend at work and stumbled upon this pool shop. They have a few fun items like themed thermometers and blow up items for pool. Note: there was a strong chlorine smell as enter however it is a pool shop so no less stars for that.

Welcome to the neighborhood, little gem! I am very surprised this area did not have a pool supply…read morestore considering all the pools in our area. This used to be a Tide Dry Cleaner. We have plenty of cleaners, we needed this pool store! I was immediately greeted by the husband and wife franchise owners. I spoke for a moment with the wife about my needs and soon learned they have referrals for plaster work, pool maintenance/service workers and expert knowledge about pools in general. I was given a container to bring a sample in of my pool water to have it checked at no cost. I was delighted to have such a warm introduction to the store. Aside from the maintenance and chemical items, they also have fun floats, thermometers, outdoor clocks, towel holders and much much more. The store was exceptionally clean. I have always liked pool stores since was a kid. The smell brings back so many memories. Seems I was always in a pool store with my dad or my grandmother. We would go in for chemicals to treat our pools. Back in the mid 70's and early 80's, you did it yourself since having a "pool guy" was not as common as it is today. I'm very excited about how well the store is stocked. They pack a lot in this small space and I will be back to get some new floats soon. They carry my favorite brand of floats, SwimWays. Great customer service, pristine store, good prices and big selection. What more can you ask for in a pool supply place?

I requested a quote on Yelp for someone to do a pool inspection on a potential home purchase and…read moreErik was the first to respond, literally within minutes! He was very straightforward and had the availability I was looking for. His prices were also very good! He understood there was a time constraint (in the option period) and was able to come out same day. When I inquired about payment, he said he would send the report immediately as he understood the limited time and would send the invoice to pay in a couple days. WOW! What a trustworthy company! The inspection went great and we are getting a quote for some services. We will definitely use Erik for any pool work going forward. I highly recommend Blue Cube Pools and Erik - what a fantastic experience! Thank you!

Blue Cube Pools is a very trustworthy company. I have used their services for nearly two years…read morenow, and found them very helpful. Particularly, I have worked with the owner, Erik. Erik helped me out and solved many pool issues, including black algae. He is a very nice and helpful person. Very knowledgeable as well. Beyond all, you can trust him. He doesn't oversell or overcharge like some other pool guys I worked with do. I highly recommend Erik !!

Fantastic company and staff! Always super quick to respond, excellent customer service and…read moretechnicians are very knowledgable. Just called with a possible problem and got a text that a technician was close by and could help. Identified and fixed the problem quickly and got us back up and running! Been with them for over 5 years and highly impressed with consistent excellent service. Alway suggests a cost effective solution and the value for their service is great!

These folks are very responsive, professional and their prices are great. If I ever need pool…read moreservice, these will be the first and only people I call.

Horrible customer service from general manager. The picture shown is a Jandy three-way valve cover…read morethat was pulled straight out of the bag after leaving the store . She sold me a USED part at full price and when I came to show her, she told me oh well I guess it's your first and last time here. The only person worth highlighting in a good lighting would be Mr. Nicholas, who actually tried to defuse and solve the problem.

Absolutely the WORST experience IN-store. I called BEFORE any service was rendered and was informed…read morethat my service-request would be $50. I disclosed that there was algae presence (from Hurricane Beryl) and that I just needed the pool vacuumed. I was offered algae service, and I declined. I said I would go in-store to make my payment immediately after it was completed. When I came into the store (right after service was completed) I gathered a bunch of items to add to my service charge (a pool vacuum, a pool stick, putty, two additional parts for my filter cartridge), but I was met with a short lady with an BAD ATTITUDE and a straight bob-cut. She yelled A-C-R-O-S-S the room "THISSS ONE is YOURRRSSSS!" With this look on HER face like "you're disgusting" while rolling her eyes as I was explaining the circumstances of my services. She then walked away & went to the back of the room whispering sweet-nothings to her colleagues WHILE I was being assisted by Nicholas. Don't waste your time here. Even when Nicholas was helping me she decided to come BACK to the front and cross her arms standing beside me then raised her voice saying, "Let me tell you how we do this here!!! We charge for regular vacuuming and chemicals." Yes, I'm aware, but I didn't need chemicals and all I wanted was a vacuum. "GPS shows car turned off at 1:11pm" Yes, but service didn't start UNTIL AFTER Eric made a phone call to the office & verified with me (I had to use google translate) that all I needed was vacuuming. Point blank: Nicholas adjusted my amount due to $50 as we agreed on the phone. Invoice now sent via email. So before I left this lady said with a smirk on her face "issss everythingggg okaayyyy nowww??" I said, "No." She INSISTED on getting louder and cutting me off as I was simply asking this "bad-attitude Bob-cut Lady" to talk to me AND the other staff like we are human because she IS NOT better than any of us. Everyone deserves to be treated with common decency and respect... Pinch A Penny Pool Patio Spa on SPRING CYPRESS is NOT the place to get either. Keep moving along....

Avoid! Charging for "ghost visits" and zero service after years of loyalty…read more I have been a loyal customer of Cabana Pools for many years, but the current state of this company is a disgrace. After consistently paying for their services, our relationship has ended in total frustration and what I can only describe as a scam. 1. The "Ghost Visit" Scam: For years, service was performed on Friday mornings. Now, they show up whenever they feel like it. This week, a technician arrived on a Wednesday without any notice. My gate was locked for security, and instead of knocking on the door or calling me, he simply left. Shockingly, I then received a notification that the service was "COMPLETED." When I called to complain, they told me that if a technician can't enter the property, the visit is still counted and charged as a full service. Charging a long-term customer for doing absolutely zero work is unacceptable. 2. Incompetence & Laziness: When they actually do manage to get into the yard, they stay for maybe 5 minutes. They toss in some chemicals and leave the pool filthy--covered in leaves and tree branches. When confronted, they make excuses about "low water levels" or "poor circulation." Here is the reality: I pay for professional service precisely so THEIR experts can adjust the timers and regulate the system. Expecting a client to manage technical settings while paying for a "full service" is ridiculous. 3. Zero Communication: I cannot keep my gates open 24/7 waiting for a technician who refuses to stick to a schedule. A simple knock or a phone call is apparently too much to ask. Bottom line: After years of loyalty, they have proven they no longer care about quality or honesty. If you want a company that actually cleans your pool and respects your time, stay far away from Cabana Aquatech.

Great company and awesome office admin! She was very nice and professional. They are very…read morehelpful with all my questions

Katy Pool Tech's tracked down a really difficult problem in my pools plumbing. He went above and…read morebeyond to find and resolve the problem. Highly recommend as a first class pool repair specialist!

Had a pool heater issue and David promptly got to us. Was extremely communicative and helpful…read morewalking through options and got the work done quickly and to a high level of quality from there. Katy Pool will definitely be my first call going forward.